Microsoft has informed
customers running the latest iteration of its Windows client that, in specific scenarios, their laptops may crash when deploying graphics drivers. According to the Redmond company, issues have been reported involving the installation of a third-party driver in a hybrid graphics laptop running Windows 7
. The software giant explained that customers could see either blue screen errors or have the machine become unresponsive, displaying only a black screen.
Apparently, the problems can be generated by improper restarts to the systems during the integration process of the graphics driver. “A bugcheck 3B could result while installing a third party graphics driver on a hybrid graphics system under some circumstances if the system isn't rebooted when required,” Microsoft said.