PC shut down unexpectedly

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  1. Posts : 51
    Windows 7
    Thread Starter
       #21

    Here it is Jonathan.Attachment 71644
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #22

    Sorry, that file is a shortcut, and not the real dmp file. Try copying the file to the desktop first. https://www.sevenforums.com/tutorials...-analysis.html
      My Computer


  3. Posts : 51
    Windows 7
    Thread Starter
       #23
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #24

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\050710-15522-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a0d000 PsLoadedModuleList = 0xfffff800`02c4ae50
    Debug session time: Fri May  7 04:38:06.767 2010 (GMT-4)
    System Uptime: 0 days 0:00:19.718
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    
    Loading User Symbols
    Loading unloaded module list
    ....
    Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80047bd010, fffff8800f198d50, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+11bd50 )
    
    Followup: MachineOwner
    ---------
    That appears to be video card driver related still. Check out the article on your bugcheck 116:

    STOP 0x00000116: VIDEO_TDR_ERROR (go to top of page)

    Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)

    Knowledge Base Articles:
    KB 971572 Error message when you hot-plug a display to the secondary display port on a computer that is running Windows Vista or Windows Server 2008: ""Stop 0x00000116"

    Significant posts:
    https://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172

    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4
    Source: BSOD Index
      My Computer


 
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