Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD every month

10 May 2010   #1
Caketaker

windows 7
 
 
BSOD every month

Hello

Since i got a new computer near end of last year with new cpu, memory etc. I've been getting BSOD nearly every month and latest one was a few days ago.

I've got this memory.dmp file and tried zipping it up to attach it to the forums but it's still too big to attach to the forums.


My System SpecsSystem Spec
.

10 May 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome CareTaker!

Try uploading it to RapidShare.
My System SpecsSystem Spec
10 May 2010   #3
Caketaker

windows 7
 
 

Thanks but it's caketaker not caretaker

I've uploaded file via rapidshare....

RapidShare: 1-CLICK Web hosting - Easy Filehosting
My System SpecsSystem Spec
.


10 May 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

That dmp file looks corrupted. Try setting your computer to generate a minidump, then follow these instruction for uploading it: http://www.sevenforums.com/tutorials...-analysis.html

Instructions for changing to Minidump are contained in the link.
My System SpecsSystem Spec
10 May 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Your .dmp file is 80mb!! Follow these steps to enable a small memory dump..


Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
In the Write debugging information list, click Small memory dump (64k).

This will help us in analyzing your .dmp file...
My System SpecsSystem Spec
10 May 2010   #6
Caketaker

windows 7
 
 

Ah right...

here is the minidump file...
My System SpecsSystem Spec
10 May 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

Looks like bad RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {188, 2, 0, fffff880014c981c}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
My System SpecsSystem Spec
10 May 2010   #8
Caketaker

windows 7
 
 

Thanks for your help.

I'll give this memtest a try to see if anything comes up.
My System SpecsSystem Spec
11 May 2010   #9
Caketaker

windows 7
 
 

Well i did the memtest and it reported no errors. Just wondering if you could take a look at last months minidump to see what that says....
My System SpecsSystem Spec
11 May 2010   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Caketaker View Post
Well i did the memtest and it reported no errors. Just wondering if you could take a look at last months minidump to see what that says....

This one was caused by your video driver. I would use the Mfr uninstall tool to completley remove this driver then install a fresh copy.


Let us know if you need help with this

Ken


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\041110-17050-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
Debug session time: Sun Apr 11 03:06:05.254 2010 (GMT-4)
System Uptime: 0 days 0:09:35.987
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80043e44e0, fffff88003ed802c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+602c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80043e44e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003ed802c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+602c
fffff880`03ed802c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`05f729c8 fffff880`04f1eef8 : 00000000`00000116 fffffa80`043e44e0 fffff880`03ed802c 00000000`00000000 : nt!KeBugCheckEx
fffff880`05f729d0 00000000`00000116 : fffffa80`043e44e0 fffff880`03ed802c 00000000`00000000 00000000`00000002 : dxgkrnl+0x5cef8
fffff880`05f729d8 fffffa80`043e44e0 : fffff880`03ed802c 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05f729e0 fffff880`03ed802c : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`043e44e0
fffff880`05f729e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f1ec02 : atikmpag+0x602c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+602c
fffff880`03ed802c 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+602c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bab0dbd

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD every month




Thread Tools





Similar help and support threads
Thread Forum
2nd BSOD in 2 month
Dear Support, Today got BSOD a 2nd time in about 2 months. After the 1st time, suspect graphic card runs hot, so install fan near it. Now the card's heatsink is cool to the touch. So now no idea what cause the 2nd bsod. Pls help & thanks alot. Tian
BSOD Help and Support
A few BSOD's in the last month
So around February, I decided to buy parts and build my first P/C. It has been running very good in the last few months, with minimal to no problems. Being an IT major, I manage to take extra cautious care of my P/C, and attempt to troubleshoot and repair any problems that occur. However, in the...
BSOD Help and Support
Random BSOD's for about a month now.
Hi been getting random crashes for about a month or so now. happens at random times, whilst doing different things. i have had different reasons for the BSOD too, irql_not_less_or_equal, system service exception and a few others motherboard- asus m5a99x evo amd 990x ddr3 graphics- HIS ATI...
BSOD Help and Support
BSOD every month
this computer is two years old and i been getting bluescreens only this year and they happen at least once a month. although they don't bother me most i wanna fix them before they become more of a problem. Motherboard N-Alvorix-RS880-uATX (Alvorix) Processor AMD Phenom II X4 820 Memory 6 GB...
BSOD Help and Support
BSOD - 5th time this month
- x86 (32-bit) or x64 ? 32 - the original installed OS on the system? you ask if its original? yes - an OEM or full retail version? OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? half year - What is the age of...
BSOD Help and Support
a few BSoD during the last month
several bsod since install i have pursued a windows 7 a month ago and installed on a brand new empty hardisk, in a new cabinet with a few fans. A new cpu cooler is added aswell. being a new kid in this, i forgot to get all the drivers to motherboard in , should be done now. But still...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App