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Windows 7: BSOD was caused by ?


25 Apr 2010   #1

Windows 7 Pro x64
 
 
BSOD was caused by ?

Event log shows Event ID 41, Task 63, .....Kernel Power.
I had no music players on, no videos, no scans.
Just surfing while protected in Sandboxie.
Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
No other security or extra programs were running.
I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
I scanned the pc with everything I have and found no problems.
What could have caused this and what do I do about it?
Thanks.
H

My System SpecsSystem Spec
.

26 Apr 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Halfbaked View Post
Event log shows Event ID 41, Task 63, .....Kernel Power.
I had no music players on, no videos, no scans.
Just surfing while protected in Sandboxie.
Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
No other security or extra programs were running.
I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
I scanned the pc with everything I have and found no problems.
What could have caused this and what do I do about it?
Thanks.
H
Halfbaked welcome to SF,
To understand better what is causing your problem please follow this advice.
[1 - Novice] How to ask for help with a BSOD problem

Upload all of the minidump files located in C:\Windows\Minidump

Fill in your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.

If you require more help let us know.
My System SpecsSystem Spec
29 Apr 2010   #3

Windows 7 Pro x64
 
 

JMH,
Sorry for the delay.
I reverted to my original image of the OS and have had no further problems with it.
Also, I filled in the info as you suggested so that it's there when needed.
Thanks for your help.
My System SpecsSystem Spec
.


29 Apr 2010   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Halfbaked View Post
JMH,
Sorry for the delay.
I reverted to my original image of the OS and have had no further problems with it.
Also, I filled in the info as you suggested so that it's there when needed.
Thanks for your help.
Thank you for letting us know.
Safe surfing.......
Jan.
My System SpecsSystem Spec
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