New
#1
Computer Randomly Bluescreens
Hey, well for some reason my computer has started to randomly blue screen, I'm not do anything that I would think would cause a BSOD, so I'm quite confused. I have attached the dump file.
Hey, well for some reason my computer has started to randomly blue screen, I'm not do anything that I would think would cause a BSOD, so I'm quite confused. I have attached the dump file.
Welcome to SF!
It looks like your network drivers might be the cause. I suggest opening an elevated command prompt and entering sfc /scannow. In addition, please update your network drivers in Device Manager.
Also, remove any BlueTooth programs you might have, at least for the time being.
I also see ZoneAlarm on your machine, which is notorious for causing BSODs. However, I can't see any evidence that points to it being the cause in this case. Maybe someone more skilled than I can say something.
So, if you feel like it, uninstall ZoneAlarm too and see what happens. I recommend the free AV Microsoft Security Essentials as a replacement.
If you don't want to uninstall ZA, just upload any more dmps that might come.
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Jonathan\Desktop\Mini042410-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019 Machine Name: Kernel base = 0xfffff800`02652000 PsLoadedModuleList = 0xfffff800`02816dd0 Debug session time: Sat Apr 24 16:20:52.674 2010 (GMT-4) System Uptime: 0 days 0:14:57.250 Loading Kernel Symbols ............................................................... ................................................................ ........................ Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {0, 2, 0, fffffa6000f7150a} Unable to load image \SystemRoot\system32\DRIVERS\bridge.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for bridge.sys *** ERROR: Module load completed but symbols could not be loaded for bridge.sys Probably caused by : pacer.sys ( pacer!PcFilterRequest+a3 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffffa6000f7150a, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002879080 0000000000000000 CURRENT_IRQL: 2 FAULTING_IP: ndis!ndisPostSetOpenPacketFilter+11a fffffa60`00f7150a f600a0 test byte ptr [rax],0A0h CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: System TRAP_FRAME: fffffa6001daa420 -- (.trap 0xfffffa6001daa420) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800a236f80 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffffa6000f7150a rsp=fffffa6001daa5b0 rbp=fffffa800cc7ed30 r8=0000000000000000 r9=000000000000002a r10=0000000000000000 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc ndis!ndisPostSetOpenPacketFilter+0x11a: fffffa60`00f7150a f600a0 test byte ptr [rax],0A0h ds:0024:00000000`00000000=?? Resetting default scope LAST_CONTROL_TRANSFER: from fffff800026ac26e to fffff800026ac4d0 STACK_TEXT: fffffa60`01daa2d8 