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Windows 7: Random BSOD about ntoskrnl.exe or jmcr.sys


06 May 2010   #1

windows 7 home premium
 
 
Random BSOD about ntoskrnl.exe or jmcr.sys

Greetings people,

It is good to have a website like this. Thanks.

my brother purchased a Toshiba A500 and for somedays he had been having BSODs during gaming, during skype or just on the desktop. He told me about the problem and he was talking about this "jmcr.sys" file. I checked the laptop and internet about this and it says it is a memory card driver. I tried to update it to the latest but it is still going on.

also when i try to watch a movie from the internet, the sound is interrupted buy some "click" like noise. randomly. it is like the sound card is not able to handle the source. but i think this is not the case because i tried several sound sources. The same.

Now i am suspicious about Realtek HD audio driver, Nvidia hd audio driver and this jmcr.sys.

and here is my bsod data which doesnt include any of the above drivers but something strange, see:

==================================================
Dump File : 050610-39156-01.dmp
Crash Time : 06.05.2010 17:18:55
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`0b0260d4
Parameter 2 : 00000000`00000001
Parameter 3 : fffff880`08212fdd
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050610-39156-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 050610-26083-01.dmp
Crash Time : 06.05.2010 17:00:28
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`0807fc5c
Parameter 2 : 00000000`00000001
Parameter 3 : fffff880`06ff3165
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\050610-26083-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================


I would be glad if you helped me out.

thanks!


My System SpecsSystem Spec
.

06 May 2010   #2

windows 7 home premium
 
 

I forgot to say that this bluescreens happened after I recovered my brothers laptop from the manufacturers recovery media.
My System SpecsSystem Spec
06 May 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello !!

We really need the Dump files to analysis the casue http://www.sevenforums.com/crash-loc...d-problem.html

Here is a small descrption of your Error Error Message:

The cause might be JMicron JMB38X Memory Card Reader Driver

Hope this helps,
Captain
My System SpecsSystem Spec
.


18 Jun 2010   #4

win 7
 
 

Hello I have the same problem with my toshiba a500. Did you find a solution?
My System SpecsSystem Spec
Reply

 Random BSOD about ntoskrnl.exe or jmcr.sys




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