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Windows 7: windows explorer keeps crashing and restarting in win 7


13 Apr 2010   #1

win 7 build 7600.16385 x64
 
 
windows explorer keeps crashing and restarting in win 7

windows explorer keeps crashing and restarting
but i got another user in which this doest occur

can someone suggest the solution for this it troubles a lot!!!

Regards
raj1402


My System SpecsSystem Spec
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13 Apr 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If I understand correctly with one user account you have problems, with another there are no problems. If this is the case, set up a new user account and delete the old.
My System SpecsSystem Spec
13 Apr 2010   #3

win 7 build 7600.16385 x64
 
 

No that doesnt help after creating new account
and copying files , win explorer keeps crashing in new account!!!
My System SpecsSystem Spec
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13 Apr 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

When it happens go to event viewer and make a note of the errors. Do it three times then we can compare and possibly come up with the solution.
Type event viewer in search.



Since it only happens with one user, you can try a clean boot.

http://support.microsoft.com/kb/929135

There is a program that is used by your account and not the other that causes the conflict.
My System SpecsSystem Spec
13 Apr 2010   #5

win 7 build 7600.16385 x64
 
 

found if i open desktop of that particular user in windows explore it crashes even from other users!!!

craches is cyclic i couldnt open or do anything
My System SpecsSystem Spec
14 Apr 2010   #6

W7 Ult. x64 | OS X
 
 

Normal Suggestions:

1. De-clutter your computer. I.E. Uninstall all trial software, run anti-virus and anti-malware scans, defragment, etc.

2. Run a ChkDsk (Start > "cmd" > Right Click > Run as Admin > "chkdsk"

3. Run SFC / SCANNOW (Start > "cmd" > Right Click > Run as Admin > "sfc / scannow"

4. Open Explorer > Organize > Folder & Search Options > View > Advanced Settings > check 'Launch folder windows in a separate process' > Apply > OK

5. Get rid of any third party explorer extensions/shells. (Download this program. It should allow you to do that.)

Odd Suggestions:

1. Disable Preview Pane in Explorer

2. Disable UAC

3. Disable DEP (Start > "cmd" > Right Click > Run as Admin > "bcdedit.exe /set {current} nx AlwaysOff"
My System SpecsSystem Spec
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 windows explorer keeps crashing and restarting in win 7




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