fffff800`026ac26e : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffffa60`01daa2e0 fffff800`026ab14b : 00000000`00000000 fffffa60`01daa620 00000002`fdf10323 fffffa60`01daa780 : nt!KiBugCheckDispatch+0x6e fffffa60`01daa420 fffffa60`00f7150a : 0000000f`00000000 fffffa60`00f6f7f3 00000000`00000000 fffffa80`0cc7ed30 : nt!KiPageFault+0x20b fffffa60`01daa5b0 fffffa60`00f716da : fffffa60`01daa780 00000000`00000000 fffffa80`00000004 00000000`00000000 : ndis!ndisPostSetOpenPacketFilter+0x11a fffffa60`01daa600 fffffa60`00e047e7 : fffffa80`0cc7ed64 fffffa60`00e5a110 fffffa80`0c89c010 00000000`00000001 : ndis!ndisOidPostPacketFilter+0x10a fffffa60`01daa6d0 fffffa60`00f6f0a8 : fffffa80`09dc9100 fffffa80`0cc7ed30 fffffa80`09dc91a0 00000000`00000000 : ndis!ndisOidRequestComplete+0x3a8 fffffa60`01daa740 fffffa60`00e05048 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`09dc91a0 : ndis!ndisMDoOidRequest+0x308 fffffa60`01daa7e0 fffffa60`00e04e20 : 00000000`00000000 00000000`c0000001 fffffa80`09dc91a0 fffffa60`00f71263 : ndis!ndisFQueueRequestOnNext+0x1d8 fffffa60`01daa850 fffffa60`07b453cb : fffffa80`0ab578b0 fffffa80`07659870 00000000`00000000 fffffa80`0adf9b20 : ndis!NdisFOidRequest+0xc0 fffffa60`01daa930 fffffa60`00f6f426 : fffffa80`08b05a30 fffffa80`0ab578b0 fffffa80`07659870 fffffa80`09dc91a0 : pacer!PcFilterRequest+0xa3 fffffa60`01daa960 fffffa60`00e04b2f : 00000000`00000103 fffffa80`0ab578b0 fffffa80`09dc91a0 00000000`00000000 : ndis!ndisFDoOidRequest+0x1f6 fffffa60`01daaa10 fffffa60`00fa7247 : fffff800`00000201 fffffa80`07659870 00000000`00000000 00000000`00000000 : ndis!ndisQueueRequestOnTop+0x21f fffffa60`01daaaa0 fffffa60`00fa72c8 : fffffa60`01daab20 fffff800`027e38a0 fffffa80`06a14bb0 fffffa80`091b7bc0 : ndis!ndisLegacyRequest+0xf7 fffffa60`01daaad0 fffffa60`09db8faa : fffffa80`0c89c010 fffff800`027e38a0 fffffa80`06a14bb0 00000000`00000000 : ndis!NdisRequest+0x18 fffffa60`01daab00 fffffa80`0c89c010 : fffff800`027e38a0 fffffa80`06a14bb0 00000000`00000000 00000000`00000103 : bridge+0x1faa fffffa60`01daab08 fffff800`027e38a0 : fffffa80`06a14bb0 00000000`00000000 00000000`00000103 00000000`00000000 : 0xfffffa80`0c89c010 fffffa60`01daab10 fffffa80`06a14bb0 : 00000000`00000000 00000000`00000103 00000000`00000000 00000000`00000000 : nt!ExWorkerQueue fffffa60`01daab18 00000000`00000000 : 00000000`00000103 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`06a14bb0 STACK_COMMAND: kb FOLLOWUP_IP: pacer!PcFilterRequest+a3 fffffa60`07b453cb 3d03010000 cmp eax,103h SYMBOL_STACK_INDEX: 9 SYMBOL_NAME: pacer!PcFilterRequest+a3 FOLLOWUP_NAME: MachineOwner MODULE_NAME: pacer IMAGE_NAME: pacer.sys DEBUG_FLR_IMAGE_TIMESTAMP: 49e02de0 FAILURE_BUCKET_ID: X64_0xD1_pacer!PcFilterRequest+a3 BUCKET_ID: X64_0xD1_pacer!PcFilterRequest+a3 Followup: MachineOwner --------- 2: kd> lmn start end module name fffff800`0260c000 fffff800`02652000 hal hal.dll