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Windows 7: Windows 7 freezes and crashes all the time!

13 Apr 2010   #1

Windows 7 Ultimate 64-Bit
 
 
Windows 7 freezes and crashes all the time!

I've posted about this issue several times and still have not found a solution unfortunately. I have Windows 7 Ultimate 64-bit installed on my machine and I experience freezing and BSOD errors very frequently. The freezing occurs way more often than the BSOD does (by the way I would include a mini dump file, but there are no recent ones). The freezing is what's driving me mad as it happens all the time.

Just to rule out a few things, here is a brief list of solutions I've tried:
1. Updated all my drivers first and foremost.
2. Changed my power options from balanced to high performance as I've read that can help.
3. Installed ALL motherboard drivers (chipsets, etc.) and flashed my BIOS to the most current update as a person on this forum told me to do so.

I'm pretty sure I've tried a few more things but I can't remember at the moment. If you mention something I've already done I'll point that out. However, the freezing still continues and so far nothing has even helped a little. So, if someone could please offer any other suggestions that would be very appreciated.

Also, the freezing usually seems to occur during some kind of activity involving the internet such as watching a video, playing a game, browsing a web page. It's pretty random actually, sometimes it will just freeze at the desktop. Recently it's been freezing when the computer has gone idle (when the screen goes black) after a while.

My System SpecsSystem Spec
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13 Apr 2010   #2

Windows7
 
 

Here are a couple sites that might help!

Windows 7 FAQ
Internet Explorer Freezes Or Crashes In Windows 7 or Vista

Also, here is one solution I found from a post that had the exact same problem you are having!

Solution:
I figured it out. Recently I upgraded my RAM. I had 2x corsair 1gb, then 2x Wintec 1gb....two different brands. It worked fine when I had XP, but it was then crashing Windows 7??! Weird, I know. I figured it out because I booted off the install disk, which made me crash and I thought "maybe it's not the OS"
So...I guess I need to buy new RAM, again, but this time the same brand? Windows 7 is now working, but I only have 2gb of RAM installed...hmph....how sad.
thanks!

I hope one of these can help you out!

Brett M,
Windows Outreach Team
My System SpecsSystem Spec
13 Apr 2010   #3

Windows 7 Ultimate 64-Bit
 
 

I actually had XP installed and no freezing problems. I now have Vista installed on my secondary hard drive and there are no freezing issues there either. Thanks for the suggestion. I have 4GB of RAM so I'll take a look.
My System SpecsSystem Spec
.


13 Apr 2010   #4

Windows 7 Ultimate 64-Bit
 
 

Just opened up my tower and took a look at my RAM. They are all the same manufacturer (Super Talent), one 2GB stick and two 1GB sticks. Any other ideas?
My System SpecsSystem Spec
14 Apr 2010   #5

windows 7
 
 

i have the same problem and i went to safe mode
and test sound
Playing Audio Publisher details
Issues found
One or more audio service isn't runningOne or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Not fixed
Start required audio services Completed

Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
Issues found Detection details
6 One or more audio service isn't running Not fixed

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
Start required audio services Completed

Start the Windows Audio and the Windows Audio End Point Builder services

Potential issues that were checked Detection details
Check audio device Issue not present

There might be a problem with your audio device.

Detection details
Installed audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg

Collection information
Computer Name: RENO-PC
Windows Version: 6.1
Architecture: x86
Time: Tuesday, April 13, 2010 5:52:54 PM
Publisher details
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Playing Audio
Play sounds and other audio such as music files.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows
My System SpecsSystem Spec
14 Apr 2010   #6

Windows 7 Ultimate 64-Bit
 
 

I'm not sure what this really means rhinoo5. I'm not TOO computer savvy, but I do know how to do some things. Could you maybe give me some clear instructions on how to check that? Thanks in advance.
My System SpecsSystem Spec
14 Apr 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Inepsy View Post
Just opened up my tower and took a look at my RAM. They are all the same manufacturer (Super Talent), one 2GB stick and two 1GB sticks. Any other ideas?

Just because they are the same brand does not mean they are matched. That is 3GB you have not 4GB. Using two 1GB sticks and one 2GB stick isn't the same as using two matched 2GB sticks. You should try it with the two 1GB sticks removed and see if the problem improves. You should also check your memory voltage and timings in bios to make sure they are running at the rated specs.
My System SpecsSystem Spec
14 Apr 2010   #8

Windows 7 Ultimate 64-Bit
 
 

So I don't have 4GB of RAM then? Even though my computer says I'm running 4GBs? I'll try your suggestion. Would my computer run fine with two 2GB sticks?
My System SpecsSystem Spec
14 Apr 2010   #9

Windows 7 Ultimate 64-Bit
 
 

Ok. Wow. Here's a new problem. Now my computer will turn on but nothing is displayed on the monitor (it just stays in sleep mode). All I did was go into my BIOS and change which hard drive to boot off of. I was tired of dealing with the nonsense with Windows 7 so I wanted to do some work on Vista without it freezing on me. I changed one other setting and I suppose that is probably what did it. I changed something in the chipset options and it was something about using the maximum amount of memory for a specific feature (can't remember what it was now). I suppose this one is my fault.... shouldn't have been messing around with my BIOS. However, is there a way to get something to display on my monitor?
My System SpecsSystem Spec
15 Apr 2010   #10

Windows 7 Ultimate 64-Bit
 
 

Alright, I've fixed my display situation so now back to the freezing issues. I took out the two 1GB sticks and left ONLY the 2GB stick in there. Windows still froze trying this method. Any other suggestions?
My System SpecsSystem Spec
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 Windows 7 freezes and crashes all the time!





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