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Unexpected restart with no warnings, BSOD, or errors
Hi all,
This is my first post here so please excuse me if I've posted in the wrong place. I have a very annoying problem that I do not know how to fix. My problem is, my installation of Windows 7 Home Premium 64-bit randomly shuts down without any warnings at all. I'm just typing online, reading emails, chatting with my friends, and all of the sudden my screen goes black, and then I see the BIOS loading screen, and then "Windows has not shut down properly". This happens with no warnings, no Blue Screen of Deaths, or error messages. I have my system up-to-date with antivirus software, Windows Updates, and drivers. I have scanned my system and found no viruses. I've also checked my hard disk for errors and defragmented. I have unchecked "Automatically Restart" with no luck. I have a ASUS UL20A-A1 laptop with a 4GB RAM upgrade: Amazon.com: ASUS UL20A-A1 Thin and Light 12.1-Inch Silver Laptop - 7.5 Hours of Battery Life (Windows 7 Home Premium): Electronics
For the first couple of weeks I had this laptop, I had the preinstalled Windows 7 and never experienced any random reboots. I tried to reinstall using my recovery partition, and then found out it was broken, so deleted it, and used the two recovery dvds to reinstall. Ever since then I have experienced this problem. I've tried reinstalling with the recovery dvds again and again, with the same results. I have contacted ASUS Technical Support as well, since I have a felling that it might be defective recovery dvds, however I also wanted to post here to see if you guys could help me out. I really love Windows 7, and would prefer to not switch to any other OS. I have also attached a pic of my system reliability report, if that helps.
Thanks for the help!
-McDougal