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Windows 7: BSOD Help!


22 Apr 2010   #1

Windows 7
 
 
BSOD Help!

My computer randomly restarted and I got a message when it rebooted, teloling me I got a BSOD. I have no clue what caused it but I have attached the minidump file.

Can someone please have a look at the minidump and let me know please.

Thanks in advance


My System SpecsSystem Spec
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22 Apr 2010   #2

win7 ultimate / virtual box
 
 

debugger mentions Skype in the crash , is that up to date ?

Also go to the Acer website click notebook then aspire then your model and select your operating system and download and update all your drivers then monitor for a crash ?

what antivirus and or third party firewall are you using ?
My System SpecsSystem Spec
22 Apr 2010   #3

Windows 7
 
 

I use Mcafee Total Security 2010
My System SpecsSystem Spec
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23 Apr 2010   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by Pandy90 View Post
I use Mcafee Total Security 2010
update all of your drivers then monitor for a crash , please zip and upload the .dmp file here if the driver updates haven't fixed it ?

It is likely Mcafee is the cause here by being a bit overzealous in it's protection but you should try drivers and updates first
My System SpecsSystem Spec
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 BSOD Help!




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