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Windows 7: BSODs:NETw5s64.sys,vsdatant.sys,netio.sys, what to do?

15 Apr 2010   #1

Windows 7 Home Premium 64 bits
 
 
BSODs:NETw5s64.sys,vsdatant.sys,netio.sys, what to do?

I'm having random BSOD's on my HP pavilion dv6 2140ef with Windows 7 64-bit.
- There seems to be no particular pattern to the crashes...twice a day in the average, not tied to any particular activity.
- I've tested the memory, using recommended tools and the memory is fine.
- I've checked for my drivers, particularly networking drivers but they are all in their most recent version.
- With WinDBG Debugger, I've analyzed my big memory.dmp file (about 650 Mb), and I give you the report, named "Debugging Memorydump Report"
- All dump files seem to point to netio.sys, tied to NETw5s64.sys and vsdatant.sys
- The two last minidump files are zipped and attached too

Thanks for your help!


My System SpecsSystem Spec
.

15 Apr 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sami View Post
I'm having random BSOD's on my HP pavilion dv6 2140ef with Windows 7 64-bit.
- There seems to be no particular pattern to the crashes...twice a day in the average, not tied to any particular activity.
- I've tested the memory, using recommended tools and the memory is fine.
- I've checked for my drivers, particularly networking drivers but they are all in their most recent version.
- With WinDBG Debugger, I've analyzed my big memory.dmp file (about 650 Mb), and I give you the report, named "Debugging Memorydump Report"
- All dump files seem to point to netio.sys, tied to NETw5s64.sys and vsdatant.sys
- The two last minidump files are zipped and attached too

Thanks for your help!
Well your problems are coming from several sources.
1-Old drivers that date back to 2005
2- corrupt system files (run a system file check (sfc /scannow)
3-your RAID

I would update the drivers (including and especially the raid driver) and run sfc /scannow

Let us know if you need help

Ken


OLD DRIVERS THAT NEED TO BE UPDATED
Code:
iirsp.sys        fffff880`01687000    fffff880`01698000    0x00011000    0x439f418a    12/13/2005 5:47:54 PM                        
nfrd960.sys        fffff880`018de000    fffff880`018ee000    0x00010000    0x4485ef94    6/6/2006 5:11:48 PM                        
secdrv.SYS        fffff880`08ec3000    fffff880`08ece000    0x0000b000    0x4508052e    9/13/2006 9:18:38 AM                        
adpu320.sys        fffff880`0172d000    fffff880`0175c000    0x0002f000    0x45e4c6ff    2/27/2007 8:04:15 PM                        
adpahci.sys        fffff880`016d7000    fffff880`0172d000    0x00056000    0x46377921    5/1/2007 1:30:09 PM                        
arc.sys        fffff880`017cc000    fffff880`017e5000    0x00019000    0x4656035b    5/24/2007 5:27:55 PM                        
PxHlpa64.sys        fffff880`01bf2000    fffff880`01bfdae0    0x0000bae0    0x475dd06d    12/10/2007 7:49:01 PM                        
adfs.SYS        fffff880`05000000    fffff880`05018000    0x00018000    0x48640195    6/26/2008 4:52:37 PM                        
SiSRaid2.sys        fffff880`01bc2000    fffff880`01bd0000    0x0000e000    0x48da86c4    9/24/2008 2:28:20 PM                        
sisraid4.sys        fffff880`01bd0000    fffff880`01be8000    0x00018000    0x48e3f1f4    10/1/2008 5:56:04 PM                        
adp94xx.sys        fffff880`01200000    fffff880`0127b000    0x0007b000    0x4939bf42    12/5/2008 7:54:42 PM                        
lsi_fc.sys        fffff880`01698000    fffff880`016b7000    0x0001f000    0x493ef531    12/9/2008 6:46:09 PM                        
arcsas.sys        fffff880`017e5000    fffff880`01800000    0x0001b000    0x496e3ca9    1/14/2009 3:27:37 PM                        
ql2300.sys        fffff880`01a1e000    fffff880`01bc2000    0x001a4000    0x4978fba2    1/22/2009 7:05:06 PM                        
vsmraid.sys        fffff880`01978000    fffff880`019a2000    0x0002a000    0x4983a701    1/30/2009 9:18:57 PM                        
elxstor.sys        fffff880`01600000    fffff880`01687000    0x00087000    0x4988ca9b    2/3/2009 6:52:11 PM                        
stexstor.sys        fffff880`01be8000    fffff880`01bf2000    0x0000a000    0x499b4248    2/17/2009 7:03:36 PM                        
amdsbs.sys        fffff880`0177a000    fffff880`017c1000    0x00047000    0x49c3e213    3/20/2009 2:36:03 PM                        
iaStorV.sys        fffff880`01299000    fffff880`013b7000    0x0011e000    0x49dcd76d    4/8/2009 12:57:17 PM                        
lsi_scsi.sys        fffff880`013b7000    fffff880`013d6000    0x0001f000    0x49e7ad9e    4/16/2009 6:13:50 PM
My System SpecsSystem Spec
15 Apr 2010   #3

Windows 7 Home Premium 64 bits
 
 

Thanks.
When I run "sfc /scannow" from an elevated command prompt, it reports "no integrity violations".
-For the drivers, I don't have any idea of how to do all these one...
-RAID ? what's that and where can I see it, please ?
My System SpecsSystem Spec
.


15 Apr 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sami View Post
Thanks.
When I run "sfc /scannow" from an elevated command prompt, it reports "no integrity violations".
-For the drivers, I don't have any idea of how to do all these one...
-RAID ? what's that and where can I see it, please ?
I am glad sfc said no problems. to update the drivers take the driver name and google it. that will show you who made it. then go there and download the newest most relevant driver for your system.

For example the first one in the list (which is from 2005) is iirsp.sys, when you google that it takes you here. iirsp.sys - Google Search, which shows it is a RAID driver and tells you where to go to get a newer one. Are you running a raid?

If you dont have more than one HD (to make a raid you need at least two, you sholdnt be loading the drivers etc)


Let us know if you need help
\
Ken
My System SpecsSystem Spec
15 Apr 2010   #5

Win7
 
 

Uninstall Zone Alarm which is causing your problems. It is an excellent program as I use it myself, but your version in use must not be so good.
My System SpecsSystem Spec
16 Apr 2010   #6

Windows 7 Home Premium 64 bits
 
 
Solved problem of BSODs. Thanks !

Ok. It's done. I've desinstalled Zonealarm and avira antivir. I use only the windows firewall and MS Security Essentials as antivirus, anti-spyware and anti-maleware. For the present, my notebook seems to be stable and clean. No bluescreen today...

I've updated my drivers (I've left Driver Genius Professionnal Edition 9 Trial version dectecting them for me) and there were 25 which were outdated...I have only one hard drive but I updated my RAID regardless.

Thanks a lot for your efficiency of troubleshooting my problems
My System SpecsSystem Spec
16 Apr 2010   #7

Win7
 
 

You're welcome. Enjoy.
My System SpecsSystem Spec
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 BSODs:NETw5s64.sys,vsdatant.sys,netio.sys, what to do?




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