Windows 7 Ultimate x64, uTorrent & AVG

dreadboy · 14 Apr 2010

I have those installed for about a week or so, but only last night I had the first bsod, and the second this morning.

All I did recently was to update my chipset drivers (from asrock's website) and install safari. If of any use, the display and sound first froze for a few seconds, then the bs appeared, with the sound continuing to "broom".

Also mentionable - i only downloaded small files until last night ( >2GB ), when I added something larger (<11GB). I am at work for now, and I'll post the dump files when I get home, but it's on my nerves.

Jonathan_King · 14 Apr 2010

Welcome!

We do need the dmp files, but for now, try a system restore to get to a point before the troubles.

JMH · 14 Apr 2010

dreadboy said:

I have those installed for about a week or so, but only last night I had the first bsod, and the second this morning.

All I did recently was to update my chipset drivers (from asrock's website) and install safari. If of any use, the display and sound first froze for a few seconds, then the bs appeared, with the sound continuing to "broom".

Also mentionable - i only downloaded small files until last night ( >2GB ), when I added something larger (<11GB). I am at work for now, and I'll post the dump files when I get home, but it's on my nerves.

Hi ,
We will get a more definitive overview of your problems if you follow this advice.https://www.sevenforums.com/crash-loc...d-problem.html
Upload all of the minidump files located in C:\Windows\Minidump

Please also provide the following information -
1. How was Windows 7 installed? Was it an upgrade installation or a clean installation?
2. List red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.
Thanks.
Jan.

dreadboy · 14 Apr 2010

I did try a system restore this morning, after which I got the second BSOD. I will upload the dump files as soon as I get home. Just wanted to have a confirmation for my peace of mind for now, that it's not the hardware going wrong. I did test the memory this morning too and it's ok.

Windows 7 was installed on the clean. No upgrade

I am guessing (hopping it's not the hardware because I changed absolutely nothing hardware-wise) and everything was working fine as is. Only changes made are the ones above. Thanks you for your time

Jonathan_King · 14 Apr 2010

We'll see in a bit. Good luck!

dreadboy · 14 Apr 2010

I uploaded the dump file here

Awaiting your reply/replies and thank you in advance. now that I see how things go, I have uTorrent open since I got home and nothing happened.

There's only one thing that changed -> safari is not installed and not running anymore. Both times that I got BSoD Safari was running. I`m installing it after the download finishes in uTorrent just to check this hypothesis

dreadboy · 14 Apr 2010

in the mean time, i got the bsod again. with safari running already.

this time i got to read the top of the bs, irq less or equal . here is the new minidump from about 5 minutes ago.

Jonathan_King · 14 Apr 2010

That one looks like bad RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

Also, uninstall AVG with Revo Uninstaller, as it is known to cause many issues, including BSODs.

Then install Microsoft Security Essentials.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_041410-26625-01.zip\041410-26625-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02813000 PsLoadedModuleList = 0xfffff800`02a50e50
Debug session time: Wed Apr 14 14:17:27.625 2010 (GMT-4)
System Uptime: 0 days 2:09:37.000
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff68000007650, 0, 0, fffff80002898ae2}

Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff68000007650, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002898ae2, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002abb0e0
 fffff68000007650 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  csrss.exe

TRAP_FRAME:  fffff880031db760 -- (.trap 0xfffff880031db760)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000007ffffffff8 rbx=0000000000000000 rcx=fffff68000007650
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002898ae2 rsp=fffff880031db8f0 rbp=0000000000007656
 r8=0000000000000001  r9=fffffa8002cafb88 r10=0000000000000005
r11=0000000000000005 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiAgeWorkingSet+0x1c2:
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx] ds:fffff680`00007650=2100000021420005
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002884469 to fffff80002884f00

STACK_TEXT:  
fffff880`031db618 fffff800`02884469 : 00000000`0000000a fffff680`00007650 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`031db620 fffff800`028830e0 : 00000000`00000000 00000980`00000000 00000000`00001000 fffff800`029b7bfe : nt!KiBugCheckDispatch+0x69
fffff880`031db760 fffff800`02898ae2 : 00000000`00000f6b 00000000`00000001 00000000`00000002 00000000`00000f5d : nt!KiPageFault+0x260
fffff880`031db8f0 fffff800`02905a0e : fffffa80`02cafb88 fffff880`00000001 00000000`00000001 fffff880`031dbb70 : nt!MiAgeWorkingSet+0x1c2
fffff880`031dbaa0 fffff800`028996e2 : 00000000`00001e62 00000000`00000000 fffffa80`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x49926
fffff880`031dbb40 fffff800`0289996f : 00000000`00000008 fffff880`031dbbd0 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`031dbb90 fffff800`02b28166 : fffffa80`018c9040 00000000`00000080 fffffa80`0184a890 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`031dbd00 fffff800`02863486 : fffff880`02f63180 fffffa80`018c9040 fffff880`02f6dfc0 3e1e9953`bab7fe93 : nt!PspSystemThreadStartup+0x5a
fffff880`031dbd40 00000000`00000000 : fffff880`031dc000 fffff880`031d6000 fffff880`031db6d0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02898ae2 488b19          mov     rbx,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiAgeWorkingSet+1c2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

Followup: MachineOwner
---------

dreadboy · 14 Apr 2010

Thank you very much. Good thing I just bought the RAM, so I can take it back.

One question though. If it's the RAM then it should also crash like that when I will be using Photoshop right?

I see the "An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high." so I could have set the pagefile too low?

Also consider that on average [ just a browser and messenger open ] I still have less than 50% free physical memory.

Jonathan_King · 14 Apr 2010

Bad RAM can crash at any moment, for no apparent reason. Right now, I am suffering from memory errors. I only get them when the last 2GB are being used, when I am running my virtual machines. Funny thing is, though, that even loaded to the max, it doesn't always crash.