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#1
Explorer Stops responding restart loop
I have been searching for a fix to my problem. As soon as windows starts I get explorer has stopped responding and is restarting, have tried starting in Safe mode and it does the same. Have tried sfc /scannow and has not fixed the problem. I read somewhere that it may be a file that did not download properly so deleted everything in the downloads folder. Found a folder in my downloads folder that would not delete, so went up one level and deleted the whole downloads folder and made the directory again. This did not fix the problem. I managed to get to the action center and found that explorer.exe had the problem cansued by faulting module path c:\windows\system32\thumbcache.dll. Not sure what this file does, or where to go from here and help would be much appreciated.