| Windows 7: BLACK screen of death, very bizzare |
18 Apr 2010
|
#1 | | |
BLACK screen of death, very bizzare Hello all,
I've been having a strange problem with my new PC.
two days ago I got a new PC,
It has-
-HD4850 Radeon
-Intell E6550 Dual core
-Asus P5Kpl/epu
-Artic Power 700w
- Windows 7 Ultimate
-120GB HDD SATA
-500GB HDD SATA
So anyway, my friends and I set the PC up, no problems, install windows 7 and it's working fine,
I take it home and start installing things like MSN, Firefox, Windows Updates, the usual. Until, after a window 7 update it asks me to restart, so I do, it get's past the Asus motherboard BIOS screen than just hangs on a black screen, no mouse cursor, nothing.
I than try entering safe mode, however the option cannot be found what so ever, no matter how many F8s I press etc.
So I get the win 7 disc and it let's me enter safe mode (well Vista CE) however I cannot system restore or anything, so my friend and I wipe the HDD it's installed on, and do a fresh install.
I take the PC home, I'm downloading and installing things again, it's fine, I download the ATI Catalyst Centre, restart and it hangs on the Windows is starting screen, so I turn it off and on again, it tries to 'repair' the system, restart and again I get the black screen AGAIN.
I have no idea what to do, I've tried taking out both bits of ram at diff times to see if it's that, it still hangs, I've tried using one moniter and dual-moniter, it still hangs.
I'm out of ideas,
If any of you can spare the time to help me, I'd be extremely greatful, thanks for your time,
Lui | My System Specs |
| OS Windows 7 CPU Core 2 Duo e8200 Motherboard Asus P5QL PRO Memory Kingston HyperX pc2 8500 Graphics Card Sapphire ATI 4850 Monitor(s) Displays Samsung Syncmaster 943nwx Case Nzxt Hush |
18 Apr 2010
|
#2 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by luii Hello all,
I've been having a strange problem with my new PC.
two days ago I got a new PC,
It has-
-HD4850 Radeon
-Intell E6550 Dual core
-Asus P5Kpl/epu
-Artic Power 700w
- Windows 7 Ultimate
-120GB HDD SATA
-500GB HDD SATA
So anyway, my friends and I set the PC up, no problems, install windows 7 and it's working fine,
I take it home and start installing things like MSN, Firefox, Windows Updates, the usual. Until, after a window 7 update it asks me to restart, so I do, it get's past the Asus motherboard BIOS screen than just hangs on a black screen, no mouse cursor, nothing.
I than try entering safe mode, however the option cannot be found what so ever, no matter how many F8s I press etc.
So I get the win 7 disc and it let's me enter safe mode (well Vista CE) however I cannot system restore or anything, so my friend and I wipe the HDD it's installed on, and do a fresh install.
I take the PC home, I'm downloading and installing things again, it's fine, I download the ATI Catalyst Centre, restart and it hangs on the Windows is starting screen, so I turn it off and on again, it tries to 'repair' the system, restart and again I get the black screen AGAIN.
I have no idea what to do, I've tried taking out both bits of ram at diff times to see if it's that, it still hangs, I've tried using one moniter and dual-moniter, it still hangs.
I'm out of ideas,
If any of you can spare the time to help me, I'd be extremely greatful, thanks for your time,
Lui I suspect the video driver. You have to remove all traces of the current driver (the extras especialy) that need to be removed then get a fresh copy and install it.
Ken | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
18 Apr 2010
|
#3 | | |
luii, did you manage to see the glowing orb animation? the swirling windows or something? I forgot how it looks, I use verbose boot message...
zzz2496
Edit: usually, after ASUS bios, there should be a "resume" page flashed right before it loads Windows... did you see the "resume" page? | My System Specs | | System Manufacturer/Model Number Self Built OS Windows7 Ultimate 64bit CPU Intel Core 2 Quad Q6600 Motherboard Abit IN9-32X-MMAX Memory DDR2 Adata 4GB Graphics Card Nvidia GeForce GTX 285 1024 and Nvidia GeForce 8800GT 512 Sound Card Asus Xonar HDAV 1.3 Monitor(s) Displays Dell 2407WFP and BenQ 2400v and Philips 150v3 Screen Resolution 3840x1200 and 1024x768 Keyboard MicrosoftNaturalKeyboard 4000/Apple Alu keyboard/Dinovo mini Mouse Logitech G5/MarbleMouseTrackball/PerformanceMX/SpacePilotPRO PSU Corsair TX 850W Case Cooler Master HAF932 Cooling Arctic Cooling Freezer Extreme and plenty of fans... Hard Drives 2 WDC 1TB
1 WDC 1.5TB
1 WDC 640GB
1 WDC 320GB
1 Seagate 200GB Internet Speed 1.5Mbps down/384Kbps up Other Info APC SURT 1000XL
Logitech Z-560
Wiimote
Mikrotik Router
Linksys (now Cisco) SD2008 8 port Gigabit switch
Linksys WRT54G (acting as AP)
Apple wireless Aluminium keyboard
Apple Magic Mouse
Xbox360 wired controller |
19 Apr 2010
|
#4 | | |
hmm thanks for your feedback, but everytime i install an antivirus software, the computer would not boot, and doesnt even reach the glowing animation | My System Specs | | OS Windows 7 CPU Core 2 Duo e8200 Motherboard Asus P5QL PRO Memory Kingston HyperX pc2 8500 Graphics Card Sapphire ATI 4850 Monitor(s) Displays Samsung Syncmaster 943nwx Case Nzxt Hush |
19 Apr 2010
|
#5 | | |
Your problem is similar to one I was having - see my thread posted about four hours ago and see if it helps to fix your computer. | My System Specs | | System Manufacturer/Model Number YoYoTech Warbird i650W OS windows 7 64 bit CPU i5 650 Motherboard Asus P7P55D LE Memory 2 x 2 GB G.Skill F3-12800CL9D-4GBNQ Graphics Card Radeon 5750 Sound Card OnBoard Monitor(s) Displays Benq PSU Recom500W 80plus Cooling Arctic Cooling Freezer 7 Pro Rev 2 Hard Drives Samsung 500 GB |
20 Apr 2010
|
#6 | | |
Hey ColWar, thanks for the help, I took a look at your thread, it does sound similiar indeed. I went to the ASUS website and downloaded all the latest updates for everything except the BIOS (not sure I want to mess with that just yet), I also installed windows on a different harddrive, just incase it's that.
We'll soon find out, thanks everyone, may be back! Let's hope not
Luii | My System Specs | | OS Windows 7 CPU Core 2 Duo e8200 Motherboard Asus P5QL PRO Memory Kingston HyperX pc2 8500 Graphics Card Sapphire ATI 4850 Monitor(s) Displays Samsung Syncmaster 943nwx Case Nzxt Hush |
21 Apr 2010
|
#7 | | |
Okay, it's been 3 days on this build and it hasn't died, I would consider myself 80% chance of fixed.
Whether it be because I switched out the HDD or because I updated all the motherboard stuff, I don't know, but either way I hope people come across this thread who also have the same problem and try some stuff in here.
Thanks to everyone for helping, you guys do a great job.
Luii | My System Specs | | OS Windows 7 CPU Core 2 Duo e8200 Motherboard Asus P5QL PRO Memory Kingston HyperX pc2 8500 Graphics Card Sapphire ATI 4850 Monitor(s) Displays Samsung Syncmaster 943nwx Case Nzxt Hush BLACK screen of death, very bizzare problems? All times are GMT -5. The time now is 06:54 PM. | |