Bsod problem

hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps

sonnycrys said:

hello again another bsod hit moment ago i will upload the minidupm files in this hope you can help me...all that i could see was win32k.sys maybe thats helps

Sonny

I have a question. These two DMP's show different versions of win 7. See the bolded below. Are they from the same machine, and is so, what changed from the firs to the second?

Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\040610-17921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0284b000 PsLoadedModuleList = 0xfffff800`02a88e50
Debug session time: Tue Apr  6 10:34:13.476 2010 (GMT-4)
System Uptime: 0 days 6:45:21.242
Loading Kernel Symbols

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\042010-19000-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02818000 PsLoadedModuleList = 0xfffff800`02a55e50
Debug session time: Tue Apr 20 14:17:35.610 2010 (GMT-4)
System Uptime: 0 days 7:48:00.375
Loading Kernel Symbols

as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday

sonnycrys said:

as you see the dmps have diferent dates on in on the 6 of april and the other one is from moments ago...
yes is from the same machine . in 14 days i changed a lot installing different programs but the last one was your uninstaller 2010 and i installed this one yesterday

The only thing that will change the version number is a windows update to the core files. I only ask because the two crashes were caused by divergent things and there isnt enough data to say which is correct.

Were the circumstances the same. (running the same apps, etc)?

I did notice that in one of the DMPS, "WoW" (windows on windows--the32 bit emulator in 64bit) was running. Do you crash when you are running a 32 bit app like IE, etc?

Let us know

Ken

can someone give me an advice on my problem?