fffff800`02652000 fffff800`02b69000 nt ntkrnlmp.exe fffff960`00040000 fffff960`002f4000 win32k win32k.sys fffff960`004f0000 fffff960`004fa000 TSDDD TSDDD.dll fffff960`00670000 fffff960`00681000 cdd cdd.dll fffff960`00800000 fffff960`00861000 ATMFD ATMFD.DLL fffffa60`00606000 fffffa60`00610000 kdcom kdcom.dll fffffa60`00610000 fffffa60`0064b000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll fffffa60`0064b000 fffffa60`0065f000 PSHED PSHED.dll fffffa60`0065f000 fffffa60`006bc000 CLFS CLFS.SYS fffffa60`006bc000 fffffa60`0076e000 CI CI.dll fffffa60`0076e000 fffffa60`007f5000 ksecdd ksecdd.sys fffffa60`00800000 fffffa60`008da000 Wdf01000 Wdf01000.sys fffffa60`008da000 fffffa60`008e8000 WDFLDR WDFLDR.SYS fffffa60`008e8000 fffffa60`00918000 pci pci.sys fffffa60`00918000 fffffa60`0097e000 volmgrx volmgrx.sys fffffa60`0097e000 fffffa60`00991000 mountmgr mountmgr.sys fffffa60`00991000 fffffa60`009e1000 msrpc msrpc.sys fffffa60`00a0c000 fffffa60`00b40000 sptd sptd.sys fffffa60`00b40000 fffffa60`00b49000 WMILIB WMILIB.SYS fffffa60`00b49000 fffffa60`00b77000 SCSIPORT SCSIPORT.SYS fffffa60`00b77000 fffffa60`00bcd000 acpi acpi.sys fffffa60`00bcd000 fffffa60`00bd7000 msisadrv msisadrv.sys fffffa60`00bd7000 fffffa60`00bec000 partmgr partmgr.sys fffffa60`00bec000 fffffa60`00c00000 volmgr volmgr.sys fffffa60`00c05000 fffffa60`00d15000 iastor iastor.sys fffffa60`00d15000 fffffa60`00d5c000 fltmgr fltmgr.sys fffffa60`00d5c000 fffffa60`00d70000 fileinfo fileinfo.sys fffffa60`00d70000 fffffa60`00dd7000 SYMEFA64 SYMEFA64.SYS fffffa60`00e02000 fffffa60`00fc5000 ndis ndis.sys fffffa60`00fc5000 fffffa60`00ff1000 fwpkclnt fwpkclnt.sys fffffa60`0100a000 fffffa60`01063000 NETIO NETIO.SYS fffffa60`01063000 fffffa60`011d9000 tcpip tcpip.sys fffffa60`01208000 fffffa60`01388000 Ntfs Ntfs.sys fffffa60`01388000 fffffa60`013cc000 volsnap volsnap.sys fffffa60`013cc000 fffffa60`013d4000 spldr spldr.sys fffffa60`013d4000 fffffa60`013e6000 mup mup.sys fffffa60`0140b000 fffffa60`01437000 ecache ecache.sys fffffa60`01437000 fffffa60`0144b000 disk disk.sys fffffa60`0144b000 fffffa60`01477000 CLASSPNP CLASSPNP.SYS fffffa60`01477000 fffffa60`01481000 crcdisk crcdisk.sys fffffa60`01481000 fffffa60`0151b000 spsys spsys.sys fffffa60`015ac000 fffffa60`015b5000 tunmp tunmp.sys fffffa60`015b5000 fffffa60`015c8000 intelppm intelppm.sys fffffa60`015c8000 fffffa60`015eb000 rasl2tp rasl2tp.sys fffffa60`0280f000 fffffa60`0315cc80 nvlddmkm nvlddmkm.sys fffffa60`0315d000 fffffa60`0315e400 nvBridge nvBridge.kmd fffffa60`0315f000 fffffa60`03198000 msiscsi msiscsi.sys fffffa60`03198000 fffffa60`031f5000 storport storport.sys fffffa60`03204000 fffffa60`032e7000 dxgkrnl dxgkrnl.sys fffffa60`032e7000 fffffa60`032f7000 watchdog watchdog.sys fffffa60`032f7000 fffffa60`03346000 e1e6032e e1e6032e.sys fffffa60`03346000 fffffa60`03352000 usbuhci usbuhci.sys fffffa60`03352000 fffffa60`03398000 USBPORT USBPORT.SYS