Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Full Screen Videos cause computer to crash

21 Apr 2010   #1

Windows 7
Full Screen Videos cause computer to crash

So I've had this computer since September and have not been having any issues until I updated to Windows 7 from Vista. Everything works fine and dandy until I decide to watch a video in full screen mode. It is the worst when watching online videos. Once the computer crashes the screen goes blank and all sound cuts out. The only way to restore the computer is to force it off. For online videos this happens in a few minutes or sometimes a few seconds and for downloaded videos this happens after a little longer, usually around thirty minutes. I have uninstalled and reinstalled all of the graphics and sound drivers and have run hard ware diagnostics on everything repeatedly. Any ideas? Also I do play very taxing games on this computer but I have never had any such issue.

My System SpecsSystem Spec
21 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X

If it's happening in different players, i.e. online and off then it's something system wide. I suggest a clean install. Click the INSTALL link in my sig.
My System SpecsSystem Spec
21 Apr 2010   #3

WIN7 Ultimate 64bit

In search progs/files
type dxdiag
and tell us if direct x features are all working (ie "Enabled") on the 'display' report page plus look at both the sound pages in the white box should say no problems found
My System SpecsSystem Spec

26 Mar 2011   #4

Windows 7 Home Premium 64 bit

Hey, I have the same problem here, ive tried setting it back to factory settings thus reinstalling windows. All the directx features are working with no reported problem there.
I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas? When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen.
My System SpecsSystem Spec
26 Mar 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit

Please upload a report as it contains other data that can help with your problem

@qwerty5, please start your own thread so it can receive its own individual attention.
My System SpecsSystem Spec

 Full Screen Videos cause computer to crash

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Black screen when watching videos full screen and exiting games
I've tried updating the drivers, making sure nothing was overclocked, ram memtest and furmark. memtest found no errors, same with chkdsk and it didn't crash in furmark my average temp of gpu is 31 degrees Celsius. It plays sound for a few seconds afterward but then becomes unresponsive to the...
General Discussion
Computer crashes randomly; full-screen games, full screen movies
Hi all, Been having a few computer troubles, last couple of days. Up until now, I have never had a computer crash since building my machine. Occasionally I've had to force-quit a program, but never random crashes. I've had 6 in the last day or so, though. And none of them have happened with a...
BSOD Help and Support
HD videos not supported when full screen
My monitor doesn't seem to support 720p or 1080p HD videos on youtube when full screen. I have an HP 2009m monitor and it seems pretty new. Do you think this is a monitor driver issue or graphics card, or maybe something else?
Graphic Cards
Full screen videos crashing to black screen and buzzing
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or...
BSOD Help and Support
Full screen videos and games lagging
I'm having a serious problem when trying to watch videos in full scream. When in full screen, the videos get slow, lagging in various scenes, sometimes with cuts in the audio too. My config is Sempron 2600+, 1.5gb ram and Geforce 5500 256MB 128 bits. Display 22", 1680x1050 resolution. I'm using...
Performance & Maintenance
Computer Crash When Watching Full Screen Video through HDMI output
Hi, I've got a HP Pavilion dv6 with an AMD PhenomII N930 Quad Core Processor & ATI Mobility Radeon HD 5650 graphics card. When I connect the computer to my Samsung LED TV (UN40B7000WFXZA LED) with an HDMI cable , everything works great until I play a video in full screen. As soon as I do,...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:35.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App