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Windows 7: bluescreen Windows 7

18 Apr 2010   #1

Windows 7 Premium
bluescreen Windows 7

i'm new and italian, so sorry in advance for everything.

i keep having blue screens on my new notebook (system specs in my profile), and it seems they're linked with connecting to the internet and opening the browser.
initially this happened only when connecting WiFi to my university's net and logging in: a couple of seconds and BSOD (everytime, 100%). with the lan cable it worked great.

then the wifi board completely stopped to work (did not find the wifi connections, even if there were a lot in the area), and the only way to find a connection was to uninstall and reinstall the driver everytime.
this trick stopped to work too (anyway it was a useless trick, since when i logged in... BSOD).

in the past two days i experienced BSODs when connected with the lan cable too: i was using youtube on firefox (don't know if this happens with IE9).

memtest found no errors (i run it until a bit more than 100%, maybe i should let it run more?), and bluescreenview seems to identify a problem with ntsokrnl.exe.
i tried everything an average user could: system recovery, reinstalling and updating drivers (including BIOS, that was already at the last version), looking for solutions on forums... i hope you could help me, i prefere to avoid calling the assistance even if the product is new and in warranty.

(in attachment you can find the dump files)

forgot to mention my pc had a problem with "teredo pseudo tunnelling interface": i uninstalled the driver and i wasn't able to reinstall it anymore (not even by a system recovery).
also, i'm using AVG, and my OS is Windows7 premium 64bit.
if you need further info ask me.

reading the forum i'm trying some fixes you suggested to other users and... after uninstalling ZoneAlarm my WiFi board is now able to find connections. i don't know if the BSOD problem is solved too, 'cause it's random. i'll try tomorrow at the university.
now the problem is i don't have a firewall.

THANKS in advance.
Gabriele Cannilla.

My System SpecsSystem Spec
18 Apr 2010   #2

Windows 7 Professional x64

Welcome to SF!

It looks as if ZoneAlarm is causing the issue. From what I can guess, you had ZoneAlarm at one point, then uninstalled it and installed AVG instead.

I suggest removing both AVG and ZoneAlarm using Programs and Features. Then use their removal tools to clean out the rest. AV Uninstallers

Id the BSODs persist, please upload the new files.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\\DUMP\DUMP\041710-56690-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a0b000 PsLoadedModuleList = 0xfffff800`02c48e50
Debug session time: Sat Apr 17 13:40:39.497 2010 (GMT-4)
System Uptime: 1 days 11:23:34.151
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {fffff6fb40001dc0, ffffffffc00000a3, b6fc5884, fffff680003b8008}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+34c4e )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arg1: fffff6fb40001dc0, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc00000a3, error status (normally i/o status code)
Arg3: 00000000b6fc5884, current process (virtual address for lock type 3, or PTE)
Arg4: fffff680003b8008, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:

ERROR_CODE: (NTSTATUS) 0xc00000a3 - {Drive Not Ready}  The drive is not ready for use; its door may be open. Please check drive %hs and make sure that a disk is inserted and that the drive door is closed.

BUGCHECK_STR:  0x7a_c00000a3



PROCESS_NAME:  avgchsva.exe


LAST_CONTROL_TRANSFER:  from fffff80002af00a8 to fffff80002a7b600

fffff880`02590908 fffff800`02af00a8 : 00000000`0000007a fffff6fb`40001dc0 ffffffff`c00000a3 00000000`b6fc5884 : nt!KeBugCheckEx
fffff880`02590910 fffff800`02a6d42b : fffffa80`0902f920 fffff880`02590a80 fffffa80`08bd9c18 fffffa80`08cf46c0 : nt! ?? ::FNODOBFM::`string'+0x34c4e
fffff880`025909f0 fffff800`02a27c8b : fffff680`003b8008 00000000`00000000 ffffffff`ffffffff 00000000`00000000 : nt!MiIssueHardFault+0x28b
fffff880`02590ac0 fffff800`02a796ee : 00000000`00000000 0000000a`01aff87b 00000000`00000001 fffffa80`04055710 : nt! ?? ::FNODOBFM::`string'+0x42d02
fffff880`02590c20 00000000`76ed5e23 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`015ae420 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76ed5e23


nt! ?? ::FNODOBFM::`string'+34c4e
fffff800`02af00a8 cc              int     3


SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+34c4e

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x7a_c00000a3_nt!_??_::FNODOBFM::_string_+34c4e

