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Windows 7: Error Copying Large file


18 Apr 2010   #1

Windows 7 Home Premium
 
 
Error Copying Large file

Hello, i hope i could a help for this problem.
I just bought a new laptop last week, Acer aspire 4740, intel core i3 processor with a Windows 7 home premium software installed.

The problem i am facing is every time i will be copying large file from my external hard drive to the laptop it crashes and gives me a blue screen saying that the laptop shut down, it shows a countdown on the bottom and in less that a minute my laptop is off.

It is really annoying and it is been happening everytime i do copy paste.

Someone told me it is Mcaffee antivirus problem, i uninstalled and put norton antivirus and still same problem.

Anyone can help me in this issue??

Thanks
Elie


My System SpecsSystem Spec
.

18 Apr 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ElieM View Post
Hello, i hope i could a help for this problem.
I just bought a new laptop last week, Acer aspire 4740, intel core i3 processor with a Windows 7 home premium software installed.

The problem i am facing is every time i will be copying large file from my external hard drive to the laptop it crashes and gives me a blue screen saying that the laptop shut down, it shows a countdown on the bottom and in less that a minute my laptop is off.

It is really annoying and it is been happening everytime i do copy paste.

Someone told me it is Mcaffee antivirus problem, i uninstalled and put norton antivirus and still same problem.

Anyone can help me in this issue??

Thanks
Elie
Hi Elie


We need a ton more info.. How big is the file. How are you copying it (drag and drop, a 3rd party app, etc), what is the exact error message.

Plus we need that files that is created called the DMP file. Use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

Let us know if you need help


Ken
My System SpecsSystem Spec
Reply

 Error Copying Large file




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