BSOD was caused by ?


  1. Posts : 44
    Windows 7 Pro x64
       #1

    BSOD was caused by ?


    Event log shows Event ID 41, Task 63, .....Kernel Power.
    I had no music players on, no videos, no scans.
    Just surfing while protected in Sandboxie.
    Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
    No other security or extra programs were running.
    I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

    One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
    I scanned the pc with everything I have and found no problems.
    What could have caused this and what do I do about it?
    Thanks.
    H
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Halfbaked said:
    Event log shows Event ID 41, Task 63, .....Kernel Power.
    I had no music players on, no videos, no scans.
    Just surfing while protected in Sandboxie.
    Other security is NIS 2010 and Prev 3 w/SafeOnline and Keyscrambler.
    No other security or extra programs were running.
    I have Windows 7 Pro x64, E8400 CPU and 4 G's RAM on a Gigabyte motherboard.

    One thing I did notice is that Norton needed to do an update of virus signatures when I rebooted.
    I scanned the pc with everything I have and found no problems.
    What could have caused this and what do I do about it?
    Thanks.
    H
    Halfbaked welcome to SF,
    To understand better what is causing your problem please follow this advice.
    [1 - Novice] How to ask for help with a BSOD problem

    Upload all of the minidump files located in C:\Windows\Minidump

    Fill in your System Specs - User CP - Your Control Panel - Your Profile - Edit System Specs.

    If you require more help let us know.
      My Computer


  3. Posts : 44
    Windows 7 Pro x64
    Thread Starter
       #3

    JMH,
    Sorry for the delay.
    I reverted to my original image of the OS and have had no further problems with it.
    Also, I filled in the info as you suggested so that it's there when needed.
    Thanks for your help.
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Halfbaked said:
    JMH,
    Sorry for the delay.
    I reverted to my original image of the OS and have had no further problems with it.
    Also, I filled in the info as you suggested so that it's there when needed.
    Thanks for your help.
    Thank you for letting us know.
    Safe surfing.......
    Jan.
      My Computer


 

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