Recurring Blue Screen


  1. Posts : 3
    Windows 7 Ultimate
       #1

    Recurring Blue Screen


    Hi! I keep getting this error and I've reformatted already. It's only been happening in the last few months. It was fine before all these windows updates.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF80002A827B6
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050810-19016-01.dmp
    d:\system\temp\WER-19234-0.sysdata.xml

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    The specs are:
    board: asus p5k-vm
    cpu: q6600
    memory: 4gb g.skill ddr2-1000
    video: ati radeon 5770 1gb ddr5
    hd.1: ocz agility 120gb ssd
    hd.2: wd black edition 750gb
    sound: creative labs x-fi


    I have included my msinfo32 file and my minidump folder:
    Index of /bluescreen-logs



    THANK YOU!
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    Two of them appear to be caused by your VPN Client. I suggest uninstalling it, and see what happens.

    The other two them look like they were caused by a Windows service being force ended. If you didn't manually end them in Task Manager, check for viruses using Malwarebytes.

    Please post any new dmp files you might get. See this tutorial: https://www.sevenforums.com/tutorials...-analysis.html

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff80002abe7b6}
    
    Unable to load image \SystemRoot\system32\DRIVERS\vfilter.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for vfilter.sys
    Probably caused by : vfilter.sys ( vfilter+29a6 )
    
    Followup: MachineOwner
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\050410-19546-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a08000 PsLoadedModuleList = 0xfffff800`02c45e50
    Debug session time: Tue May  4 08:07:18.584 2010 (GMT-4)
    System Uptime: 2 days 10:51:04.316
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ..............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8004a70730, fffffa8004a70a10, fffff80002d84540}
    
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8004a70730, Terminating object
    Arg3: fffffa8004a70a10, Process image file name
    Arg4: fffff80002d84540, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    
    PROCESS_OBJECT: fffffa8004a70730
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_RECORD:  fffff88002119b78 -- (.exr 0xfffff88002119b78)
    ExceptionAddress: 0000000077ac59ad
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000840ce8
    Attempt to write to address 0000000000840ce8
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000840ce8
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb00e0
     0000000000840ce8 
    
    FOLLOWUP_IP: 
    +0
    00000000`77ac59ad ??              ???
    
    FAULTING_IP: 
    +0
    00000000`77ac59ad ??              ???
    
    FAILED_INSTRUCTION_ADDRESS: 
    +0
    00000000`77ac59ad ??              ???
    
    BUGCHECK_STR:  0xF4_C0000005
    
    STACK_TEXT:  
    fffff880`021190f8 fffff800`02e04c72 : 00000000`000000f4 00000000`00000003 fffffa80`04a70730 fffffa80`04a70a10 : nt!KeBugCheckEx
    fffff880`02119100 fffff800`02db20a3 : ffffffff`ffffffff fffffa80`065e0b60 fffffa80`04a70730 fffffa80`04a70730 : nt!PspCatchCriticalBreak+0x92
    fffff880`02119140 fffff800`02d3669c : ffffffff`ffffffff 00000000`00000001 fffffa80`04a70730 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17936
    fffff880`02119190 fffff800`02a77853 : fffffa80`04a70730 fffff800`c0000005 ffffe6a0`5534479a fffffa80`065e0b60 : nt!NtTerminateProcess+0x20c
    fffff880`02119210 fffff800`02a73df0 : fffff800`02ab2cac fffff880`02119b78 fffff880`021198e0 fffff880`02119c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`021193a8 fffff800`02ab2cac : fffff880`02119b78 fffff880`021198e0 fffff880`02119c20 00000000`00841f70 : nt!KiServiceLinkage
    fffff880`021193b0 fffff800`02a77c42 : fffff880`02119b78 00000000`000131b0 fffff880`02119c20 00000000`00841a48 : nt!KiDispatchException+0x53b
    fffff880`02119a40 fffff800`02a767ba : 00000000`00000001 00000000`000131b0 00000000`77bcf701 00000000`77ae548f : nt!KiExceptionDispatch+0xc2
    fffff880`02119c20 00000000`77ac59ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`00840cf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77ac59ad
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Windows 7 Ultimate
    Thread Starter
       #3

    THANK YOU! (=

    That definitely gives a lot of insight. You're right! I never had issues before I installed the VPN client. Do you know any other VPN clients that would work on win7 x64?


    Thanks again,

    Taney
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    I honestly have no idea. You can post in the Networking section of this forum if you like, and I'm sure someone can help you: Network & Sharing - Windows 7 Forums
      My Computer


 

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