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Windows 7: Lenovo t500 BSOD Kernel-power issues (windows7 x64)

05 May 2010   #1

Windows Vista Business 32bit
 
 
Lenovo t500 BSOD Kernel-power issues (windows7 x64)

My system is crashing daily to critical kernel-power issue.

I have Windows 7 x64 professional installed on a Lenovo T500. The only hardware I've customized is replacing the 160 GB drive with a 500 GB drive and put 2GB more memory. Im using discrete graphic only mode (it uses only ati 3650).

The system specs are

Lenovo T500 (2082-53G)
Core 2 Duo P8600 @ 2.4 Ghz
4 GB RAM
ATI Mobile Radeon 3650
Intel Wifi 5300 agn
bluetooth, and WWAN

I am running the latest BIOS: v3.13-1.06.
And also the latest drivers from lenovo and so on.

My laptop has been running fine until now. I have checked memory with memtest86 and memtest86+ and it passed the test. HD is tested also and it is good.

Thoughts, suggestions?

Attached file contains the minidump for the bug.

This is the XML for kernel-power crash:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2010-05-04T17:28:51.658814300Z" />

<EventRecordID>146909</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Cybermasiina</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">194</Data>

<Data Name="BugcheckParameter1">0x7</Data>

<Data Name="BugcheckParameter2">0x1097</Data>

<Data Name="BugcheckParameter3">0x4210000</Data>

<Data Name="BugcheckParameter4">0xfffffa8007a09010</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>

My System SpecsSystem Spec
.

05 May 2010   #2

win7 ultimate / virtual box
 
 

Initially I would have suspected memory and even though you have run memtest86 this is no guarantee it isn't memory , to quote since windows 95 Microsoft have stated about memory testing programs
Quote:
Defective memory chips may not be detected by memory checking tools. Some memory checking programs are not adequate tests because they do not test RAM in the same way that Windows uses RAM. Most memory checkers use read/write cycles when scanning memory. Since Windows is executing code from memory, it uses execute cycles. Execute cycles are different from read/write cycles and are more vulnerable to parity errors. It is possible for memory checking programs to find parity errors if the memory is extremely faulty.
however your crash BAD_POOL_CALLER (c2) is often caused by drivers which have an invalid memory reference in them somewhere ?

named as the faulting module in your crash is
Quote:
NETw5s64.sys NETw5s64.sys+e805 fffff880`05870000 fffff880`05f1d000 0x006ad000 0x4aafedb7 15/09/2009 20:40:39
which is your intel network driver and needs updating ?

also these drivers mostly pre-dating windows 7 release
Quote:
SSPORT.sys fffff880`084e2000 fffff880`084ea000 0x00008000 0x42fbda34 12/08/2005 00:07:32
mdmxsdk.sys fffff880`04871000 fffff880`04875280 0x00004280 0x449716be 19/06/2006 22:27:26
Tppwr64v.sys fffff880`03cb2000 fffff880`03cb8000 0x00006000 0x4535e875 18/10/2006 09:40:21
rimspx64.sys fffff880`05f9d000 fffff880`05fb4000 0x00017000 0x46a886a0 26/07/2007 12:33:52
rixdpx64.sys fffff880`05800000 fffff880`05857000 0x00057000 0x46a9ccde 27/07/2007 11:45:50
rimmpx64.sys fffff880`05f88000 fffff880`05f9d000 0x00015000 0x47bcd2c3 21/02/2008 02:24:19
smiifx64.sys fffff880`03f15000 fffff880`03f1c000 0x00007000 0x48280759 12/05/2008 10:01:13
psadd.sys fffff880`0512c000 fffff880`05139000 0x0000d000 0x48a3f2fa 14/08/2008 09:55:22
e1y60x64.sys fffff880`04a00000 fffff880`04a50000 0x00050000 0x48af392e 22/08/2008 23:09:50
000.fcl fffff880`08504000 fffff880`0852f000 0x0002b000 0x48dcdf7a 26/09/2008 14:11:22
are out of date and need updating ?


ssport.sys is a Port Contention Driver from Samsung Electronics
mdmxsdk.sys - Conexant Modem Diagnostic Interface DRIVER which if not in use should be unninstalled and disabled in your bios ?
Tppwr64v.sys - Lenovo TrackPoint driver
rimspx64.sys ricoh card dreader
rixdpx64.sys ricoh card dreader
rimmpx64.sys ricoh card dreader
smiifx64.sys - SMI Driver for Lenovo system
psadd.sys - lenovo SMI driver
e1y60x64.sys - Intel Gigabit Network Connection NDIS 6 deserialized driver
000.fcl is possibly a CyberLink FCL Driver or My Book Device Driver by Cyberlink Corp

most of those drivers can be found by going to lenovo support and downloading the most current versions ?

also can you tell us what antivirus and or third party firewall you are using ?

let us know how it goes
My System SpecsSystem Spec
05 May 2010   #3

Windows Vista Business 32bit
 
 

I have updated all the drivers from here Lenovo Support & downloads - Drivers and software - ThinkPad T500, W500. I have avira antivir 10 personal installed and no third party firewall installed (only windows7's own). I will wait and see if that wlan driver fixed it. Fingers crossed...
My System SpecsSystem Spec
.


05 May 2010   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by gapone View Post
I have updated all the drivers from here Lenovo Support & downloads - Drivers and software - ThinkPad T500, W500. I have avira antivir 10 personal installed and no third party firewall installed (only windows7's own). I will wait and see if that wlan driver fixed it. Fingers crossed...
quick work let's hope this solves it
My System SpecsSystem Spec
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 Lenovo t500 BSOD Kernel-power issues (windows7 x64)





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