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Windows 7: windows 7 black screen


05 May 2010   #1

windwos 7
 
 
windows 7 black screen

I was wondering if anyone else has had this issue. I have a dell latitude e6400 running windows 7 pro, i also have PGP whole disk encryption. This morning windows 7 installed some windows updates and on reboot it came up to a black screen with only the mouse cursor showing. Pressing ctrl+alt+del did not do anything. Rebooted several times, tried safe mode, safe mode lower resolution, nothing. You can tell it's going through the boot process, so i'm not sure what it's getting hung up on. This has only happened to me with users running PGP and windows 7 together. I'm decrypting the disk now so i can try some recovery options. Has this happened to anyone else running windows 7 and PGP ?

thanks

My System SpecsSystem Spec
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 windows 7 black screen




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