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Windows 7: Computer keeps crashing. Firefox issue?

04 May 2010   #1
capheine

Windows 7 Home Premium 64-bit
 
 
Computer keeps crashing. Firefox issue?

Hey folks -

My computer keeps acting funny. I've had the following problems, off and on:

1. Firefox will just crash for no reason
2. My system will BSOD out of nowhere
3. My system will reboot itself without BSOD-ing first

All three of these things happen only when I'm using Firefox or when I have used Firefox during a session.

I always shut my computer down completely when I'm not using it. If I boot my computer up and do something on it OTHER than Firefox (like play a game, work on documents, listen to music, or browse with IE), it runs like a charm.

Firefox version is 3.6.3

Thanks for any help you can offer


My System SpecsSystem Spec
.
04 May 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by capheine View Post
Hey folks -

My computer keeps acting funny. I've had the following problems, off and on:

1. Firefox will just crash for no reason
2. My system will BSOD out of nowhere
3. My system will reboot itself without BSOD-ing first

All three of these things happen only when I'm using Firefox or when I have used Firefox during a session.

I always shut my computer down completely when I'm not using it. If I boot my computer up and do something on it OTHER than Firefox (like play a game, work on documents, listen to music, or browse with IE), it runs like a charm.

Firefox version is 3.6.3

Thanks for any help you can offer
Hello & welcome,
I suggest you use another browser {test with IE} to see if it eliminates this problem .

You could also check the red error messages in the Event Log for more information:
a. Click "Start", input "eventvwr" (without quotation marks) in the Start
Search bar and press Enter.
b. Go to Windows Logs - Application - note red errors.

Please report back with the results.
My System SpecsSystem Spec
04 May 2010   #3
capheine

Windows 7 Home Premium 64-bit
 
 

No "red errors" show up.

I'm using IE for now, until I can figure out what's wrong... but I certainly prefer Firefox and would like to use it again ASAP.
My System SpecsSystem Spec
.

04 May 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Under Tools in Firefox, do you have Error Console? If so, click on that and review your Errors and Warnings.
My System SpecsSystem Spec
05 May 2010   #5
capheine

Windows 7 Home Premium 64-bit
 
 

Hi CarlTR6

No "errors" in the Error Console. All the warnings seemed to be referencing HTML code.

Is there something in particular I should be on the lookout for?
My System SpecsSystem Spec
05 May 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I, too, get warnings referring to HTML code. There can be a lot of reasons for that. I don't think that is a big concern as far is your problem is concerned.

Firefox will generally log an error if it is crashing. That is what I was hoping you would find. With no red errors, I do not know what is causing your problem. I will have to think on this and hope that another here will have an idea.
My System SpecsSystem Spec
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 Computer keeps crashing. Firefox issue?




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