Windows 7: Windows 7 64 Bit Bluescreens while installing DirectX

Taccu · 14 Apr 2010

Hey
i have a problem with my Direct X, i want to reinstall with websetup(from microsoft),

but everytime(after download completed) this annoying Bluescreen pops up.

Also, if i want to, check with dxdiag the Bluescreen appears.

Mfg

PS: Sry for my bad english, i'm only a german guy.

Jonathan_King · 14 Apr 2010

I suspect a bad graphics card. See this link: http://www.sevenforums.com/crash-loc...-what-try.html

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp9_minidump.zip\041410-19188-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
Debug session time: Wed Apr 14 11:16:57.538 2010 (GMT-4)
System Uptime: 0 days 0:10:34.301
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049cf038, b62dc000, 135}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049cf038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b62dc000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009eea08 fffff800`02ff7903 : 00000000`00000124 00000000`00000000 fffffa80`049cf038 00000000`b62dc000 : nt!KeBugCheckEx
fffff880`009eea10 fffff800`02b8f4d3 : 00000000`00000001 fffffa80`049a1010 00000000`00000000 fffffa80`049a1060 : hal!HalBugCheckSystem+0x1e3
fffff880`009eea50 fffff800`02ff75c8 : 00000000`00000728 fffffa80`049a1010 fffff880`009eedb0 00000000`000b4c00 : nt!WheaReportHwError+0x263
fffff880`009eeab0 fffff800`02ff6f1a : fffffa80`049a1010 fffff880`009eedb0 fffffa80`049a1010 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009eec00 fffff800`02feae8f : 00000000`00000000 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009eec40 fffff800`02a77eac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009eec70 fffff800`02a77d13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009eedb0 000007fe`e8abb86b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0056daa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`e8abb86b


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

You can also try uninstalling your graphics card drivers in Device Manager, and installing a fresh copy.

Taccu · 14 Apr 2010

Update:

i swapped in my nvidia system config from multi hardeware boost to single(i have two displays)

now direct x works perfectly ,

i checked with dxdiag and updated it, without bluescreen.

further i will reinstall the graphic card driver

thanks for help

Windows 7: Windows 7 64 Bit Bluescreens while installing DirectX

Windows 7 64 Bit Bluescreens while installing DirectX problems?