BSOD every month


  1. Posts : 16
    windows 7
       #1

    BSOD every month


    Hello

    Since i got a new computer near end of last year with new cpu, memory etc. I've been getting BSOD nearly every month and latest one was a few days ago.

    I've got this memory.dmp file and tried zipping it up to attach it to the forums but it's still too big to attach to the forums.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome CareTaker!

    Try uploading it to RapidShare.
      My Computer


  3. Posts : 16
    windows 7
    Thread Starter
       #3

    Thanks but it's caketaker not caretaker

    I've uploaded file via rapidshare....

    RapidShare: 1-CLICK Web hosting - Easy Filehosting
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    That dmp file looks corrupted. Try setting your computer to generate a minidump, then follow these instruction for uploading it: https://www.sevenforums.com/tutorials...-analysis.html

    Instructions for changing to Minidump are contained in the link.
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    Your .dmp file is 80mb!! Follow these steps to enable a small memory dump..


    Click Start, point to Settings, and then click Control Panel.
    Double-click System.
    Click the Advanced tab, and then click Settings under Startup and Recovery.
    In the Write debugging information list, click Small memory dump (64k).

    This will help us in analyzing your .dmp file...
      My Computer


  6. Posts : 16
    windows 7
    Thread Starter
       #6

    Ah right...

    here is the minidump file...
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Looks like bad RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {188, 2, 0, fffff880014c981c}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
      My Computer


  8. Posts : 16
    windows 7
    Thread Starter
       #8

    Thanks for your help.

    I'll give this memtest a try to see if anything comes up.
      My Computer


  9. Posts : 16
    windows 7
    Thread Starter
       #9

    Well i did the memtest and it reported no errors. Just wondering if you could take a look at last months minidump to see what that says....
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    Caketaker said:
    Well i did the memtest and it reported no errors. Just wondering if you could take a look at last months minidump to see what that says....

    This one was caused by your video driver. I would use the Mfr uninstall tool to completley remove this driver then install a fresh copy.


    Let us know if you need help with this

    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\041110-17050-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
    Debug session time: Sun Apr 11 03:06:05.254 2010 (GMT-4)
    System Uptime: 0 days 0:09:35.987
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........................
    Loading User Symbols
    Loading unloaded module list
    .....
    Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80043e44e0, fffff88003ed802c, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+602c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80043e44e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003ed802c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+602c
    fffff880`03ed802c 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`05f729c8 fffff880`04f1eef8 : 00000000`00000116 fffffa80`043e44e0 fffff880`03ed802c 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05f729d0 00000000`00000116 : fffffa80`043e44e0 fffff880`03ed802c 00000000`00000000 00000000`00000002 : dxgkrnl+0x5cef8
    fffff880`05f729d8 fffffa80`043e44e0 : fffff880`03ed802c 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`05f729e0 fffff880`03ed802c : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`043e44e0
    fffff880`05f729e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f1ec02 : atikmpag+0x602c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmpag+602c
    fffff880`03ed802c 4883ec28        sub     rsp,28h
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  atikmpag+602c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bab0dbd
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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