BSOD crash during games


  1. Posts : 3
    Windows 7 Home Premium x64
       #1

    BSOD crash during games


    Hello,

    I recently put together my first computer and everything has been going wonderfully, up until I started playing games.
    The other night I was playing an online FPS and the computer suddenly crashed and I got a blue screen with an error message that dissapeared too fast for me to read.
    However I've gone and attached the minidump file in my post.
    The problem has returned 4 times already and I'm starting to get worried, I'm not quite sure what to do.
    It only happens when I play games though, which is different from the other posts I've read...

    If anyone could help me out, I'd very much appreciate it! ;3
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Jeimz said:
    Hello,

    I recently put together my first computer and everything has been going wonderfully, up until I started playing games.
    The other night I was playing an online FPS and the computer suddenly crashed and I got a blue screen with an error message that dissapeared too fast for me to read.
    However I've gone and attached the minidump file in my post.
    The problem has returned 4 times already and I'm starting to get worried, I'm not quite sure what to do.
    It only happens when I play games though, which is different from the other posts I've read...

    If anyone could help me out, I'd very much appreciate it! ;3


    This one was caueed by your NewDeathAdder mouse driver (danew.sys) I would download a fresh copy and install it.

    Ken
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\050910-22713-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a52000 PsLoadedModuleList = 0xfffff800`02c8fe50
    Debug session time: Sun May  9 19:48:23.412 2010 (GMT-4)
    System Uptime: 0 days 0:34:53.536
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\drivers\danew.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for danew.sys
    *** ERROR: Module load completed but symbols could not be loaded for danew.sys
    Probably caused by : danew.sys ( danew+6da )
    
    Followup: MachineOwner
    ---------
    
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +6723952f017edf10
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002aba32e to fffff80002ac25d0
    
    STACK_TEXT:  
    fffff880`03120c98 fffff800`02aba32e : fffffa80`0658de30 fffffa80`07cea190 fffff880`031214a0 fffff800`02aef524 : nt!KeBugCheck
    fffff880`03120ca0 fffff800`02ae82ed : fffff800`02cd0b88 fffff800`02c09a40 fffff800`02a52000 fffff880`03121400 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff880`03120cd0 fffff800`02aef950 : fffff800`02c11b24 fffff880`03120d48 fffff880`03121400 fffff800`02a52000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`03120d00 fffff800`02af0f2e : fffff880`03121400 fffff880`031214a0 fffffa80`00000001 00000000`00000081 : nt!RtlDispatchException+0x410
    fffff880`031213e0 fffff800`02b1eb52 : fffffa80`0710e000 00000000`00000000 00000000`00000000 fffff800`02a0c6e5 : nt!RtlRaiseStatus+0x4e
    fffff880`03121980 fffff880`05cae6da : fffffa80`05c098b0 fffff800`00000000 00000000`00000008 fffff800`02a0b300 : nt! ?? ::FNODOBFM::`string'+0xf5fc
    fffff880`03121a00 fffffa80`05c098b0 : fffff800`00000000 00000000`00000008 fffff800`02a0b300 00000000`00000008 : danew+0x6da
    fffff880`03121a08 fffff800`00000000 : 00000000`00000008 fffff800`02a0b300 00000000`00000008 fffff800`02a0b69a : 0xfffffa80`05c098b0
    fffff880`03121a10 00000000`00000008 : fffff800`02a0b300 00000000`00000008 fffff800`02a0b69a fffffa80`07403c60 : 0xfffff800`00000000
    fffff880`03121a18 fffff800`02a0b300 : 00000000`00000008 fffff800`02a0b69a fffffa80`07403c60 fffff800`02ac4c26 : 0x8
    fffff880`03121a20 fffffa80`05c098c0 : fffffa80`05c09802 fffff880`043115a6 00000000`54627255 00000000`00000c10 : hal!HalpDmaAllocateMapRegisters+0x3b8
    fffff880`03121ab0 fffffa80`05c09802 : fffff880`043115a6 00000000`54627255 00000000`00000c10 fffffa80`70627375 : 0xfffffa80`05c098c0
    fffff880`03121ab8 fffff880`043115a6 : 00000000`54627255 00000000`00000c10 fffffa80`70627375 00000000`00000000 : 0xfffffa80`05c09802
    fffff880`03121ac0 fffff880`042fc5d9 : fffffa80`06e12050 fffffa80`06ee6900 00000000`00000000 00000000`00000000 : USBPORT!USBPORT_DereferenceDeviceHandle+0x14e
    fffff880`03121b20 fffff880`042fcab7 : fffffa80`08787c02 fffffa80`07403c60 00000000`ffffffff fffffa80`06e12ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
    fffff880`03121c00 fffff880`042fa64f : fffffa80`06e12ea8 fffffa80`06e121a0 fffffa80`06e13040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
    fffff880`03121c60 fffff880`042ebf89 : fffffa80`06e12050 00000000`00000000 fffffa80`06e12e02 fffffa80`06e12ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
    fffff880`03121ca0 fffff800`02acdcdc : fffff880`030f9180 fffffa80`06e12ea8 fffffa80`06e12ec0 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`03121cd0 fffff800`02acadfa : fffff880`030f9180 fffff880`031040c0 00000000`00000000 fffff880`042ebdb0 : nt!KiRetireDpcList+0x1bc
    fffff880`03121d80 00000000`00000000 : fffff880`03122000 fffff880`0311c000 fffff880`03121d40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    danew+6da
    fffff880`05cae6da ??              ???
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  danew+6da
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: danew
    
    IMAGE_NAME:  danew.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b6beb7d
    
    FAILURE_BUCKET_ID:  X64_0x1E_danew+6da
    
    BUCKET_ID:  X64_0x1E_danew+6da
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #3

    Hi Jeimz,

    I will look at your dump later as I have to run out shortly, but for now what FPS where you playing? Is it Windows 7 compatible?
    If not, please right click on the shortcut or *.exe, go to the compatibility tab and set it to run in Windows XP (SP3) mode, you may also wish to disable desktop composition and run it as administrator (same tab).

    Tim
      My Computer


  4. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #4

    Thanks Zigzag3143!

    I agree it looks like the gaming mouse drivers. More than a few other users have had the same issue.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #5

    @ TimStitt - I was playing ijji's AvA, it is Windows 7 compatible. :)

    @ Zigzag3143 - Thank you, I will try updating with a fresh driver! I was worried it might have been a hardware issue.. >.<;

    Thank you both!
      My Computer


  6. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #6

    You're welcome. Let us know if you are successful or not. :)
      My Computer


  7. Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       #7

    It's working! I installed the new drivers and I've been in-game for an hour with no crashes.
    Thanks!
    Last edited by Jeimz; 09 May 2010 at 21:37. Reason: Typo
      My Computer


  8. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #8

    Nice one ZigZag and congrats Jeimz.

    Zig - I can't rep you again so soon.... but right on the money again as usual.
      My Computer


 

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