Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Problems

18 Apr 2010   #1

Windows 7 Home Premium
BSOD Problems

Hi Everybody,

I'm hoping somebody can help me with a BSOD problem I've had a couple times now. I have a Sony Vaio Laptop Model: VPCCW17FX. I got it from Best Buy preloaded with Windows 7 Home Premium. I only use it for simple web browsing, instant messaging, email, etc. Twice this month it has unexpectedly shut down while I was using it. At the time of each crash, I was only using Firefox, AIM and Word 2003.

I attached the dmp files from both occurrences. Below is the message I received from the most recent:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004D314E0
BCP2: FFFFF88004E11B90
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
Thank you in advance!

My System SpecsSystem Spec
18 Apr 2010   #2

Windows 7 Home Premium

Also, I forgot to mention that I have already updated the graphics card drivers after the first crash. But I am still having the problem.

My System SpecsSystem Spec
18 Apr 2010   #3

Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)


fffff880`04eabb90 4053            push    rbx


SYMBOL_NAME:  nvlddmkm+5e8b90

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
Uninstall your graphic card drivers download this Guru3D Driver Sweeper clean your left over files and download the latest drivers for your graphic card and install them.
My System SpecsSystem Spec

18 Apr 2010   #4

Win 7 Ultimate 64-bit. SP1.

Quote   Quote: Originally Posted by tynnek View Post
Also, I forgot to mention that I have already updated the graphics card drivers after the first crash. But I am still having the problem.

Re updating drivers - it is recommended that you visit the web site of the manufacturer of the hardware/program to get the latest drivers.
DON'T use Windows Update or the Update driver function of Device Manager.
My System SpecsSystem Spec
18 Apr 2010   #5
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Maybe this link might help Info: nVidia Driver Cleaning Guide - -

Hope this helps,
My System SpecsSystem Spec

 BSOD Problems

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Please Help with BSOD problems
My system keeps crashing and I can't seem to figure out why. Please help! Here is my compressed SF Diagnostic log
BSOD Help and Support
BSOD reboot, still BSOD problems & failure to recognize Ethernet card
After BSOD problems (0x00000050), I took my two month old Dell desktop back to Geek Squad under warranty. Said problem wasn't hardware, but software, and would charge to fix. I took it home and reinstalled Win 7. BSOD (0x0000007b) with a Dell installation CD, but otherwise fine except it keeps...
BSOD Help and Support
Random BSOD Problems, SF BSOD Utility Files Included
Howdy all, new user here looking to isolate a blue screen problem that makes me quite sad as it's becoming rather annoying. A friend a while back (2 years-ish) solved a bsod problem with you guy's help and I thought I would do the same. I read and followed the "Blue Screen of Death (BSOD)...
BSOD Help and Support
Can't start up my computer. (Driver problems, BSOD, other problems)
Hi I hope I'm placing this in the right section, if not, then could someone tell me where to put it and I'll post it again. I've got a Samsung RV510 laptop with Windows 7 HP 64 bit. About 2 weeks ago, I was watching a Youtube video, had Spotify and Facebook open too, and my computer...
BSOD Help and Support
BSOD Problems
Hi all, This is for my sister's laptop, the full DxDiag is included, but here are the basic specs: Windows 7 Home Premium 32 bit (OEM) The laptop is 6 months old, hard drive is 1 month. The problem: My sister was streaming a TV show a couple of days ago and the computer got infected...
BSOD Help and Support
extract problems, random BSOD errors all those problems
hi guys i dunno why i have many problems with win7 since installation and so far btw i wrote many topics before about my installation and eventually i didn't found any solution so i took my pc to computer shop and they solve the problem after that i installed win7 without any problems...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:20.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App