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19 Apr 2010
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#1 | | Windows 7 64 ultimate ( to be installed) |
Kernel-power Hi all
yesterday I had to go out, to od a few things and left my computer on. Firefox was running and java clinet for IRC on one of the web sites.
When I came back I foudn out that my computer has shut restarted itself adnin the event viewer there was following message... "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Can anyone shed some light on what coudl have caused it. I have checked everything and could not find any visible errors in hard drive operations or video card or power supply.
thanks | My System Specs |
| OS Windows 7 64 ultimate ( to be installed) CPU Q6600 Motherboard MSI P36NEO Memory 4 GB 5-5-5-12 Graphics Card GeForce 8800GTS 512MB overclocled Sound Card 5.1 surround sound Realtek Monitor(s) Displays BenQ 24" Keyboard Microsoft wireless 3000 Mouse wireless optical 2.0A PSU CoolerMaster 1KW Case CoolerMaster Cosmos 1000 Cooling 3 exaust, 1 inlet fan 120mm and 120mm ThermalTake Bigtyphoon Hard Drives 500GB SATA II XP
500GB SATA II Vista ultimate 64
500GB SATA II Windows 7 Ultimate 64
1 TB external drive Western Digital |
19 Apr 2010
|
#2 | | |
Possible there was a lost of power or there was an critical error, like BSOD. hard to say. | My System Specs | | System Manufacturer/Model Number Alienware Aurora ALX R4 OS Windows 7 x64 (SP1) CPU Intel Core i7-3930K (3.2GHz, Turbo 4GHz) Motherboard Alienware Aurora-R4 x79 Memory 4x Samsung 4GB PC3-12800 DDR3 (16GB 1600MHz) Graphics Card Nvidia Geforce GTX 690 (Stock) Sound Card RealTek Integrated Audio Monitor(s) Displays Dell UltraSharp U3011 Screen Resolution 2560x1600 Other Info Dell Inspiron Mini 10v (Intel Atom N270 1.6 GHz; 1GB; Windows 7 Ultimate) |
19 Apr 2010
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#3 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
1) Can you post a screenshot of the event viewer screen that shows the event id and the event source? That'll help debug.
2) Your computer is set to automatically restart after a crash. This prevents the user from seeing the error codes present in the blue screen. You can disable this in system settings. See this to learn how.
3) If a dump file is created by windows for the crash, it can be analyzed and helps debug. In the same window as in 2) above, in the Write debugging information list, click Small memory dump (64k) (if not already done). If you had already done this, then locate the folder called Minidump in C:\windows, zip it and upload it. | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
19 Apr 2010
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#4 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
| My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
19 Apr 2010
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#5 | | Windows 7 64 ultimate ( to be installed) |

Quote: Originally Posted by Bill2 1) Can you post a screenshot of the event viewer screen that shows the event id and the event source? That'll help debug. Here are the details - System - Provider
[ Name] Microsoft-Windows-DNS-Client
[ Guid] {1C95126E-7EEA-49A9-A3FE-A378B03DDB4D} EventID 1014 Version 0 Level 3 Task 0 Opcode 0 Keywords 0x4000000000000000 - TimeCreated
[ SystemTime] 2010-04-18T07:57:48.036132800Z EventRecordID 26194 Correlation - Execution
[ ProcessID] 1156
[ ThreadID] 3380 Channel System Computer xxxxxx-PC - Security
[ UserID] S-1-5-20 - EventData QueryName inferno.demonoid.com AddressLength 16 Address 02000035C0A801010000000000000000 
Quote: Originally Posted by Bill2 1)2) Your computer is set to automatically restart after a crash. This prevents the user from seeing the error codes present in the blue screen. You can disable this in system settings. See this to learn how.
3) If a dump file is created by windows for the crash, it can be analyzed and helps debug. In the same window as in 2) above, in the Write debugging information list, click Small memory dump (64k) (if not already done). If you had already done this, then locate the folder called Minidump in C:\windows, zip it and upload it. No blue screen....(at least I don't' think so, no dump file created) first thing I checked, I know how to analyze them. | My System Specs | | OS Windows 7 64 ultimate ( to be installed) CPU Q6600 Motherboard MSI P36NEO Memory 4 GB 5-5-5-12 Graphics Card GeForce 8800GTS 512MB overclocled Sound Card 5.1 surround sound Realtek Monitor(s) Displays BenQ 24" Keyboard Microsoft wireless 3000 Mouse wireless optical 2.0A PSU CoolerMaster 1KW Case CoolerMaster Cosmos 1000 Cooling 3 exaust, 1 inlet fan 120mm and 120mm ThermalTake Bigtyphoon Hard Drives 500GB SATA II XP
500GB SATA II Vista ultimate 64
500GB SATA II Windows 7 Ultimate 64
1 TB external drive Western Digital |
19 Apr 2010
|
#6 | | Windows 7 64 ultimate ( to be installed) |

