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Windows 7: BSOD Help Required!

12 May 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

Uninstall McAfee and run this removal tool: http://download.mcafee.com/products/...tches/MCPR.exe

Then install Microsoft Security Essentials.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_Minidump (2).zip\Minidump\051210-19203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03400000 PsLoadedModuleList = 0xfffff800`0363de50
Debug session time: Wed May 12 15:34:36.987 2010 (GMT-4)
System Uptime: 0 days 0:03:33.940
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 135, {ffffffffc0000005, fffff88007da2d80, fffff8800113b300, fffff8a000207ab0}

Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+4d2c9 )

Followup: MachineOwner
---------



My System SpecsSystem Spec
.

12 May 2010   #12
Talexe

Windows 7
 
 

Thanks! I don't want to sound smug, but I never did trust my dad's faith in McAfee! I'll keep you updated on progress.
My System SpecsSystem Spec
12 May 2010   #13
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Talexe View Post
Thanks! I don't want to sound smug, but I never did trust my dad's faith in McAfee! I'll keep you updated on progress.
IMO, McAfee is bloated junkware. 100% guaranteed to slow down your system, and will cause loads of problems or your money back!
My System SpecsSystem Spec
.


12 May 2010   #14
Talexe

Windows 7
 
 

How sure are you that the problem will be solved now?

In the glorious event that it is, what happens from here? Is there likely to be any lasting damage to my system from all these 'critical errors'? Are there any measures I can take to make sure this doesn't happen again?
My System SpecsSystem Spec
12 May 2010   #15
Jonathan_King

Windows 7 Professional x64
 
 

No, BSODs are stop errors designed to shut down the computer before hardware damage occurs.

I have a good guess removing McAfee will do it, but nothing is ever certain.
My System SpecsSystem Spec
12 May 2010   #16
Talexe

Windows 7
 
 

Thanks once again! I currently have SpyBot - Search and Destroy enabled. Will this conflict with Microsoft Security Essentials?
My System SpecsSystem Spec
12 May 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

It shouldn't, but I'll keep that in mind if you have any more problems.
My System SpecsSystem Spec
Reply

 BSOD Help Required!




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