Bluescreen crashes

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  1. Posts : 42
    windows 7
       #1

    Bluescreen crashes


    I have been getting periodic crashes on my new Dell Vostro 220s. I was offered some assistance a week or so ago but I am afraid that individual was not able to help until I was able to get a mini dump zipped and uploaded. I have tried contacting him or her but to no avail. I wonder if anyone would be willing to help me now that I was able to get "permission" to zip those files?

    Thank you
      My Computer


  2. Posts : 15
    Windows 7 Proffesional X64
       #2

    Hi Pursuant,

    in your "C:\Windows\Minidump\" folder, right-click the minidump file (.dmp) and choose copy to -> compressed folder.

    Then upload that .zip file with your next post.
      My Computer


  3. Posts : 42
    windows 7
    Thread Starter
       #3

    mini dump


    this is it
      My Computer


  4. Posts : 42
    windows 7
    Thread Starter
       #4

    zip files that works


    did this with winrar, let me know if its good.
      My Computer


  5. Posts : 1,360
    win7 ultimate / virtual box
       #5

    pursuant said:
    did this with winrar, let me know if its good.
    I have had a look at your .dmp files but they will not load ?

    please make sure everything is set like this
    to setup minidumps and stop the auto restart ...............
    1. Go to Start and type in sysdm.cpl and press Enter
    2. Click on the Advanced tab
    3. Click on the Startup and Recovery Settings button
    4. Ensure that Automatically restart is unchecked
    5. Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
    6. Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
    7. Click OK twice to exit the dialogs, then reboot for the changes to take effect.


    also please visit the dell support for your Vostro and check your BIOS is the latest version and make sure all of your system devices especially chipset and network card and gfx are updated ?
      My Computer


  6. Posts : 42
    windows 7
    Thread Starter
       #6

    Ok have done as you suggested, question how do I tell if my bios is up to date? Also I am suppose to go to
    %systemroot%\Minidump to find my files? When I typed that in it came to the windows/minidump folder that I have been trying to zip the files from , is that correct?

    Thanks for you help..I am also the father of a teenager!
      My Computer


  7. Posts : 42
    windows 7
    Thread Starter
       #7

    went back and tried to zip the files again and did a verification of the zip , said everything is correct but when I went back and tried to post it here I got the "I don't have permission" message...agggggggggggggg. I have been battling this for a week.
      My Computer


  8. Posts : 42
    windows 7
    Thread Starter
       #8

    try this one
      My Computer


  9. Posts : 1,360
    win7 ultimate / virtual box
       #9

    pursuant said:
    Ok have done as you suggested, question how do I tell if my bios is up to date?
    from the start orb type sys then from the top select system information and on system summary you will see bios version/date ?

    pursuant said:
    Also I am suppose to go to %systemroot%\Minidump to find my files? When I typed that in it came to the windows/minidump folder that I have been trying to zip the files from , is that correct?

    Thanks for you help..I am also the father of a teenager!
    yup and don't you just love em :)
      My Computer


  10. Posts : 2,573
    Win7 Ultimate X64
       #10

    Had a look through your dump files am having issues getting them to load properly as well

    All dumps report error 0x9f DRIVER_POWER_STATE_FAILURE BSOD Index
    they all reference the kernel driver but this cannot be the case or you would have much bigger problems

    Most of the dumps blame disk.sys as the faulting driver, may be worth running some HDD diagnostics to check the state of the drive http://www.carrona.org/hddiag.html

    You also have some old drivers on your system that could do with updating or removing
    PxHelp20.sys 20/06/2007 22:26:00
    DRVNDDM.SYS 23/07/2007 21:42:35
    DLARTL_M.SYS 23/07/2007 21:48:47
    DLACDBHM.SYS 23/07/2007 21:49:30
    DRVMCDB.SYS 23/07/2007 21:53:48
    DLAIFS_M.SYS 23/07/2007 22:01:39
    DLAPoolM.SYS 23/07/2007 22:01:41
    DLAUDF_M.SYS 23/07/2007 22:01:56
    DLAUDFAM.SYS 23/07/2007 22:02:20
    DLABOIOM.SYS 23/07/2007 22:02:37
    DLABMFSM.SYS 23/07/2007 22:02:42
    DLAOPIOM.SYS 23/07/2007 22:03:19
    DLADResM.SYS 23/07/2007 22:04:10
    wdcsam.sys 16/04/2008 08:27:02


    Hope this helps
      My Computer


 
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