Windows 7: Various Random BSOD - Can't Pinpoint the exact error!

LuKaX · 14 Apr 2010

Hey everyone I'm having some problems with my Windows 7 Ultimate. I seem to get a random BSOD every now and then. Sometimes its to do with "page fault in nonpaged area" and sometimes something to do with "TCPIP.SYS". The PC I am running is pretty old compared to today's standard so I'm guessing it maybe hadware related but I'm hoping its not.

Please find a set of the mini dump files in a .rar file attached to this post.

Also one other thing is quite often when shutting down windows it just seems to hang at the blue background screen saying "shutting down" in white text. I have to wait till the HDD has stop being accessed and hard shut it down, any ideas?

I hope someone can help me out please

Jonathan_King · 14 Apr 2010

It looks like your network card driver is causing the issue. Try updating the drivers for it.

You should also remove McAfee completely. Uninstall it using an Extended scan with Revo Uninstaller. Then use the McAfee removal tool to clean out the rest.

After that, download and install Microsoft Security Essentials.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\032810-28609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x83448000 PsLoadedModuleList = 0x83587570
Debug session time: Sun Mar 28 05:34:18.250 2010 (GMT-4)
System Uptime: 0 days 0:31:03.346
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8927743f, 93de7a8c, 93de7670}

Unable to load image \SystemRoot\system32\drivers\mfewfpk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfewfpk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys
Probably caused by : NETIO.SYS ( NETIO!ClassifyContextCleanupRoutine+4c )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8927743f, The address that the exception occurred at
Arg3: 93de7a8c, Exception Record Address
Arg4: 93de7670, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
tcpip!InetResolveSockAddrToAf+9
8927743f 66837b0c17      cmp     word ptr [ebx+0Ch],17h

EXCEPTION_RECORD:  93de7a8c -- (.exr 0xffffffff93de7a8c)
ExceptionAddress: 8927743f (tcpip!InetResolveSockAddrToAf+0x00000009)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 043a0014
Attempt to read from address 043a0014

CONTEXT:  93de7670 -- (.cxr 0xffffffff93de7670)
eax=93de7bbf ebx=043a0008 ecx=854f5020 edx=854f5084 esi=93de7be6 edi=93de7bdc
eip=8927743f esp=93de7b54 ebp=93de7b58 iopl=0         nv up ei ng nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
tcpip!InetResolveSockAddrToAf+0x9:
8927743f 66837b0c17      cmp     word ptr [ebx+0Ch],17h   ds:0023:043a0014=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  043a0014

READ_ADDRESS: GetPointerFromAddress: unable to read from 835a7700
Unable to read MiSystemVaType memory at 835870c0
 043a0014 

FOLLOWUP_IP: 
NETIO!ClassifyContextCleanupRoutine+4c
88f96a1f 8b4508          mov     eax,dword ptr [ebp+8]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 892fcc2e to 8927743f

STACK_TEXT:  
93de7b58 892fcc2e 893177c0 043a0008 86664008 tcpip!InetResolveSockAddrToAf+0x9
93de7b90 892ba332 893177c0 043a0008 86664008 tcpip!InetResolveSockAddrPairToPathAndAf+0x3d
93de7bfc 8926a4a1 856e3670 93de7c18 862e3430 tcpip!TcpResolveModifiedConnectRequestToPathAndAf+0x2f1
93de7c1c 892d6665 856e3670 00000000 00000001 tcpip!TcpCreateAndConnectTcbInspectConnectRequestComplete+0xe2
93de7c44 88f96a1f 869ba460 83579d7c 88f969d3 tcpip!AlepReleaseConnectRequestInspectContext+0x42
93de7c58 88f969a1 854f2008 93de7c74 88f96bef NETIO!ClassifyContextCleanupRoutine+0x4c
93de7c64 88f96bef 854f2008 854c3ed0 93de7c84 NETIO!WfpObjectDereference+0x1e
93de7c74 8936fa6e 0000018b 0000018b 93de7c94 NETIO!FeReleaseClassifyHandle+0x2c
93de7c84 8939ba36 0000018b 0000018b 93de7cb4 fwpkclnt!FwpsReleaseClassifyHandle0+0x18
WARNING: Stack unwind information not available. Following frames may be wrong.
93de7c94 893a2a83 0000018b 0000018b 854c3ed0 mfewfpk+0x1a36
93de7cb4 8939ff4d 854c3ed0 86385b30 00000000 mfewfpk+0x8a83
93de7cec 83634f34 86385b30 869bfab8 855f4020 mfewfpk+0x5f4d
93de7d00 834a3083 87851600 00000000 855f4020 nt!IopProcessWorkItem+0x23
93de7d50 8362fd16 80000001 8c80a04d 00000000 nt!ExpWorkerThread+0x10d
93de7d90 834d1159 834a2f76 80000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  NETIO!ClassifyContextCleanupRoutine+4c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf63

STACK_COMMAND:  .cxr 0xffffffff93de7670 ; kb

FAILURE_BUCKET_ID:  0x7E_NETIO!ClassifyContextCleanupRoutine+4c

BUCKET_ID:  0x7E_NETIO!ClassifyContextCleanupRoutine+4c

Followup: MachineOwner
---------

LuKaX · 14 Apr 2010

Thanks for the response Jonathan_King

I'm currently trying to hunt down some new drivers for my network card and hopefully that will do the job, but it's a bit hard as its combined with a load of "nForce" driver package so I can't seem to update that one item.

Also about McAfee if I remove it and replace it with Microsoft Security Essentials will I be having less security on PC because I won't have a firewall and a reliable antivirus anymore?

Thanks again

Jonathan_King · 14 Apr 2010

MSE is a very reliable anti-virus, and the Windows firewall is sufficient in my opinion. There are those who disagree, and for them, I will not waste my time arguing. If you are intent on a third-party firewall, Comodo is a highly rated free one.

Bottom line: you will not be "less secure" by removing McAfee.

LuKaX · 15 Apr 2010

Thanks again Jonathan_King I will definely try them out, thanks for the advice and the speedy response. I ust say this forum is excellent

JMH · 15 Apr 2010

Quote: Originally Posted by LuKaX

Thanks again Jonathan_King I will definely try them out, thanks for the advice and the speedy response. I just say this forum is excellent

We do our best to help.........

Windows 7: Various Random BSOD - Can't Pinpoint the exact error!

Various Random BSOD - Can't Pinpoint the exact error! problems?