Windows 7: nvlddmkm.sys PAGE_FAULT_IN_NONPAGED_AREA

Hollywood2 · 17 Apr 2010

First my system went into sleep mode while I was using it two days later I am flying a sim and it locks up about 45 seconds later it jumped a few frames and did so until I manually shut it down. ctrl alt delete had no affect I believe my keyboard did not show signs of a crash it would still light up if I pressed Caps Lock the only way to shut down was to force it with button it rebooted everything good until I opened a different flight sim which it crashed again as above. on reboot got BSOD displaying 0000000050 PAGE_FAULT_IN_NONPAGED_AREA naming nvlddmkm.sys as the cause
I have updated, outdated, even asked my cousin for a date, nothing worked I can boot from safe mode from there I can uninstall the nvidia drivers and on reboot let windows install generic drivers and from what I read here that is to do with vga and not using it which explains why with windows drivers I cannot fly even the simplest games DirectX is not happening the dxdiag tool says everything in honky dory but that because it list no drivers, I have a hp dv9335nr dual intel t-5300 @ 1.73GHz 2 GB mem GeForce Go 7600 running windows 7 upgrade 64 bit also I believe I found a link here to a free tool that deciphers a crash dump file ( BlueScreenView) and it says that ntoskrnl.exe is the cause and the BSOD names nvlddmkm.sys when I use window drivers for video the rating used to be 4.6 now it is 1.0 . I did the memtest overnight, I ran chkdsk /f, sfc /scannow, even found a Update for Windows 7 for x64-based Systems (KB976972)download from microsoft in relations to nvidia which required activation check. C:\NVIDIA\WinVista64\179.48\IS\Display
I hope I have supplied anyone with enough info to shine some light on my situation and any info you need please tell me so i can provide it

Thank you

041610-24944-01.dmp 4/16/2010 7:55:25 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff880`30050464 00000000`00000000 fffff880`04a19686 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\MiniDump\041610-24944-01.dmp 2 15 7600

ntoskrnl.exe ntoskrnl.exe+efbc2 fffff800`0305d000 fffff800`0363a000 0x005dd000 0x4a5bc600 7/13/2009 4:40:48 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

041510-32448-01.dmp 4/15/2010 3:27:45 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff880`30050464 00000000`00000000 fffff880`0498a796 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\MiniDump\041510-32448-01.dmp 2 15 7600

ntoskrnl.exe ntoskrnl.exe+efbc2 fffff800`03009000 fffff800`035e6000 0x005dd000 0x4a5bc600 7/13/2009 4:40:48 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

THANKS

Jonathan_King · 17 Apr 2010

Welcome to SF!

BSV seems to blame most crashes on ntsokrnl, to the point where we tend to discredit its advice. We prefer Microsoft's program Debugging Tools for Windows.

Could you please upload your dmps for analysis? http://www.sevenforums.com/crash-loc...d-problem.html

I wonder if your graphics card is defective. Try changing it out for another one, of you have one.

Crispy · 17 Apr 2010

Make sure your have the latest drivers, you can grab them from here: Welcome to NVIDIA - World Leader in Visual Computing Technologies

Hollywood2 · 17 Apr 2010

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Jonathan_King · 18 Apr 2010

Thanks for the specs. That may come in handy.

Could you please upload your dmps though? That's what we need to diagnose your problem. http://www.sevenforums.com/crash-loc...d-problem.html

Hollywood2 · 18 Apr 2010

i do not know what to do to provide the info you want i downloaded that iso and burned a disc i guess i'll see what it does?
sorry

Hollywood2 · 18 Apr 2010

i hope this helps thank you

Jonathan_King · 18 Apr 2010

Copy the files in C:\Windows\Minidump to the desktop. Select all of them, right-click>send to>compressed folder.

Then upload the folder to this site. On your next post, you will see a paperclip icon in the edit bar.

Hollywood2 · 18 Apr 2010

i hope this helps and thank you for the help, really thank you
dale

zigzag3143 · 18 Apr 2010

Quote: Originally Posted by Hollywood2

i hope this helps and thank you for the help, really thank you
dale

HW

this one was caused by your video driver ( nvlddmkm.sys). I would scrape this off and install a fresh copy.

Let us know if you need help

Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Users\K\Desktop\041810-22464-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: F:\Symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03054000 PsLoadedModuleList = 0xfffff800`03291e50
Debug session time: Sun Apr 18 13:45:52.426 2010 (GMT-4)
System Uptime: 0 days 0:00:37.705
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff88030050464, 0, fffff880049bf686, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+172686 )

Followup: MachineOwner
---------

1: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff88030050464, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff880049bf686, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fc0e0
 fffff88030050464 

FAULTING_IP: 
nvlddmkm+172686
fffff880`049bf686 8b0488          mov     eax,dword ptr [rax+rcx*4]

MM_INTERNAL_CODE:  2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88002e717d0 -- (.trap 0xfffff88002e717d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88010000000 rbx=0000000000000000 rcx=0000000008014119
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880049bf686 rsp=fffff88002e71960 rbp=fffffa80051531b0
 r8=0000000000005c00  r9=0000000020050464 r10=fffffa80051531b0
r11=fffffa8002f11010 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nvlddmkm+0x172686:
fffff880`049bf686 8b0488          mov     eax,dword ptr [rax+rcx*4] ds:0001:fffff880`30050464=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003143832 to fffff800030c4600

STACK_TEXT:  
fffff880`02e71668 fffff800`03143832 : 00000000`00000050 fffff880`30050464 00000000`00000000 fffff880`02e717d0 : nt!KeBugCheckEx
fffff880`02e71670 fffff800`030c26ee : 00000000`00000000 fffffa80`051531b0 00000000`00000000 fffff800`03253888 : nt! ?? ::FNODOBFM::`string'+0x40f00
fffff880`02e717d0 fffff880`049bf686 : 00000000`00000000 fffff880`049eae70 fffffa80`018ecb00 fffffa80`02e96560 : nt!KiPageFault+0x16e
fffff880`02e71960 00000000`00000000 : fffff880`049eae70 fffffa80`018ecb00 fffffa80`02e96560 fffffa80`018ecb00 : nvlddmkm+0x172686


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+172686
fffff880`049bf686 8b0488          mov     eax,dword ptr [rax+rcx*4]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nvlddmkm+172686

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49b1201f

FAILURE_BUCKET_ID:  X64_0x50_nvlddmkm+172686

BUCKET_ID:  X64_0x50_nvlddmkm+172686

Followup: MachineOwner
---------

Windows 7: nvlddmkm.sys PAGE_FAULT_IN_NONPAGED_AREA

nvlddmkm.sys PAGE_FAULT_IN_NONPAGED_AREA problems?