Windows 7 64 Bit Bluescreens while installing DirectX


  1. Posts : 15
    Windows 7
       #1

    Windows 7 64 Bit Bluescreens while installing DirectX


    Hey
    i have a problem with my Direct X, i want to reinstall with websetup(from microsoft),

    but everytime(after download completed) this annoying Bluescreen pops up.

    Also, if i want to, check with dxdiag the Bluescreen appears.


    Mfg


    PS: Sry for my bad english, i'm only a german guy.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    I suspect a bad graphics card. See this link: https://www.sevenforums.com/crash-loc...-what-try.html

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp9_minidump.zip\041410-19188-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
    Debug session time: Wed Apr 14 11:16:57.538 2010 (GMT-4)
    System Uptime: 0 days 0:10:34.301
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80049cf038, b62dc000, 135}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80049cf038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b62dc000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009eea08 fffff800`02ff7903 : 00000000`00000124 00000000`00000000 fffffa80`049cf038 00000000`b62dc000 : nt!KeBugCheckEx
    fffff880`009eea10 fffff800`02b8f4d3 : 00000000`00000001 fffffa80`049a1010 00000000`00000000 fffffa80`049a1060 : hal!HalBugCheckSystem+0x1e3
    fffff880`009eea50 fffff800`02ff75c8 : 00000000`00000728 fffffa80`049a1010 fffff880`009eedb0 00000000`000b4c00 : nt!WheaReportHwError+0x263
    fffff880`009eeab0 fffff800`02ff6f1a : fffffa80`049a1010 fffff880`009eedb0 fffffa80`049a1010 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009eec00 fffff800`02feae8f : 00000000`00000000 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009eec40 fffff800`02a77eac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009eec70 fffff800`02a77d13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009eedb0 000007fe`e8abb86b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`0056daa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`e8abb86b
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
    You can also try uninstalling your graphics card drivers in Device Manager, and installing a fresh copy.
      My Computer


  3. Posts : 15
    Windows 7
    Thread Starter
       #3

    Update:

    i swapped in my nvidia system config from multi hardeware boost to single(i have two displays)

    now direct x works perfectly ,

    i checked with dxdiag and updated it, without bluescreen.

    further i will reinstall the graphic card driver


    thanks for help
      My Computer


 

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