Laptop Toshiba Qosmia Windows 7 Freeze's


  1. Posts : 6
    Windows 7
       #1

    Laptop Toshiba Qosmia Windows 7 Freeze's


    Hi all,

    Just couple of weeks i have been having issues with my Laptop its brand new only a couple of months old every time i run the following programs photoshop cs3,dreamweaver,msn,filezilla,aim and google chrome my computer seems to freeze up on my Windows 7 Laptop now it doesnt just freeze when i launch the program it works for awhile and couple of hours later it freezes on me and everything is up to date i think ill do a antivirus scan and post back with my results but i dont think i have any antivirus running a scan now i know my antivirus is all up to date cuz ive tried it so much and ive just ran a scan and there r definately no viruses so what else could it be?

    So can anyone help tell me what is wrong and how can i fix my problem feel free to post stuff so i can help me debug my issue,

    it happens when i connect another monitor into my laptop which i have google chrome and msn and aim running aswell sometime photoshop and dreamweaver.

    So im not sure what my problem is,

    As for my specs of my laptop here it is below

    Windows 7
    4gb of ram
    Intel Core Processor q720 @1.60GHZ
    900GB of hard-drive

    So not sure what else only game ive recently installed is Diablo 2 so it shouldnt affect my laptop anyway,

    Can anyone help me out here?

    Thanks,William
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    If the problem only arouse recently, you may try a system restore.

    Also look through your Event Viewer, in Windows logs and see if you can find any errors.
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    only thing i dont want to do a system restore unless ill have to ill post back here with what my system event logs say.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    You could manually create a restore point first; that way, if it doesn't work, you can come "back" to now.
      My Computer


  5. Posts : 6
    Windows 7
    Thread Starter
       #5

    Here is what my error log says

    Code:
    -A Timeout (30,000 milliseconds) was reached while waiting for a transaction response from the eventlog service
    -The Previous system shutdown at 11:39:26am on 26/04/10 was unexpected
    
    -The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800c6b3440, 0xfffff80000b9c518, 0xfffffa800b7c86f0). 
    A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042610-35069-01.
    
    -The Akamai NetSession Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    william232 said:
    Here is what my error log says

    Code:
    -A Timeout (30,000 milliseconds) was reached while waiting for a transaction response from the eventlog service
    -The Previous system shutdown at 11:39:26am on 26/04/10 was unexpected
    
    -The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800c6b3440, 0xfffff80000b9c518, 0xfffffa800b7c86f0). 
    A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042610-35069-01.
    
    -The Akamai NetSession Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
    -A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wscsvc service.

    We could use the actual DMP file.


    thanks

    Ken
      My Computer


  7. Posts : 6
    Windows 7
    Thread Starter
       #7

    Here it is its a big file

    http://www.willbc.com/memory.rar

    so i had to upload it to my website
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    william232 said:
    Here it is its a big file

    http://www.willbc.com/memory.rar

    so i had to upload it to my website
    Rar file is corrupt. You may need to upload it again.
      My Computer


  9. Posts : 6
    Windows 7
    Thread Starter
       #9

    still uploading as we speak
      My Computer


  10. Posts : 6
    Windows 7
    Thread Starter
       #10

    its finished uploading
      My Computer


 

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