Bluescreen while watching anime in animeshippuuden


  1. Posts : 11
    Windows 7 Home Premium 64bit
       #1

    Bluescreen while watching anime in animeshippuuden


    The bluescreen came up for awhile and my PC will auto-restart. I also experienced crashes while playing Warcraft 3 Frozen Throne. I have no issues crashing my PC while playing other games such as NBA 2K10, Heroes of Newerth, MW2.

    I will post my memory dump here and my pc spec can be viewed at my signature.

    Thank in advance!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    sna1l said:
    The bluescreen came up for awhile and my PC will auto-restart. I also experienced crashes while playing Warcraft 3 Frozen Throne. I have no issues crashing my PC while playing other games such as NBA 2K10, Heroes of Newerth, MW2.

    I will post my memory dump here and my pc spec can be viewed at my signature.

    Thank in advance!
    this one was caused by your usbehci.sys driver. it is a legacy driver. I would re-install the usb drivers with a fresh set

    Let us know if you need help

    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Dump.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e43e50
    Debug session time: Fri May  7 11:00:23.498 2010 (GMT-4)
    System Uptime: 0 days 0:38:35.903
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {5, fffffa8004c4c1a0, 80863b3c, fffffa80056ab250}
    
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
        using a physical memory address that was not allocated by
        the USBport driver.
    Arg2: fffffa8004c4c1a0, Device extension pointer of the host controller
    Arg3: 0000000080863b3c, PCI Vendor,Product id for the controller
    Arg4: fffffa80056ab250, Pointer to Endpoint data structure
    
    Debugging Details:
    ------------------
    
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xFE
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff88003ab6e4e to fffff80002c76600
    
    STACK_TEXT:  
    fffff880`009b0c48 fffff880`03ab6e4e : 00000000`000000fe 00000000`00000005 fffffa80`04c4c1a0 00000000`80863b3c : nt!KeBugCheckEx
    fffff880`009b0c50 fffff880`04829fdf : 00000000`566da180 fffffa80`04c4d6a0 fffffa80`056ab3c0 00000000`00000000 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
    fffff880`009b0c90 fffff880`04829ba4 : fffff880`02591100 ffffffff`ffffff00 fffffa80`056ab3c0 ffffffff`ffffff00 : usbehci!EHCI_sMode_PollEndpointSlot+0x67
    fffff880`009b0d20 fffff880`0482ea71 : fffffa80`056ab250 fffffa80`04c4c1a0 00000002`02e18300 00000000`00000007 : usbehci!EHCI_PollPerAsyEndpoint+0x84
    fffff880`009b0da0 fffff880`03a8ae8b : 00000000`00000002 fffffa80`04c4c1a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
    fffff880`009b0de0 fffff880`03a8f9b1 : 00000000`00000050 00000000`00000004 fffffa80`056ab010 fffffa80`04c4c050 : USBPORT!MPf_PollEndpoint+0x9b
    fffff880`009b0e10 fffff880`03a9b043 : fffffa80`04c4c1a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
    fffff880`009b0e70 fffff880`03a8bf89 : fffffa80`04c4c050 00000000`00000000 fffffa80`04c4ca02 fffffa80`04c4ca10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
    fffff880`009b0ed0 fffff800`02c81cdc : fffff880`02fd4180 fffffa80`04c4ca10 fffffa80`04c4ca28 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`009b0f00 fffff800`02c7c765 : 62f8627a`14c314c5 fffffa80`042d1b60 00000000`00000000 fffff880`03a8bdb0 : nt!KiRetireDpcList+0x1bc
    fffff880`009b0fb0 fffff800`02c7c57c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
    fffff880`075c1be0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    usbehci!EHCI_sMode_PollEndpointSlot+67
    fffff880`04829fdf 4533c9          xor     r9d,r9d
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+67
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: usbehci
    
    IMAGE_NAME:   usbehci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc06
    
    FAILURE_BUCKET_ID:  X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
    
    BUCKET_ID:  X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    How do I reinstall the usb drivers? could it be some other problems? i will update my dump file again if i experienced blue screen..

    Thank =)
    Last edited by sna1l; 07 May 2010 at 22:57.
      My Computer


  4. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    hmm My PC just restarted by itself when i am playing Warcraft 3.. I am still not sure what is the problem.. I am trying again with the "Automatically Restart" off ...
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    sna1l said:
    How do I reinstall the usb drivers? could it be some other problems? i will update my dump file again if i experienced blue screen..

    Thank =)

    Nope afraid it is the usb. See picture. You have a USB hub, that requires drivers. go to the mfr site find the driver for your model and install it.

    Let us know if you need help
    Last edited by zigzag3143; 20 May 2010 at 21:07.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    sna1l said:
    hmm My PC just restarted by itself when i am playing Warcraft 3.. I am still not sure what is the problem.. I am trying again with the "Automatically Restart" off ...
    Its going to be a blue screen and in fact [probably was. You should also be using the small kernel dump. it is smaller but gives almost as much info.

    Ken
      My Computer


  7. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    i uninstall all my usb drivers and reboot my computer. I have also reinstalled my razor mouse driver. I will post my dump file if I experience BSOD again.

    thank =)
      My Computer


  8. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Update: While playing Warcraft 3 just now, I experienced BSOD again, but this time i couldnt save the minidump, my PC just hanged at the bluescreen..

    What should i do?
      My Computer


 

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