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Windows 7: BSOD only when gaming, drvers new, dmp included


04 May 2010   #1

Windows 7
 
 
BSOD only when gaming, drvers new, dmp included

Ok I have a clean install of Windows 7 (as of about 2 months ago). The system is very stable EXCEPT when gaming. I'm not a hardcore gamer, in fact all I play is COD-MW2. However, I get BSOD eventually when playing. Sometimes it takes 5 minutes, sometimes over an hour, but I almost always get it. It did this same thing on two seperate installs of Windows 7, the RC and the RTM which I have now.

I've checked the main culprits: sound, video and network drivers are all updated. Video is to ATI's latest (4-28-10) and sound and network are latest from gigabytes web page. I did try resolving this myself by searching others problems, but they all point to driver issues.

AMD Phenom II X3 710 (3 cores at 2.6ghz)
Gigabyte GA-MA790xt-UD4P (Rev 1.0)
Crucial (?) DDR3 PC1333
Radeon HD4670
On-board Sound (Realtek)

Thanks in advance for your help!

I've never pulled a dump file before, but I think I did it right. here goes:


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Ryan\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\websymbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e4fe50
Debug session time: Tue May 4 19:49:03.005 2010 (UTC - 7:00)
System Uptime: 0 days 0:14:46.769
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols

Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 8, 4}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000004, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000004, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 0000000000000004

CURRENT_IRQL: 2

FAULTING_IP:
+3730383235323163
00000000`00000004 ?? ???

PROCESS_NAME: System

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

TRAP_FRAME: fffff88009233590 -- (.trap 0xfffff88009233590)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800415be30
rdx=0000000000000004 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000004 rsp=fffff88009233720 rbp=fffffa8004231f80
r8=0000000000000000 r9=0000000000000000 r10=fffffa800415bf80
r11=fffff88009233720 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
00000000`00000004 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002c81b69 to fffff80002c82600

FAILED_INSTRUCTION_ADDRESS:
+3730383235323163
00000000`00000004 ?? ???

STACK_TEXT:
fffff880`09233448 fffff800`02c81b69 : 00000000`0000000a 00000000`00000004 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`09233450 fffff800`02c807e0 : 00000000`00200046 fffffa80`0415be30 00000000`00000001 00000000`00000004 : nt!KiBugCheckDispatch+0x69
fffff880`09233590 00000000`00000004 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0415be30 : nt!KiPageFault+0x260
fffff880`09233720 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0415be30 00000000`00000032 : 0x4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02c807e0 440f20c0 mov rax,cr8

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiPageFault+260

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb

FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

Followup: MachineOwner
---------

My System SpecsSystem Spec
.

04 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Bagman View Post
Ok I have a clean install of Windows 7 (as of about 2 months ago). The system is very stable EXCEPT when gaming. I'm not a hardcore gamer, in fact all I play is COD-MW2. However, I get BSOD eventually when playing. Sometimes it takes 5 minutes, sometimes over an hour, but I almost always get it. It did this same thing on two seperate installs of Windows 7, the RC and the RTM which I have now.

I've checked the main culprits: sound, video and network drivers are all updated. Video is to ATI's latest (4-28-10) and sound and network are latest from gigabytes web page. I did try resolving this myself by searching others problems, but they all point to driver issues.

AMD Phenom II X3 710 (3 cores at 2.6ghz)
Gigabyte GA-MA790xt-UD4P (Rev 1.0)
Crucial (?) DDR3 PC1333
Radeon HD4670
On-board Sound (Realtek)

Thanks in advance for your help!

I've never pulled a dump file before, but I think I did it right. here goes:


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Ryan\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\websymbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e4fe50
Debug session time: Tue May  4 19:49:03.005 2010 (UTC - 7:00)
System Uptime: 0 days 0:14:46.769
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols

Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 8, 4}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000004, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000004, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS:  0000000000000004 

CURRENT_IRQL:  2

FAULTING_IP: 
+3730383235323163
00000000`00000004 ??              ???