BUCKET_ID:  X64_0x7a_c00000a3_nt!_??_::FNODOBFM::_string_+34c4e

Followup: MachineOwner

0: kd> lmnt
start             end                 module name
fffff800`00bb3000 fffff800`00bbd000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff800`02a0b000 fffff800`02fe7000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff800`02fe7000 fffff800`03030000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00c43000 fffff880`00c50000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00c50000 fffff880`00c64000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`00c64000 fffff880`00cc2000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00cc2000 fffff880`00d82000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00d82000 fffff880`00dde000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e2e000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`00e2e000 fffff880`00e42000   amdsata  amdsata.sys  Fri Jul 17 14:59:51 2009 (4A60CA27)
fffff880`00e43000 fffff880`00ee7000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ee7000 fffff880`00ef6000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ef6000 fffff880`00f4d000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00f4d000 fffff880`00f56000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00f56000 fffff880`00f60000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`00f60000 fffff880`00f93000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00f93000 fffff880`00fa0000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00fa0000 fffff880`00fb5000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fb5000 fffff880`00fbe000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fbe000 fffff880`00fca000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`00fca000 fffff880`00fdf000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00fdf000 fffff880`00fe6000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fe6000 fffff880`00ff6000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0105a000 fffff880`010bc000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`010bc000 fffff880`010c7000   amdxata  amdxata.sys  Fri Jul 17 14:59:54 2009 (4A60CA2A)
fffff880`010c7000 fffff880`01113000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01113000 fffff880`01127000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01127000 fffff880`01134000   AsDsm    AsDsm.sys    Fri Feb 13 01:14:26 2009 (49950FC2)
fffff880`01134000 fffff880`0113d000   lullaby  lullaby.sys  Wed Jun 17 22:45:32 2009 (4A39AA4C)
fffff880`0113d000 fffff880`0119b000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0119b000 fffff880`011e5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`01213000 fffff880`013b6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`013b6000 fffff880`013d0000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`013d0000 fffff880`013fb000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01460000 fffff880`01468000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01477000 fffff880`014ea000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`014ea000 fffff880`014fb000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`014fb000 fffff880`01505000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01505000 fffff880`015f7000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01600000 fffff880`017fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0188c000 fffff880`01895000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`01895000 fffff880`0189c000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0189c000 fffff880`018aa000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`018ac000 fffff880`018e6000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`018e6000 fffff880`018f8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`018f8000 fffff880`01901000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01901000 fffff880`0193b000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`0193b000 fffff880`01951000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01951000 fffff880`01981000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`01981000 fffff880`01989000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`01989000 fffff880`019d8000   ahcix64s ahcix64s.sys Tue Aug 25 01:32:23 2009 (4A937767)
fffff880`03a00000 fffff880`03a45000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`03a45000 fffff880`03acf000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03afd000 fffff880`03b22000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`03b22000 fffff880`03b32000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`03b32000 fffff880`03b3b000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03b3b000 fffff880`03b44000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03b44000 fffff880`03b4d000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`03b4d000 fffff880`03b58000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`03b58000 fffff880`03b69000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03b69000 fffff880`03b87000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03b87000 fffff880`03b94000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`03b94000 fffff880`03be4000   avgtdia  avgtdia.sys  Wed Mar 03 12:23:33 2010 (4B8E9B15)
fffff880`03c00000 fffff880`03c1e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03c1e000 fffff880`03c2f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03c2f000 fffff880`03c36080   avgmfx64 avgmfx64.sys Wed Feb 17 17:40:14 2010 (4B7C704E)
fffff880`03c5f000 fffff880`03cf0000   vsdatant vsdatant.sys Sun Nov 22 18:37:44 2009 (4B09CB48)
fffff880`03cf0000 fffff880`03cf9000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03cf9000 fffff880`03d1f000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`03d1f000 fffff880`03d35000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03d35000 fffff880`03d44000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03d44000 fffff880`03d5f000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`03d5f000 fffff880`03d73000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`03d73000 fffff880`03dc4000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03dc4000 fffff880`03dd0000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff880`03dd0000 fffff880`03ddb000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`03ddb000 fffff880`03de6000   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
fffff880`03de6000 fffff880`03df5000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`03e50000 fffff880`03e97000   avgldx64 avgldx64.sys Wed Feb 10 22:52:31 2010 (4B737EFF)
