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BSOD - Nvlddmkm.sys Windows 7 32-Bit
Computer on for a while it blue screens saying Nvlddmkm.sys caused the problem... Someone please help, attached is the Minidump.
Computer on for a while it blue screens saying Nvlddmkm.sys caused the problem... Someone please help, attached is the Minidump.
Blue screen view is sort of correct. this one is caused by your video driver. You need tao use their un-install tool to remove all traces of the current driver and then install a fresh copy.
Let us know if you need help with theis
Ken
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\050410-22947-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0x82c19000 PsLoadedModuleList = 0x82d61810 Debug session time: Tue May 4 22:12:34.561 2010 (GMT-4) System Uptime: 0 days 5:34:41.794 Loading Kernel Symbols . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. .............................................................. ................................................................ ............. Loading User Symbols Loading unloaded module list .............. 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: 87485008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: 9110ea50, The pointer into responsible device driver module (e.g. owner tag). Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 00000002, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys FAULTING_IP: nvlddmkm+eaa50 9110ea50 55 push ebp DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: 8f635b74 91bbaadb 00000116 87485008 9110ea50 nt!KeBugCheckEx+0x1e WARNING: Stack unwind information not available. Following frames may be wrong. 8f635b98 91bbb8fa 9110ea50 00000000 00000002 dxgkrnl+0x8cadb 8f635bbc 9060692c 00000000 00000102 874fe788 dxgkrnl+0x8d8fa 8f635c34 90630a32 fffffcfb 0013a387 00000000 dxgmms1!VidSchiReportHwHang+0x3c0 8f635c5c 90631153 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68 8f635c98 9060d8f0 8f635c90 86226388 85c45dd0 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1 8f635d28 906324b7 874fe788 82c553f1 874fe788 dxgmms1!VidSchiScheduleCommandToRun+0xaa 8f635d3c 90632573 874fe788 00000000 87508b48 dxgmms1!VidSchiRun_PriorityTable+0xf 8f635d50 82e276bb 874fe788 bb8ce7da 00000000 dxgmms1!VidSchiWorkerThread+0x7f 8f635d90 82cd90f9 906324f4 874fe788 00000000 nt!PspSystemThreadStartup+0x9e 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+eaa50 9110ea50 55 push ebp SYMBOL_NAME: nvlddmkm+eaa50 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4bb7df30 FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys Followup: MachineOwner ---------
Which software do u prefer to remove all traces of the driver, ive used driver cleaner pro, but i dont feel it gets it all, do i have to go in safe mode?
Thanks, one last thing, The drivers i had installed were the newest ones... should i try a new beta driver? or what? or should i roll back to the previous one?