PROCESS_NAME:  System

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

TRAP_FRAME:  fffff88009233590 -- (.trap 0xfffff88009233590)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800415be30
rdx=0000000000000004 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000004 rsp=fffff88009233720 rbp=fffffa8004231f80
 r8=0000000000000000  r9=0000000000000000 r10=fffffa800415bf80
r11=fffff88009233720 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
00000000`00000004 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c81b69 to fffff80002c82600

FAILED_INSTRUCTION_ADDRESS: 
+3730383235323163
00000000`00000004 ??              ???

STACK_TEXT:  
fffff880`09233448 fffff800`02c81b69 : 00000000`0000000a 00000000`00000004 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`09233450 fffff800`02c807e0 : 00000000`00200046 fffffa80`0415be30 00000000`00000001 00000000`00000004 : nt!KiBugCheckDispatch+0x69
fffff880`09233590 00000000`00000004 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0415be30 : nt!KiPageFault+0x260
fffff880`09233720 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0415be30 00000000`00000032 : 0x4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiPageFault+260
fffff800`02c807e0 440f20c0        mov     rax,cr8

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiPageFault+260

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

Followup: MachineOwner
---------
You did it perfectly, however I might be able to do a couple of other things if you upload the dmp.

Let me know if you need help

Ken

Edit: you could also run a system file check
(type cmd in search>right click and run as admin>sfc /scannow)

Try It

Ken
My System SpecsSystem Spec
04 May 2010   #3

Windows 7
 
 

Thanks for the quick reply! that was like 3 minutes or something...

I do need help, the max size allowed is 8mb for .rar and mine is like 58.7mb.

Let me look for a place to host this...
My System SpecsSystem Spec
.


04 May 2010   #4

Windows 7
 
 

Megashares - Drag. Drop. Yup. The first site to provide FREE file hosting with drag n drop support.

That's the memory dump you requested...

I'll run the SFC now, although I admittedly have my doubts because this problem spans over 2 fresh installs.
My System SpecsSystem Spec
04 May 2010   #5

Windows 7
 
 

I stand corrected...

"Windows Resource Protection found corrupts files but was unable to fix some of them. Details are included in the CBS.log"
My System SpecsSystem Spec
06 May 2010   #6

Windows 7
 
 

bump

If this one has you guys stumped do you know of any other forum I should try?
My System SpecsSystem Spec
06 May 2010   #7

 

I checked other forums and they all said the same thing - that it is usually a driver issue.

I see that you're running the latest RealTek HD driver 2.46 - have you tried reverting to 2.45 or an older version, as 2.46 is literally a week old?

Also, any over clocking on your system? have you updated your BIOS any time recently? Are you running any sort of RAID on your system?
My System SpecsSystem Spec
06 May 2010   #8

Windows 7
 
 

The realtek driver seems to have no effect, it've been having this problem across 2 separate clean installs dating back to when W7RC 1st came out. And I you're right about the constant driver updates. I've the RSS feed for that page on my igoogle and I update everything immediately hoping for a fix. Prior driver versions (video, network and audio) have all had the same effect (none).

No over clocking, and the bios has been the same since I got this bought pc from cyberpower.

I don't know how to interpret the CBS log. Was there anything there I should try to fix? It DID say there were errors that it could not fix.

Zigzag: Were you able to accomplish anything with the .dmp you requested?
My System SpecsSystem Spec
06 May 2010   #9

Windows 7 Professional x64
 
 

Let's ask, what happens when gaming such as to cause a BSOD? Gaming is very heavy on graphics. I suggest uninstalling your video card drivers (and the Catalyst suite if you have it installed), and then install only the latest driver.

If you do not have Catalyst installed, try installing an older version of just the driver.
My System SpecsSystem Spec
06 May 2010   #10

Windows 7
 
 

I Will definitely try that. I can tell that my drivers are up to date, but I have never uninstalled them and then reinstalled them. It will have to wait until tonight though, as I'm headed to work now...

I'll reply late tonight or tomorrow morning.
My System SpecsSystem Spec
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 BSOD only when gaming, drvers new, dmp included




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