Blue screen at login


  1. Posts : 6
    Windows 7 64-bit
       #1

    Blue screen at login


    When I logged into my laptop a blue screen with fuzzy colours appeared and then my laptop restarted... so I went on safe mode and this came up:


    Problem signature:

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 5129

    Additional information about the problem:
    BCCode:
    a
    BCP1: FFFFFFFA8009567C
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8000344F364
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\041510-27081-01.dmp
    C:\Users\Ratha\AppData\Local\Temp\WER-64210-0.sysdata.xml

    Can anyone help? this is my new laptop and I don't want it to Die Like my old one the reason my old one died is coz i updated Bios.

    My laptop is an Acer Aspire 5740G, Windows 7 64-bit
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Hi Ratha,

    We will get a more definitive overview of your problems if you follow this advice.
    [1 - Novice] How to ask for help with a BSOD problem

    Upload all of the minidump files located in C:\Windows\Minidump
    If you require more help let us know.
    Jan.
      My Computer


  3. Posts : 6
    Windows 7 64-bit
    Thread Starter
       #3

    Blue screen


    My laptop is an Acer Aspire 5740G, Windows 7 64-bit

    Here's the Minidump Thingie:

    lolz... I made a new thread by acident....
      My Computer


  4. Posts : 133
    Win7
       #4

    Hi.

    Uninstall that McAfee and see if the bsod continue or not.
      My Computer


  5. Posts : 6
    Windows 7 64-bit
    Thread Starter
       #5

    Me...


    Oh... so it was McAfee??
    Should I just update it?
    Coz it only happened once and after that there was no more blue screen:)
    Think my laptops Okay now (nodz) I just didn't want my laptop to die...lolz, so I wanted to find out why the blue screen...

    Thanx so much!
    Last edited by Ratha; 15 Apr 2010 at 23:17.
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Ratha,
    See how you go. If you require any further help let us know.
    Good luck.
      My Computer


  7. Posts : 6
    Windows 7 64-bit
    Thread Starter
       #7

    =)


    Kay thanx...:)
      My Computer


 

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