fffff880`03e97000 fffff880`03eac000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03eac000 fffff880`03ee0000   atikmpag atikmpag.sys Tue Mar 02 22:07:33 2010 (4B8DD275)
fffff880`03ee0000 fffff880`03fd4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04000000 fffff880`0402f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0402f000 fffff880`0404a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04052000 fffff880`04277000   athrx    athrx.sys    Sat Feb 13 02:51:59 2010 (4B765A1F)
fffff880`04277000 fffff880`04284000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`04284000 fffff880`0428f000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0428f000 fffff880`042e5000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`042e5000 fffff880`042f1000   usbfilter usbfilter.sys Fri Jun 05 04:53:33 2009 (4A28DD0D)
fffff880`042f1000 fffff880`04302000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04302000 fffff880`04326000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04326000 fffff880`04344000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04344000 fffff880`0434c000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff880`0434c000 fffff880`0435b000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0435b000 fffff880`0437c000   ETD      ETD.sys      Thu Jun 11 23:41:55 2009 (4A31CE83)
fffff880`0437c000 fffff880`0438b000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0438b000 fffff880`0438f500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`04390000 fffff880`04398000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff880`04398000 fffff880`043a8000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`043a8000 fffff880`043be000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`043be000 fffff880`043e2000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043e2000 fffff880`043ee000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`043ee000 fffff880`043fd000   VClone   VClone.sys   Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`043fd000 fffff880`043fe480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04800000 fffff880`0481a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0481a000 fffff880`04849000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`04849000 fffff880`0488c000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0488c000 fffff880`0489e000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`048bc000 fffff880`04f2b000   atipmdag atipmdag.sys Tue Mar 02 22:47:08 2010 (4B8DDBBC)
fffff880`04f2b000 fffff880`04f71000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04f71000 fffff880`04fc8000   Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
fffff880`04fc8000 fffff880`04fe9000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05600000 fffff880`05653000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`05663000 fffff880`056bd000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`056bd000 fffff880`056d2000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`056d2000 fffff880`056f4000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`056f4000 fffff880`05702000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`05702000 fffff880`05751000   dump_ahcix64s dump_ahcix64s.sys Tue Aug 25 01:32:23 2009 (4A937767)
fffff880`05751000 fffff880`05764000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05764000 fffff880`05781000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05781000 fffff880`057a4000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`057a4000 fffff880`057c5000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`057c5000 fffff880`057da000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`057da000 fffff880`057f2000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`057f2000 fffff880`057f9000   ASMMAP64 ASMMAP64.sys Sun Feb 04 14:52:56 2007 (45C63998)
fffff880`05e00000 fffff880`05e05200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05e06000 fffff880`05e10000   dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009 (4A5BCABC)
fffff880`05e10000 fffff880`05e11f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05e12000 fffff880`05fc3000   viahduaa viahduaa.sys Tue Mar 02 06:30:18 2010 (4B8CF6CA)
fffff880`05fc3000 fffff880`06000000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`06000000 fffff880`0600c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0600c000 fffff880`0601a000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0601a000 fffff880`0602d000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`0602e000 fffff880`061e5600   snp2uvc  snp2uvc.sys  Wed May 20 04:11:05 2009 (4A13BB19)
fffff880`061e6000 fffff880`061f6d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`061f7000 fffff880`061ffa80   sncduvc  sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2)
fffff880`0741f000 fffff880`074e7000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`074e7000 fffff880`07505000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`07505000 fffff880`0751d000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0751d000 fffff880`0754a000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0754a000 fffff880`07598000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`07598000 fffff880`075bb000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`075bb000 fffff880`075d3000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`07c38000 fffff880`07cde000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`07cde000 fffff880`07ce9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`07ce9000 fffff880`07d16000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`07d16000 fffff880`07d28000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`07d28000 fffff880`07d91000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`07e00000 fffff880`07e08080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`07e09000 fffff880`07e17000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`07e24000 fffff880`07e4e000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`07e4e000 fffff880`07e5b000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff880`07e5c000 fffff880`07ef4000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`07fd1000 fffff880`07fdf000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`07fdf000 fffff880`07ff8000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff960`000f0000 fffff960`003ff000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff960`005c0000 fffff960`005ca000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      unavailable (00000000)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    Thu Jul 30 01:07:22 2009 (4A712A8A)

