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Windows 7: windows 7 has crashed a lot lately. Mem dump enclosed.


24 Apr 2010   #1

Windows 7 -x6
 
 
windows 7 has crashed a lot lately. Mem dump enclosed.

since my update to windows 7 i have been getting quiet a bit of blue screens. No idea why, i actually used it as an excuse to build a new computer. all new parts except my optical drives, and 4 gigs of memory.
I continue to get BSODs so i did a memtest on each stick of memory i have, one of them reported errors, i removed it and was hopeful my bsod's would stop... but nope.... 4 crashes just today... here are the dump logs, can someone please help me, i am done with this thing crashing, and i do suspect its just my luck that 2 separate computers crashed, i honestly dont believe its windows 7.

i was about to upload the file, and it crashed again, luckily chrome restored everything, including my unpublished text (this message)

dumpfiles.rar


My System SpecsSystem Spec
.

24 Apr 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by TheTeZ View Post
since my update to windows 7 i have been getting quiet a bit of blue screens. No idea why, i actually used it as an excuse to build a new computer. all new parts except my optical drives, and 4 gigs of memory.
I continue to get BSODs so i did a memtest on each stick of memory i have, one of them reported errors, i removed it and was hopeful my bsod's would stop... but nope.... 4 crashes just today... here are the dump logs, can someone please help me, i am done with this thing crashing, and i do suspect its just my luck that 2 separate computers crashed, i honestly dont believe its windows 7.

i was about to upload the file, and it crashed again, luckily chrome restored everything, including my unpublished text (this message)

dumpfiles.rar
Two of these were caused by hardware_disk. I would run a chkdsk follow the below instructions.

CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).
Copy/paste the results into your next post.

Let us know if you need help

Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\New folder (3)\042410-91088-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c0f000 PsLoadedModuleList = 0xfffff800`02e4ce50
Debug session time: Sat Apr 24 00:01:37.196 2010 (GMT-4)
System Uptime: 0 days 2:50:11.880
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007418b30, fffffa8007418e10, fffff80002f8b540}

Probably caused by : hardware_disk

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8007418b30, Terminating object
Arg3: fffffa8007418e10, Process image file name
Arg4: fffff80002f8b540, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8007418b30

IMAGE_NAME:  hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  fffff88004b96b78 -- (.exr 0xfffff88004b96b78)
ExceptionAddress: 0000000077475ac5
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000007fefd3f16e4
   Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefd3f16e4, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000007fefd3f16e4

EXCEPTION_PARAMETER3:  00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR:  0xc0000006_c000000e

FAULTING_IP: 
+23a
00000000`77475ac5 ??              ???

BUGCHECK_STR:  0xF4_IOERR_C000000E

FOLLOWUP_IP: 
+5ff8952f0197db50
000007fe`fd3f16e4 ??              ???

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND:  kb

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------
My System SpecsSystem Spec
24 Apr 2010   #3

Windows 7 Professional x64
 
 

It looks as if your hard drive or hard drive controller is causing the issue. Try updating your hard drive controller drivers, and run a test with one of these programs: HD Diagnostic

In the future, please zip up the files and upload them to this site using the paperclip icon in the editing bar. MediaFire is a real pain.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\042410-91088-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c0f000 PsLoadedModuleList = 0xfffff800`02e4ce50
Debug session time: Sat Apr 24 00:01:37.196 2010 (GMT-4)
System Uptime: 0 days 2:50:11.880
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007418b30, fffffa8007418e10, fffff80002f8b540}

Probably caused by : hardware_disk

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8007418b30, Terminating object
Arg3: fffffa8007418e10, Process image file name
Arg4: fffff80002f8b540, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa8007418b30

IMAGE_NAME:  hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  fffff88004b96b78 -- (.exr 0xfffff88004b96b78)
ExceptionAddress: 0000000077475ac5
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 0000000000000000
   Parameter[1]: 000007fefd3f16e4
   Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefd3f16e4, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000007fefd3f16e4

EXCEPTION_PARAMETER3:  00000000c000000e

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR:  0xc0000006_c000000e

FAULTING_IP: 
+23a
00000000`77475ac5 ??              ???

BUGCHECK_STR:  0xF4_IOERR_C000000E

FOLLOWUP_IP: 
+23a
000007fe`fd3f16e4 ??              ???

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware_disk

STACK_COMMAND:  kb

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk

Followup: MachineOwner
---------
My System SpecsSystem Spec
.


25 Apr 2010   #4

Windows 7 -x6
 
 

Hey, thanks guys, But i do not see this "source" column header anywhere....
My System SpecsSystem Spec
25 Apr 2010   #5

Windows 7 -x6
 
 

- System

- Provider

[ Name] Microsoft-Windows-Wininit
[ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b}
[ EventSourceName] Wininit

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-04-24T20:44:19.000000000Z

EventRecordID 6197

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer HOUsT

Security


- EventData

Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files
(stage 1 of 5)... 155392 file records processed. File verification completed. 97 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes
(stage 2 of 5)... 193718 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors
(stage 3 of 5)... 155392 file SDs/SIDs processed. Cleaning up 140 unused index entries from index $SII of file 0x9. Cleaning up 140 unused index entries from index $SDH of file 0x9. Cleaning up 140 unused security descriptors. Security descriptor verification completed. 19164 data files processed. CHKDSK is verifying Usn Journal... 36357232 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data
(stage 4 of 5)... 155376 files processed. File data verification completed. CHKDSK is verifying free space
(stage 5 of 5)... 93062396 free clusters processed. Free space verification is complete.

CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. 488282111 KB total disk space. 115689140 KB in 115069 files. 71136 KB in 19165 indexes. 0 KB in bad sectors. 272247 KB in use by the system. 65536 KB occupied by the log file. 372249588 KB available on disk. 4096 bytes in each allocation unit. 122070527 total allocation units on disk. 93062397 allocation units available on disk. Internal Info: 00 5f 02 00 65 0c 02 00 bf ee 03 00 00 00 00 00 ._..e........... 58 4e 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 XN..,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.




well i found this a different way, is this what you want? by the time i got back to my computer after the test was done, it had blue screened.
My System SpecsSystem Spec
26 Apr 2010   #6

Windows 7 -x6
 
 

OK ZigZag Found what you were looking for...


General:
Quote:
Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
157696 file records processed. File verification completed.
114 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
196564 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
157696 file SDs/SIDs processed. Cleaning up 204 unused index entries from index $SII of file 0x9.
Cleaning up 204 unused index entries from index $SDH of file 0x9.
Cleaning up 204 unused security descriptors.
Security descriptor verification completed.
19435 data files processed. CHKDSK is verifying Usn Journal...
33782656 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.

488282111 KB total disk space.
119536852 KB in 137709 files.
79252 KB in 19436 indexes.
0 KB in bad sectors.
272691 KB in use by the system.
65536 KB occupied by the log file.
368393316 KB available on disk.

4096 bytes in each allocation unit.
122070527 total allocation units on disk.
92098329 allocation units available on disk.

Internal Info:
00 68 02 00 e4 65 02 00 05 98 04 00 00 00 00 00 .h...e..........
fe 4d 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 .M..,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
Details:
Quote:
+ System

- Provider

[ Name] Microsoft-Windows-Wininit
[ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b}
[ EventSourceName] Wininit

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-04-26T15:35:53.000000000Z

EventRecordID 7055

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer HOUsT

Security


- EventData

Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 3)... 157696 file records processed. File verification completed. 114 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)... 196564 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)... 157696 file SDs/SIDs processed. Cleaning up 204 unused index entries from index $SII of file 0x9. Cleaning up 204 unused index entries from index $SDH of file 0x9. Cleaning up 204 unused security descriptors. Security descriptor verification completed. 19435 data files processed. CHKDSK is verifying Usn Journal... 33782656 USN bytes processed. Usn Journal verification completed. Windows has checked the file system and found no problems. 488282111 KB total disk space. 119536852 KB in 137709 files. 79252 KB in 19436 indexes. 0 KB in bad sectors. 272691 KB in use by the system. 65536 KB occupied by the log file. 368393316 KB available on disk. 4096 bytes in each allocation unit. 122070527 total allocation units on disk. 92098329 allocation units available on disk. Internal Info: 00 68 02 00 e4 65 02 00 05 98 04 00 00 00 00 00 .h...e.......... fe 4d 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 .M..,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
My System SpecsSystem Spec
26 Apr 2010   #7

Windows 7 -x6
 
 

here are a bunch from today, the thing has been crashing like crazy, i uninstalled avg, as i heard it causes problems, blue screened anyway....
So here are the dump files,

Attachment 69558
My System SpecsSystem Spec
26 Apr 2010   #8

Windows 7 -x6
 
 

So i have been trying to find updated controller drives for my hard drives, but no luck.

Windows wont find them either....
im not even positive this is my hard drive, but heres my device& Printer Screen: Attachment 69559<br>

When i trouble shoot this is what shows up, Attachment 69560<br>
When i click install, it tells me its installing a driver for the device with the little balloon pop up. then the next bubble tells me it didnt install because no drivers were available...
Than the trouble shooter shows this:Attachment 69561<brr>

And just because, heres a capture of my device managerAttachment 69562

as i was writing this, i decided maybe i could uninstall it and let it become detected it may find it the correct way, i was wrong, i uninstalled it, and it acts like nothing is wrong, but when i scan for hardware changes, it will go back to the "troubleshoot me" icon. After i "uninstall this device" i can right click and go to properties, it tells me "this device is working properly" i guess, i will use it this way, see what happens, but if you could give me any ideas, ... please do, or look at the last post with the mini dumps and let me know whats up..? that would be great.
My System SpecsSystem Spec
26 Apr 2010   #9

Windows 7 -x6
 
 

Bump! i dont mean to be annoying, but a dozen or more blue screens a day is quite annoying.


one thing i noticed is sometimes only one of my internal drives will show in my computer, and the other 2 dont... sometimes they do, sometimes they dont, this makes me feel even stronger it is a driver problem or controller problem of some sort.... i just have no idea how to fix it.....
My System SpecsSystem Spec
26 Apr 2010   #10

Windows 7 -x6
 
 

newest "finding" after a little while, my computer crashes, which ive stated, but what i've been noticing, is it starts to load, the windows come up and start to swirl, they then freeze up about half way through, im not sitting here on my laptop (7 is on the desktop) its been booting for upwards of twenty mins, VERY SLOW, from the 4 seperate boxes, we are ALMOST to a solid 1 piece 4 colored windows logo.
My System SpecsSystem Spec
Reply

 windows 7 has crashed a lot lately. Mem dump enclosed.




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