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Windows 7: BSOD on brand new build BCCode 50. Windows 7 hm prem

23 Apr 2010   #21

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RAWhitelock View Post
Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken


My System SpecsSystem Spec
.

23 Apr 2010   #22

Windows 7 64bit
 
 

[QUOTE=RAWhitelock;700752]
Quote   Quote: Originally Posted by sygnus21 View Post
Quote   Quote: Originally Posted by RAWhitelock View Post
I'm getting frustrated here. What could be the issue? This machine is only 6 days old!
Also what video card do you have.
The Gigabyte motherboard has an integrated ATI graphics card here is the info on my mobo.
GA-890GPA-UD3H (rev. 1.0) - GIGABYTE - Product - Motherboard - Overview
My System SpecsSystem Spec
23 Apr 2010   #23

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by RAWhitelock View Post
Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken
Okay, Ken. I will try that. Do I even need the D link driver? Doesn't Windows 7 have a built in wifi driver? Thanks

Rusell
My System SpecsSystem Spec
.


23 Apr 2010   #24

Windows 8.1 Pro
 
 

If your having a problem with the item zigzag identified, I think that says that Windows probably didn't install the driver, or the driver got corrupted. If possible find the driver for the D-Link and install, or as zigzag said re-install.

Let us know how it goes.

@ zigzag, thanks for the help with the minidumps. I'm lost there
My System SpecsSystem Spec
23 Apr 2010   #25

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RAWhitelock View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by RAWhitelock View Post
Okay. So far I have:

-Replaced the Ram
-Uninstalled Norton AV

Niether has solved the problem. After I uninstalled Norton, I was prompted to restart, when I did I got the BSOD. I have attached the minidmp file. Blast you, BSOD. Blast.

I'm getting frustrated here. What could be the issue? This machine is only 6 days old!

THIS close to buying a Mac,

Russell.

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

let us know if you need help

Ken
Okay, Ken. I will try that. Do I even need the D link driver? Doesn't Windows 7 have a built in wifi driver? Thanks

Rusell
Win 7 may install the correct driver for you (isnt that a USB wifi card?), but it may not be the most current one. Also the win 7 driver might not have the same range boost as the D-link. Dont know but that is what hosed the computer

Ken
My System SpecsSystem Spec
23 Apr 2010   #26

Windows 7 64bit
 
 

[QUOTE=zigzag3143;700776][QUOTE=RAWhitelock;700769]
Quote   Quote: Originally Posted by zigzag3143 View Post




Win 7 may install the correct driver for you (isnt that a USB wifi card?), but it may not be the most current one. Also the win 7 driver might not have the same range boost as the D-link. Dont know but that is what hosed the computer

Ken
Yeah it's a USB wifi adapter. Should I uninstall the driver and then reload it from the disk that came with it? Or would it be better to load it from d-link's site?

Russell
My System SpecsSystem Spec
23 Apr 2010   #27

Win 8 Release candidate 8400
 
 

[QUOTE=RAWhitelock;700813][QUOTE=zigzag3143;700776]
Quote   Quote: Originally Posted by RAWhitelock View Post

Yeah it's a USB wifi adapter. Should I uninstall the driver and then reload it from the disk that came with it? Or would it be better to load it from d-link's site?

Russell
D-Links Site will be newer.

Ken
My System SpecsSystem Spec
24 Apr 2010   #28

Windows 7 64bit
 
 

[QUOTE=zigzag3143;700814][QUOTE=RAWhitelock;700813]
Quote   Quote: Originally Posted by zigzag3143 View Post

D-Links Site will be newer.

Ken
I updated the driver. I also updated the windows 7 wifi miniport adapter. The machine still goes to BSOD when I restart. It should be noted that I was able to successfully restart the computer without getting the BSOD when I uninstalled my d-link adapter and its driver. Attached are the dmp files.

Russell
My System SpecsSystem Spec
24 Apr 2010   #29

Windows 7 64bit
 
 
One more dmp file

Let me know what you think!

Russ
My System SpecsSystem Spec
24 Apr 2010   #30

Windows 7 64bit
 
 

Ken.
I'm pretty sure the issue is rooted in the wifi adaptor. I booted the machine with the adapter removed, and when I connected the adapter the machine immediately went BSOD.

For whatever reason I've had problems with this machine and getting a wifi adaptor that works with it. I originally bought a net gear PCI adapter and I couldn't successfully install the driver. Same thing with a USB adapter from linksys. I finally found this D-link adaptor that was able to load the software AND accept the device. Could it be an issue with the motherboard?

Attached is the dmp file from the BSOD that happened precisely when I connected the USB adapter.

Russ
My System SpecsSystem Spec
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 BSOD on brand new build BCCode 50. Windows 7 hm prem




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