fffffa60`03398000 fffffa60`033a9000 usbehci usbehci.sys fffffa60`033a9000 fffffa60`033ed000 ao13a041 ao13a041.SYS fffffa60`03404000 fffffa60`034f1000 HDAudBus HDAudBus.sys fffffa60`0356a000 fffffa60`0357bb00 ohci1394 ohci1394.sys fffffa60`0357c000 fffffa60`0358bf00 1394BUS 1394BUS.SYS fffffa60`035b0000 fffffa60`035bc000 mouclass mouclass.sys fffffa60`035bc000 fffffa60`035ca000 ElbyCDFL ElbyCDFL.sys fffffa60`035ca000 fffffa60`035e6000 cdrom cdrom.sys fffffa60`035e6000 fffffa60`035f3000 TDI TDI.SYS fffffa60`035f3000 fffffa60`035ff000 ndistapi ndistapi.sys fffffa60`0360a000 fffffa60`0363b000 ndiswan ndiswan.sys fffffa60`0363b000 fffffa60`0364b000 raspppoe raspppoe.sys fffffa60`0364b000 fffffa60`03669000 raspptp raspptp.sys fffffa60`03669000 fffffa60`03681000 rassstp rassstp.sys fffffa60`03681000 fffffa60`0368a000 PdiPorts PdiPorts.sys fffffa60`0368a000 fffffa60`0369d000 termdd termdd.sys fffffa60`0369d000 fffffa60`036ab000 kbdclass kbdclass.sys fffffa60`036ab000 fffffa60`036ac480 swenum swenum.sys fffffa60`036ad000 fffffa60`036e1000 ks ks.sys fffffa60`036e1000 fffffa60`036ec000 mssmbios mssmbios.sys fffffa60`036ec000 fffffa60`036fc000 umbus umbus.sys fffffa60`036fc000 fffffa60`0370a000 vga vga.sys fffffa60`0370a000 fffffa60`0372f000 VIDEOPRT VIDEOPRT.SYS fffffa60`0372f000 fffffa60`03742000 monitor monitor.sys fffffa60`03742000 fffffa60`0378a000 usbhub usbhub.sys fffffa60`0378a000 fffffa60`037d6000 SYMTDI SYMTDI.SYS fffffa60`07607000 fffffa60`0776e580 RTKVHD64 RTKVHD64.sys fffffa60`0776f000 fffffa60`077aa000 portcls portcls.sys fffffa60`077aa000 fffffa60`077cd000 drmk drmk.sys fffffa60`077cd000 fffffa60`077d2180 ksthunk ksthunk.sys fffffa60`077d3000 fffffa60`077ee000 smb smb.sys fffffa60`07808000 fffffa60`078a7000 t3 t3.sys fffffa60`078a7000 fffffa60`078bb000 NDProxy NDProxy.SYS fffffa60`078bb000 fffffa60`078c5000 Fs_Rec Fs_Rec.SYS fffffa60`078c5000 fffffa60`078ce000 Null Null.SYS fffffa60`078d9000 fffffa60`078e0b80 HIDPARSE HIDPARSE.SYS fffffa60`078e1000 fffffa60`078f7000 i8042prt i8042prt.sys fffffa60`078f7000 fffffa60`07900000 RDPCDD RDPCDD.sys fffffa60`07900000 fffffa60`07909000 rdpencdd rdpencdd.sys fffffa60`07909000 fffffa60`07914000 Msfs Msfs.SYS fffffa60`07914000 fffffa60`07925000 Npfs Npfs.SYS fffffa60`07925000 fffffa60`0792e000 rasacd rasacd.sys fffffa60`0792e000 fffffa60`0794b000 tdx tdx.sys fffffa60`0794b000 fffffa60`07967000 usbccgp usbccgp.sys fffffa60`07967000 fffffa60`07968e00 USBD USBD.SYS fffffa60`07969000 fffffa60`07972000 hidusb hidusb.sys fffffa60`07972000 fffffa60`07984000 HIDCLASS HIDCLASS.SYS fffffa60`07984000 fffffa60`0798f000 kbdhid kbdhid.sys fffffa60`0798f000 fffffa60`0799a000 mouhid mouhid.sys fffffa60`0799a000 fffffa60`079a8000 point64k point64k.sys fffffa60`079a8000 fffffa60`079c0000 USBSTOR USBSTOR.SYS fffffa60`079c0000 fffffa60`079f6000 SYMEVENT64x86 SYMEVENT64x86.SYS fffffa60`07a00000 fffffa60`07a6b000 