BOSD Help

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  1. Posts : 47
    Windows 7 64bit
       #1

    BOSD Help


    Hi All,

    I keep getting a BSOD and cant work out why. If anyone can point me in the right direction I would appreciate it.


    Many Thanks
    James

    -------------------------------------------
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042010-22042-01.dmp
    C:\Users\J\AppData\Local\Temp\WER-28173-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jsparry said:
    Hi All,

    I keep getting a BSOD and cant work out why. If anyone can point me in the right direction I would appreciate it.


    Many Thanks
    James

    -------------------------------------------
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042010-22042-01.dmp
    C:\Users\J\AppData\Local\Temp\WER-28173-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    James

    These DMPS dont give a lot of information. They do however point towards a system file.

    Because of that I would suggest you run a system file check
    type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

    Let us know the results

    Ken
      My Computer


  3. Posts : 47
    Windows 7 64bit
    Thread Starter
       #3

    Many Thanks for your quick reply!!!

    Run the command Results are shown below.

    ----------------------------------
    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>
      My Computer


  4. Posts : 47
    Windows 7 64bit
    Thread Starter
       #4

    Hi all,

    Still geting constant blue screens. Any one have any ideas what i can do to try and work out what problem is.

    Tried a format and clean install.
    Updated all drivers

    Any help would be great....
      My Computer


  5. Posts : 47
    Windows 7 64bit
    Thread Starter
       #5

    Please Can any one help.

    I'm at the last resort of about to randomly repace parts of my pc.

    Recent Dumpfile attached.
      My Computer


  6. Posts : 47
    Windows 7 64bit
    Thread Starter
       #6

    I think it could be the hard disk.

    As it just had problems booting windows 7 due to Boot sectors.

    But its starting now after a restart.

    ----
    Have done a Gfx card stress test for 20 min was fine. (FurMarks)
    Got to 90deg and then leveled out with no visible issues.

    All Windows Mem tests are fine

    Running Prime95 for CPU test atm. Been going a while and nothing yet.

    Which leaves me with MOBO and HDD.

    HDD is older than the Mobo hence y i think its that.

    Would HDD be consistant with the Errors im getting?

    I'm sorry to be a pain and demanding but im desperate

    Thanks
    James
      My Computer


  7. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #7

    Hi James,

    Your latest bsod appears to be caused by your sound driver.

    Suggest you update/ change driver.
      My Computer


  8. Posts : 47
    Windows 7 64bit
    Thread Starter
       #8

    Thanks bill2.

    Any idea which one I have 2 installed.

    One is onboard and the other is a creative xfi card

    thanks
    James
      My Computer


  9. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #9

    My guess would be its the onboard sound.
      My Computer


  10. Posts : 47
    Windows 7 64bit
    Thread Starter
       #10

    Idisabled the onboard in the Bios.
    Restarted but then got a BSOD after about 5 minutes.


    So i have just removed (Physicaly) the XFi card and re enabled the Onboard.


    Any chance you can check the attached dump file to see if it is still same Sound card as before.

    --
    Also How do you work out what the problem is from the Dump file.
    That way i wont have to bother you in future
      My Computer


 
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