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Windows 7: BSOD repeating, NEES HELP PLEASE!

09 May 2010   #1

windows 7 Ultimate Ver. 6.1.7600
 
 
BSOD repeating, NEES HELP PLEASE!

I have an HP Pavillion DV4-1225dx that is running windows ultimate 64 bit version. I randomly get a BSOD and it happens often, everytime i use my laptop. Happens about once every hour. I did a clean install several times and it keeps happening, can someone please help. I have attached my .dmp files. Please help, i'm so tired and frustrated and don't what else to do.

My System SpecsSystem Spec
.

09 May 2010   #2
Microsoft MVP

 
 

I strongly suspect a hardware problem (because you've reinstalled Windows and the problem still exists).
Please try these free diagnostics first:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)
You have 3 different error messages - and all point to Windows files (which you've just installed).
This further supports the suspicion of a hardware problem.
Please let us know the results of the hardware diagnostics and we'll move on from there.

Summary of the BSOD's:
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  9 16:46:58.288 2010 (GMT-4)
System Uptime: 0 days 1:10:50.879
BugCheck 50, {fffff900c273d000, 0, fffff96000173780, 0}
Probably caused by : win32k.sys ( win32k!memcpy+b0 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat May  8 15:44:36.690 2010 (GMT-4)
System Uptime: 0 days 0:04:24.155
BugCheck 3B, {c0000005, fffff80002bf6f6a, fffff8800255ec10, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpGetObjectRefInfo+4a )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat May  8 14:48:30.302 2010 (GMT-4)
System Uptime: 0 days 0:02:24.893
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 1E, {ffffffffc0000005, fffff88003f6b0f7, 1, 335}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
My System SpecsSystem Spec
10 May 2010   #3

windows 7 Ultimate Ver. 6.1.7600
 
 

Hey USASMA,

I did the HD test, and everything came back fine. I did the memory test too. One stick came back fine in both slots, and the other memory stick would not finish the test in either slot. It would restart the laptop at 42% thru the test 1 of the 2 test. Does that mean this stick of memory bad, and I need to go ahead and buy another. Might this cure my issues?
My System SpecsSystem Spec
.


11 May 2010   #4
Microsoft MVP

 
 

If the test won't finish with the one stick - then I'd have to suspect that there's an issue with that stick.
I'd try running with only the good stick for a while and see if that fixes things. If so, then purchase another stick.
My System SpecsSystem Spec
11 May 2010   #5

Windows 7 Home Premium 64-bit
 
 

are there any updates listed on the manufacturer site? there could be a fix listed that is related to the model of your computer if the memory is not an issue .. hardware diag is a good call though...
My System SpecsSystem Spec
11 May 2010   #6

windows 7 Ultimate Ver. 6.1.7600
 
 

Thanks for all your help guys. Been running with the one stick that passed the memory test, and I've had no crashes all day. Before it would crash ever 20 mins. I'll go buy another stick sometimes soon. Thanks for all the help.
My System SpecsSystem Spec
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 BSOD repeating, NEES HELP PLEASE!




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