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Windows 7: BSOD errors... new computer, frustrating.

21 Apr 2010   #1

Windows 7
 
 
BSOD errors... new computer, frustrating.

Hello,

So I built a new computer about 5 months ago and from the start I've been having BSOD's but lately they've been getting worse.

It's always when I play a video game (like wow) or watch a movie. I also get a lot of freezing and black screens, when i get a black screen it's for 3-5 seconds (I can still hear sound), then everything comes back and I get a message saying that windows has recovered from a bad graphics driver.

All these seem to point to a graphics driver error, but I don't really know. I'm including a zip of the minidmp files.

Really hope someone can help me figure this out.

My System SpecsSystem Spec
.

21 Apr 2010   #2

Windows 7 Professional 32bit
 
 
BSOD during games

I have the same problem, except the black screens. I have BSOD everytime, when I play newer games like COD 5-6 or Assassins Creed 2. But sometimes it happens too, when I'm just browsing. My computer is also new, a friend of mine built it for me. I tried to uninstall the video driver completely, than install the latest driver - not works. Uninstall the latest driver and install an old one - not works. What comes with the vga card is not compatible with windows 7. Donno what to do, i just can't explain how annoying this problem is. Sorry for my english, i'm from Hungary. Please help! Thank you!

I attached the minidump folder. I saw by another people minidump is a .dmp file, but I have much more. So here it is the whole folder...
My System SpecsSystem Spec
21 Apr 2010   #3

 

It definitely sounds like you do have a problem with your graphics drivers or graphics card.
Do you have a separate graphics card or are you using the onboard graphics on the motherboard?
If its a PCI or AGP card, it may be worth your while un-installing the drivers completely, take the card out and put it back in, then re-install the newest available drivers supported by your Operating system.

However, if its onboard graphics then your only option is to un-install and re-install the drivers.

MAKE SURE YOU HAVE THE RIGHT DRIVERS INSTALLED.
My System SpecsSystem Spec
.


21 Apr 2010   #4

Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
 
 

Code:
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960001261d4 to fffff800030028ed

STACK_TEXT:  
fffff880`07dfdba0 fffff960`001261d4 : fffff900`00000000 00000000`00000000 00000001`00000002 00000000`00000000 : nt!ExAllocatePoolWithTag+0x51d
fffff880`07dfdc90 fffff960`0012616f : fffff900`c1e9b780 00000000`00000002 fffff900`c00bf010 00000001`00000001 : win32k!AllocThreadBufferWithTag+0x24
fffff880`07dfdcc0 fffff960`000fb0d5 : 00000000`00000000 fffff880`07dfe2b0 00000000`00000000 00000000`00000000 : win32k!AllocFreeTmpBuffer+0x27
fffff880`07dfdcf0 fffff960`000d2882 : fffff900`41800000 00000000`00000000 fffff900`00000021 fffff880`07dfe2b0 : win32k!ESTROBJ::vInit+0x105
fffff880`07dfdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!GreExtTextOutWLocked+0xb12


FOLLOWUP_IP: 
win32k!AllocThreadBufferWithTag+24
fffff960`001261d4 eb03            jmp     win32k!AllocThreadBufferWithTag+0x29 (fffff960`001261d9)

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32k!AllocThreadBufferWithTag+24

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

STACK_COMMAND:  .cxr 0xfffff88007dfd1c0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!AllocThreadBufferWithTag+24

BUCKET_ID:  X64_0x3B_win32k!AllocThreadBufferWithTag+24

Followup: MachineOwner
---------
Uninstall Firefox and try using another browser like IE or Opera.

Code:
STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+10d230
fffff880`0ff6f230 803d39d3b60000  cmp     byte ptr [nvlddmkm+0xc7a570 (fffff880`10adc570)],0

SYMBOL_NAME:  nvlddmkm+10d230

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b07613e

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
Uninstall your graphic card drivers use Guru3D Driver Sweeper to clean left over files and download the latest drivers again.

Code:
STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d
fffff880`03d91b3d f0834018ff      lock add dword ptr [rax+18h],0FFFFFFFFh

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

BUCKET_ID:  X64_0x1E_0_dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d

Followup: MachineOwner
---------
Download the latest DirectX to make sure its up to date.
My System SpecsSystem Spec
21 Apr 2010   #5

Windows 7 Professional 32bit
 
 

I have PCI vga card, i've already tried taking it out and putting back. When I uninstalled the driver, I used driver sweeper. I tried the driver according to windows 7 beta, tried the oldest and the latest driver from ati's website. That's all what I can do... I'm thinking of selling this piece of sh*t and by a new one. If it doesn't work anyway... I'm gonna blow up I think.
My System SpecsSystem Spec
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 BSOD errors... new computer, frustrating.





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