Quote: Originally Posted by Kari Thanks | My System Specs | | OS Windows 7 64 ultimate ( to be installed) CPU Q6600 Motherboard MSI P36NEO Memory 4 GB 5-5-5-12 Graphics Card GeForce 8800GTS 512MB overclocled Sound Card 5.1 surround sound Realtek Monitor(s) Displays BenQ 24" Keyboard Microsoft wireless 3000 Mouse wireless optical 2.0A PSU CoolerMaster 1KW Case CoolerMaster Cosmos 1000 Cooling 3 exaust, 1 inlet fan 120mm and 120mm ThermalTake Bigtyphoon Hard Drives 500GB SATA II XP
500GB SATA II Vista ultimate 64
500GB SATA II Windows 7 Ultimate 64
1 TB external drive Western Digital |
19 Apr 2010
|
#7 | | Windows 7 64 ultimate ( to be installed) |
here is another kernel-power log - System - Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated
[ SystemTime] 2010-04-18T09:56:58.140625000Z EventRecordID 26199 Correlation - Execution
[ ProcessID] 4
[ ThreadID] 8 Channel System Computer xxxxxxx-PC - Security
[ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0 | My System Specs | | OS Windows 7 64 ultimate ( to be installed) CPU Q6600 Motherboard MSI P36NEO Memory 4 GB 5-5-5-12 Graphics Card GeForce 8800GTS 512MB overclocled Sound Card 5.1 surround sound Realtek Monitor(s) Displays BenQ 24" Keyboard Microsoft wireless 3000 Mouse wireless optical 2.0A PSU CoolerMaster 1KW Case CoolerMaster Cosmos 1000 Cooling 3 exaust, 1 inlet fan 120mm and 120mm ThermalTake Bigtyphoon Hard Drives 500GB SATA II XP
500GB SATA II Vista ultimate 64
500GB SATA II Windows 7 Ultimate 64
1 TB external drive Western Digital |
19 Apr 2010
|
#8 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
acdc,
Your eventlog shows event id 1014 and event source DNS client. Its probably arisen from pages viewed in your web browser that have ads linking to unresponsive servers, or a bad return from the DNS server. Also, the log names inferno.demonoid.com which is presumably linked to the demonoid website.
Normally, one would have expected a temporary loss of connectivity or IE not responding. But your computer actually restarted. My guess is the bad response from the servers/ DNS servers , perhaps coupled with the browser not responding caused a cpu usage spike and your computer restarted to protect the cpu from damage.
What can you do? Maybe avoid demonoid for a couple of days, try a different web browser. | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
19 Apr 2010
|
#9 | | Windows 7 64 ultimate ( to be installed) |

Quote: Originally Posted by Bill2 acdc,
Your eventlog shows event id 1014 and event source DNS client. Its probably arisen from pages viewed in your web browser that have ads linking to unresponsive servers, or a bad return from the DNS server. Also, the log names inferno.demonoid.com which is presumably linked to the demonoid website.
Normally, one would have expected a temporary loss of connectivity or IE not responding. But your computer actually restarted. My guess is the bad response from the servers/ DNS servers , perhaps coupled with the browser not responding caused a cpu usage spike and your computer restarted to protect the cpu from damage.
What can you do? Maybe avoid demonoid for a couple of days, try a different web browser. Thank you...
I can understand what you're saying, but I am using FF... My ADSL modem started locking up recently requiring power off/on to get it going.
I will skip demon web site. Was looking for audio book of Orvel's "1984".
But what about second one? | My System Specs | | OS Windows 7 64 ultimate ( to be installed) CPU Q6600 Motherboard MSI P36NEO Memory 4 GB 5-5-5-12 Graphics Card GeForce 8800GTS 512MB overclocled Sound Card 5.1 surround sound Realtek Monitor(s) Displays BenQ 24" Keyboard Microsoft wireless 3000 Mouse wireless optical 2.0A PSU CoolerMaster 1KW Case CoolerMaster Cosmos 1000 Cooling 3 exaust, 1 inlet fan 120mm and 120mm ThermalTake Bigtyphoon Hard Drives 500GB SATA II XP
500GB SATA II Vista ultimate 64
500GB SATA II Windows 7 Ultimate 64
1 TB external drive Western Digital |
19 Apr 2010
|
#10 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
The second log is not really useful for debugging your shutdown. If you read the post, Kari linked, you'll know that kernel error 41 is simply a statement that the computer crashed, it is not the cause of the crash. It is the event just before 41 that is relevant. | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 All times are GMT -5. The time now is 07:50 AM. | |