Unloaded modules:
fffff880`07f60000 fffff880`07fd1000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07fdf000 fffff880`07ff8000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07fd1000 fffff880`07fdf000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07e16000 fffff880`07e24000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07e09000 fffff880`07e16000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07ef4000 fffff880`07efe000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07efe000 fffff880`07f4d000   hiber_ahcix6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07f4d000 fffff880`07f60000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01862000 fffff880`0188c000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07f65000 fffff880`07f6f000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07f6f000 fffff880`07fbe000   hiber_ahcix6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07fbe000 fffff880`07fd1000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07ef4000 fffff880`07f65000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019d8000 fffff880`019e6000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019e6000 fffff880`019f0000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01800000 fffff880`0184f000   dump_ahcix64
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0184f000 fffff880`01862000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
19 Apr 2010   #3

Windows 7 Premium

thanks for the very fast and exaustive reply.
i recently bought this notebook, and i installed both AVG and ZoneAlarm to keep it safe from viruses/malware as i used to do with all my older PCs.
i've uninstalled them yesterday and i've cleaned all up with the program you suggested (i think they worked, and i've also cleaned the registry with CCleaner).
now i've installed Comodo Internet Security, do you reccomend it?

as a little update, uninstalling ZA and AVG doesn't make the WiFi board work great, it just restores the "trick" of uninstalling and reinstalling the driver to be albe to find connections. some result, though.
i'm now going to university, more updates about bluescreens this evening (it's 10:20 am here).
(i'm also going to update the BIOS that asus recently released to fix other problems i have when rebooting, do you reccomend me to do this after solving the bluescreen problem?)

Gabriele Cannilla.
My System SpecsSystem Spec

19 Apr 2010   #4

Windows 7 Professional x64

Uninstall Comodo for the time being. I recommend running without an anti-virus (be careful!), but if you really want one, install Microsoft Security Essentials.

Now where are you getting your driver? Try downloading the latest version from the manufacturer's site.
My System SpecsSystem Spec
19 Apr 2010   #5

Windows 7 Premium

uninstalling ZA and AVG solved the bluescreen problem (THANKS!), and it works fine even with comodo running.
now the only problem is that i always have to reinstall the WiFi driver to find connections (after each shutdown/reboot/ibernation), but it's a minor bug, so i'm very happy to say that you found the solution to the most important part.

now, to the drivers: after installing all those uploaded on the manufacturer's website (a few days after i purchased the PC), i started to get my drivers from "DriverMax", a program that finds the latest driver for every hardware.
i did this because ASUS doesn't update the downloads for my product very often.
if you think this is a bad idea tell me, and i'll quit (i suspect this is not reccomended).

i would like to thank you again.
Gabriele Cannilla.
My System SpecsSystem Spec
19 Apr 2010   #6

Windows 7 Professional x64

I'm glad to see the BSODs have stopped.

I believe the network issue is unrelated. I suspect it is a driver issue, so try whatever drivers you can find. The latest one might not necessarily be the best. Play around with different drivers until you find one that works for you.
My System SpecsSystem Spec
20 Apr 2010   #7

Windows 7 Premium

i think it's unrelated too, i'll try all the drivers i can find.

well... what can i say?
thankyou again for everything! you really helped me.

Gabriele Cannilla.
My System SpecsSystem Spec

 bluescreen Windows 7

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