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Windows 7: Kernel-Power: Event ID 41 - Task Category (63) BSOD's

17 Apr 2010   #1
Exidus

Windows 7 Home Premium
 
 
Kernel-Power: Event ID 41 - Task Category (63) BSOD's

I've been having this problem from some time now. My computer randomly locks up, it's not shutting down or going to blue screen. It just locks up and stays there until I hard reset the entire computer.

My computer specs.

Intel Quad-Core i7-920 L3 Cache 8MB 2.67Hz 2.79Ghz 2793 Mhz.
Nvidia GeForce BFG OC MaXcore GTX 260 896 MB DDR3
6GIG OCZ Triple Channel DDR3
Gigabyte Technology Co, Ltd Untra Durable 3 DDR3 Freq 1366+
2x Terabyte Western Digital HDD
OCZ GameXStream Power Supply 750W
Micrsoft Windows Vista Ultimate x64

When I run SpeedFan 4.40 my CPU core temp for all 7 cores are sitting at about 42-45c without any applications running. While I'm gaming they normally hit about 50-55c. At first I though these crashes may have been caused by the CPU overheating to I was thinking about picking up an Hydro Series H50 CPU Cooler but I really doubt this would resolve the issue. My GPU cloaks at about 50-52c without applications running.. even that's rather high. But again, I don't think overheating is the issue.



I've updated all the hardware in my computer to the latest that was available and BIOS. This problem started happening a few months ago, and today alone I've had 3 lock ups in the last hour.

Any help would be great!
Thanks in advance,


My System SpecsSystem Spec
.

17 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Exidus View Post
I've been having this problem from some time now. My computer randomly locks up, it's not shutting down or going to blue screen. It just locks up and stays there until I hard reset the entire computer.

My computer specs.

Intel Quad-Core i7-920 L3 Cache 8MB 2.67Hz 2.79Ghz 2793 Mhz.
Nvidia GeForce BFG OC MaXcore GTX 260 896 MB DDR3
6GIG OCZ Triple Channel DDR3
Gigabyte Technology Co, Ltd Untra Durable 3 DDR3 Freq 1366+
2x Terabyte Western Digital HDD
OCZ GameXStream Power Supply 750W
Micrsoft Windows Vista Ultimate x64

When I run SpeedFan 4.40 my CPU core temp for all 7 cores are sitting at about 42-45c without any applications running. While I'm gaming they normally hit about 50-55c. At first I though these crashes may have been caused by the CPU overheating to I was thinking about picking up an Hydro Series H50 CPU Cooler but I really doubt this would resolve the issue. My GPU cloaks at about 50-52c without applications running.. even that's rather high. But again, I don't think overheating is the issue.



I've updated all the hardware in my computer to the latest that was available and BIOS. This problem started happening a few months ago, and today alone I've had 3 lock ups in the last hour.

Any help would be great!
Thanks in advance,
First You can generate a dmp file fronm a hung process see here. http://www.sevenforums.com/crash-loc...g-process.html

Let us know if you need help with this

Ken
My System SpecsSystem Spec
17 Apr 2010   #3
Exidus

Windows 7 Home Premium
 
 

Unfortunately when my computer locks up, everything goes with it. The mouse is un-responsive as well as everything else. So populating the Windows Task Manager while in this state is not possible.

Just to make sure, either way I checked it and there are no offending files. Everything is running as it should be without any non-responsive applications. Though I'll wait until the computer locks up again and attempt to populate the WTM and continue with the troubleshooting.
My System SpecsSystem Spec
.


17 Apr 2010   #4
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

As Ken told here above, the dump file helps to determine the cause of your issue. Kernel Power Event #41 tells basically nothing else than that computer was hard reseted (http://www.sevenforums.com/crash-loc...r-id-41-a.html).

Kari
My System SpecsSystem Spec
17 Apr 2010   #5
Exidus

Windows 7 Home Premium
 
 

Yes but step two of the troubleshooting steps requires me to find a non-responsive application once the system locks up.

2) Find the offending application on the "Applications" tab. It's status will most likely be listed as "Not responding".

Without the system locked up, all applications are running as normal. When the system does lock up, unless this process allows me to bypass whatever is causing the system to lock up, the task manager wont populate.
My System SpecsSystem Spec
15 May 2012   #6
asrok

win 7 prem 64
 
 

so whats the answer ??
My System SpecsSystem Spec
15 May 2012   #7
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by asrok View Post
so whats the answer ??
asrok, if you have a problem, you should start a new thread. This thread is quite old and will likely not be helpful to you.

Thanks,

James
My System SpecsSystem Spec
15 May 2012   #8
asrok

win 7 prem 64
 
 

ok sory
My System SpecsSystem Spec
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 Kernel-Power: Event ID 41 - Task Category (63) BSOD's




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