afd afd.sys fffffa60`07a6b000 fffffa60`07aaf000 netbt netbt.sys fffffa60`07aaf000 fffffa60`07b3e000 vsdatant vsdatant.sys fffffa60`07b3e000 fffffa60`07b5c000 pacer pacer.sys fffffa60`07b5c000 fffffa60`07b67000 SymIMv SymIMv.sys fffffa60`07b67000 fffffa60`07b76000 netbios netbios.sys fffffa60`07b76000 fffffa60`07b91000 wanarp wanarp.sys fffffa60`07b91000 fffffa60`07ba5000 SRTSPX64 SRTSPX64.SYS fffffa60`07ba5000 fffffa60`07bf2000 rdbss rdbss.sys fffffa60`07bf2000 fffffa60`07bfe000 nsiproxy nsiproxy.sys fffffa60`07c0b000 fffffa60`07c82000 IDSvia64 IDSvia64.sys fffffa60`07c82000 fffffa60`07c8c000 ElbyCDIO ElbyCDIO.sys fffffa60`07c8c000 fffffa60`07d02000 eeCtrl64 eeCtrl64.sys fffffa60`07d02000 fffffa60`07d27000 EraserUtilRebootDrv EraserUtilRebootDrv.sys fffffa60`07d27000 fffffa60`07d44000 dfsc dfsc.sys fffffa60`07d44000 fffffa60`07dd7000 ccHPx64 ccHPx64.sys fffffa60`07dd7000 fffffa60`07def000 rspndr rspndr.sys fffffa60`07e01000 fffffa60`07e58000 BHDrvx64 BHDrvx64.sys fffffa60`07e58000 fffffa60`07e66000 crashdmp crashdmp.sys fffffa60`07e66000 fffffa60`07f76000 dump_iaStor dump_iaStor.sys fffffa60`07f76000 fffffa60`07f82000 Dxapi Dxapi.sys fffffa60`07f82000 fffffa60`07fa4000 luafv luafv.sys fffffa60`07fa4000 fffffa60`07fb8000 lltdio lltdio.sys fffffa60`07fb8000 fffffa60`07fec000 nwifi nwifi.sys fffffa60`07fec000 fffffa60`07ff7000 ndisuio ndisuio.sys fffffa60`0940c000 fffffa60`094af000 HTTP HTTP.sys fffffa60`094af000 fffffa60`094cd000 bowser bowser.sys fffffa60`094cd000 fffffa60`094f6000 mrxsmb mrxsmb.sys fffffa60`094f6000 fffffa60`0953f000 mrxsmb10 mrxsmb10.sys fffffa60`0953f000 fffffa60`0955e000 mrxsmb20 mrxsmb20.sys fffffa60`0955e000 fffffa60`09576000 adfs adfs.SYS fffffa60`09576000 fffffa60`09585000 npf npf.sys fffffa60`09585000 fffffa60`095fe000 netr28x netr28x.sys fffffa60`09c06000 fffffa60`09cbc000 peauth peauth.sys fffffa60`09cbc000 fffffa60`09cc7000 secdrv secdrv.SYS fffffa60`09cc7000 fffffa60`09cd7000 tcpipreg tcpipreg.sys fffffa60`09cd7000 fffffa60`09cfc000 000 000.fcl fffffa60`09cfc000 fffffa60`09d1c000 WUDFRd WUDFRd.sys fffffa60`09d1c000 fffffa60`09d32000 WUDFPf WUDFPf.sys fffffa60`09d32000 fffffa60`09d3c000 LVPr2M64 LVPr2M64.sys fffffa60`09d3c000 fffffa60`09d44000 TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys fffffa60`09d44000 fffffa60`09d51000 tdtcp tdtcp.sys fffffa60`09d51000 fffffa60`09d5f000 tssecsrv tssecsrv.sys fffffa60`09d5f000 fffffa60`09d9b000 RDPWD RDPWD.SYS fffffa60`09d9b000 fffffa60`09db7000 cdfs cdfs.sys fffffa60`09db7000 fffffa60`09dd9000 bridge bridge.sys Unloaded modules: fffffa60`034f1000 fffffa60`0356a000 netr28x.sys fffffa60`01481000 fffffa60`0148f000 crashdmp.sys fffffa60`0148f000 fffffa60`0159f000 dump_iaStor. fffffa60`078ce000 fffffa60`078d9000 kbdhid.sys fffffa60`035a2000 fffffa60`035b0000 point64k.sys fffffa60`0358c000 fffffa60`035a2000 i8042prt.sys fffffa60`0159f000 fffffa60`015ac000 tunnel.sys