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Windows 7: random crashing

14 Apr 2010   #1
rhinoo5

windows 7
 
 
random crashing

windows 7 just freez random and sometimes the sound hung before that crashing
i went to safe mode and test the sound
Playing Audio Publisher details

Issues found
One or more audio service isn't runningOne or more audio service isn't running
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. Not fixed
Start required audio services Completed

Potential issues that were checked
Check audio deviceCheck audio device
There might be a problem with your audio device. Issue not present
Issues found Detection details
6 One or more audio service isn't running Not fixed

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
Start required audio services Completed

Start the Windows Audio and the Windows Audio End Point Builder services

Potential issues that were checked Detection details
Check audio device Issue not present

There might be a problem with your audio device.

Detection details
Installed audio devices
This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.reg

Collection information
Computer Name: RENO-PC
Windows Version: 6.1
Architecture: x86
Time: Tuesday, April 13, 2010 5:52:54 PM
Publisher details
Sound
Troubleshoot problems that prevent your computer from playing or recording sound.
Package Version: 1.0
Publisher: Microsoft Windows
Playing Audio
Play sounds and other audio such as music files.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Use hardware and access devices connected to your computer.
Package Version: 1.1
Publisher: Microsoft Windows


My System SpecsSystem Spec
.

14 Apr 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Try uninstalling your sound card drivers in Device Manager, and reboot. Then let Windows reinstall the correct drivers.
My System SpecsSystem Spec
15 Apr 2010   #3
rhinoo5

windows 7
 
 

well ,, i did that and i just have crash when the winamp was playing and the voice was hang and repeat the letter like this AAAAAAAAAAA and the mouse in the frist go slow and stop with the keyboard ,,
My System SpecsSystem Spec
.


15 Apr 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

What computer do you have? Could you please fill in your system specs?

Try looking on the manufacturer's site for an updated driver.
My System SpecsSystem Spec
14 May 2010   #5
rhinoo5

windows 7
 
 

ok ,, i think temperature of the Gpu and motherboard was my problem ,, i get big fan on it and now no hang no restart no freezing for 2 weeks ,, thx
My System SpecsSystem Spec
14 May 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Great, thanks for reporting back again. Glad you got it sorted out.

Let us know if you need anything else.
My System SpecsSystem Spec
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 random crashing




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