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| 11 May 2010 | #1 |
| | Explorer stops and restarts I posted this problem last week and got couple replies but unfortunately didn't work. Here is my problem again: I have fresh installed windows 7 ultimate. When I try to download a pdf file from internet or save a picture from email or facebook to my computer, as soon I hit save a message of "explorer stoped working" appears, and then another mesage says it restarts explorer. I appreciate your help, thanks, Bob |
My System Specs | |
| 11 May 2010 | #2 |
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Quote: Originally Posted by bahmanbahrami  I posted this problem last week and got couple replies but unfortunately didn't work. Here is my problem again: I have fresh installed windows 7 ultimate. When I try to download a pdf file from internet or save a picture from email or facebook to my computer, as soon I hit save a message of "explorer stoped working" appears, and then another mesage says it restarts explorer. I appreciate your help, thanks, Bob You need to look for critical errors (they have red in the left column) that say app hang, app crash, eplorer stopped working, etc. When you find them note the event ID and source code and relay them to us Let us know if you need help ken |
| My System Specs |
| 11 May 2010 | #3 |
| | explorer stops Here is info you asked: Source: Application Error Event ID: 1000 Thanks for helping me Bob |
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| 06 Mar 2011 | #4 |
| | Explorer stops and restarts at startup  I encounter this error every time I start the computer. It is a secondhand computer I bought with Windows 7 installed. The error only started appearing in the last 2 days. I've had the machine myself for 1 month.Windows explorer crashes and restarts once. I check the event log and it led me to this report: Version=1 EventType=BEX EventTime=129438674651142578 ReportType=2 Consent=1 UploadTime=129438674735673828 ReportIdentifier=2a591219-47bd-11e0-9ff8-0013a90ee089 IntegratorReportIdentifier=2a591218-47bd-11e0-9ff8-0013a90ee089 Response.BucketId=1770846239 Response.BucketTable=5 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=Explorer.EXE Sig[1].Name=Application Version Sig[1].Value=6.1.7601.17514 Sig[2].Name=Application Timestamp Sig[2].Value=4ce796f3 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_0a9e Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=00000000 Sig[6].Name=Exception Offset Sig[6].Value=655b6c6a Sig[7].Name=Exception Code Sig[7].Value=c0000005 Sig[8].Name=Exception Data Sig[8].Value=00000008 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=6153 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Windows\Explorer.EXE UI[3]=Windows Explorer has stopped working UI[4]=Windows can check online for a solution to the problem and try to restart the program. UI[5]=Check online for a solution and restart the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Windows\Explorer.EXE LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll LoadedModule[5]=C:\Windows\system32\msvcrt.dll LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[7]=C:\Windows\system32\RPCRT4.dll LoadedModule[8]=C:\Windows\system32\GDI32.dll LoadedModule[9]=C:\Windows\system32\USER32.dll LoadedModule[10]=C:\Windows\system32\LPK.dll LoadedModule[11]=C:\Windows\system32\USP10.dll LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll LoadedModule[13]=C:\Windows\system32\SHELL32.dll LoadedModule[14]=C:\Windows\system32\ole32.dll LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll LoadedModule[17]=C:\Windows\system32\DUser.dll LoadedModule[18]=C:\Windows\system32\DUI70.dll LoadedModule[19]=C:\Windows\system32\IMM32.dll LoadedModule[20]=C:\Windows\system32\MSCTF.dll LoadedModule[21]=C:\Windows\system32\UxTheme.dll LoadedModule[22]=C:\Windows\system32\POWRPROF.dll LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll LoadedModule[26]=C:\Windows\system32\dwmapi.dll LoadedModule[27]=C:\Windows\system32\slc.dll LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c 80\gdiplus.dll LoadedModule[29]=C:\Windows\system32\Secur32.dll LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL LoadedModule[31]=C:\Windows\system32\PROPSYS.dll LoadedModule[32]=C:\Windows\system32\guard32.dll LoadedModule[33]=C:\Windows\system32\VERSION.dll LoadedModule[34]=C:\Windows\system32\fltlib.dll LoadedModule[35]=C:\Windows\system32\WINSTA.dll LoadedModule[36]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[37]=C:\Windows\system32\CLBCatQ.DLL LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll LoadedModule[39]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[40]=C:\Windows\system32\profapi.dll LoadedModule[41]=C:\Windows\system32\apphelp.dll LoadedModule[42]=C:\Windows\system32\EhStorShell.dll LoadedModule[43]=C:\PROGRA~1\MSOFFI~1\Office14\GROOVEEX.DLL LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVC R90.dll LoadedModule[45]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVC P90.dll LoadedModule[46]=C:\Windows\WinSxS\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL9 0.DLL LoadedModule[47]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf LoadedModule[48]=C:\PROGRA~1\MSOFFI~1\Office14\1033\GrooveIntlResource.dll LoadedModule[49]=C:\Windows\System32\cscui.dll LoadedModule[50]=C:\Windows\System32\CSCDLL.dll LoadedModule[51]=C:\Windows\system32\CSCAPI.dll LoadedModule[52]=C:\Windows\system32\ntshrui.dll LoadedModule[53]=C:\Windows\system32\srvcli.dll LoadedModule[54]=C:\Windows\system32\IconCodecService.dll LoadedModule[55]=C:\Windows\system32\CRYPTSP.dll LoadedModule[56]=C:\Windows\system32\rsaenh.dll LoadedModule[57]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[58]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[59]=C:\Windows\system32\SndVolSSO.DLL LoadedModule[60]=C:\Windows\system32\HID.DLL LoadedModule[61]=C:\Windows\System32\MMDevApi.dll LoadedModule[62]=C:\Windows\system32\timedate.cpl LoadedModule[63]=C:\Windows\system32\ATL.DLL LoadedModule[64]=C:\Windows\system32\actxprxy.dll LoadedModule[65]=C:\Windows\system32\ntmarta.dll LoadedModule[66]=C:\Windows\system32\WLDAP32.dll LoadedModule[67]=C:\Windows\System32\shdocvw.dll LoadedModule[68]=C:\Windows\system32\LINKINFO.dll LoadedModule[69]=C:\Windows\system32\USERENV.dll LoadedModule[70]=C:\Windows\System32\shacct.dll LoadedModule[71]=C:\Windows\system32\SAMLIB.dll LoadedModule[72]=C:\Windows\system32\MsftEdit.dll LoadedModule[73]=C:\Windows\system32\msls31.dll LoadedModule[74]=C:\Windows\system32\authui.dll LoadedModule[75]=C:\Windows\system32\CRYPTUI.dll LoadedModule[76]=C:\Windows\system32\CRYPT32.dll LoadedModule[77]=C:\Windows\system32\MSASN1.dll LoadedModule[78]=C:\Windows\system32\urlmon.dll LoadedModule[79]=C:\Windows\system32\WININET.dll LoadedModule[80]=C:\Windows\system32\iertutil.dll LoadedModule[81]=C:\Windows\system32\thumbcache.dll LoadedModule[82]=C:\Windows\system32\PSAPI.DLL LoadedModule[83]=C:\Windows\system32\NetworkExplorer.dll LoadedModule[84]=C:\Windows\system32\WINMM.dll LoadedModule[85]=C:\Windows\system32\wdmaud.drv LoadedModule[86]=C:\Windows\system32\ksuser.dll LoadedModule[87]=C:\Windows\system32\AVRT.dll LoadedModule[88]=C:\Program Files\Unlocker\UnlockerHook.dll LoadedModule[89]=C:\Windows\system32\XmlLite.dll LoadedModule[90]=C:\Windows\system32\AUDIOSES.DLL LoadedModule[91]=C:\Windows\system32\msacm32.drv LoadedModule[92]=C:\Windows\system32\MSACM32.dll LoadedModule[93]=C:\Windows\system32\midimap.dll LoadedModule[94]=C:\Windows\System32\gameux.dll LoadedModule[95]=C:\Windows\System32\wer.dll LoadedModule[96]=C:\Windows\system32\netutils.dll LoadedModule[97]=C:\Program Files\MS Office\Office14\msohevi.dll LoadedModule[98]=C:\Windows\system32\SXS.DLL LoadedModule[99]=C:\Windows\system32\stobject.dll LoadedModule[100]=C:\Windows\system32\BatMeter.dll LoadedModule[101]=C:\Windows\system32\WTSAPI32.dll LoadedModule[102]=C:\Windows\system32\WINTRUST.dll LoadedModule[103]=C:\Windows\System32\SyncCenter.dll LoadedModule[104]=C:\Windows\system32\msiltcfg.dll LoadedModule[105]=C:\Windows\system32\msi.dll LoadedModule[106]=C:\Windows\system32\es.dll LoadedModule[107]=C:\Windows\system32\prnfldr.dll LoadedModule[108]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[109]=C:\Windows\system32\OLEACC.dll LoadedModule[110]=C:\Windows\system32\UIAutomationCore.dll LoadedModule[111]=C:\Program Files\Internet Explorer\ieproxy.dll LoadedModule[112]=C:\Windows\system32\dxp.dll LoadedModule[113]=C:\Windows\system32\Syncreg.dll LoadedModule[114]=C:\Windows\System32\netshell.dll LoadedModule[115]=C:\Windows\System32\IPHLPAPI.DLL LoadedModule[116]=C:\Windows\system32\NSI.dll LoadedModule[117]=C:\Windows\System32\WINNSI.DLL LoadedModule[118]=C:\Windows\System32\nlaapi.dll LoadedModule[119]=C:\Windows\System32\UIAnimation.dll LoadedModule[120]=C:\Windows\system32\wpdshserviceobj.dll LoadedModule[121]=C:\Windows\System32\ieframe.dll LoadedModule[122]=C:\Windows\system32\PortableDeviceTypes.dll LoadedModule[123]=C:\Windows\System32\AltTab.dll LoadedModule[124]=C:\Windows\system32\PortableDeviceApi.dll LoadedModule[125]=C:\Windows\System32\pnidui.dll LoadedModule[126]=C:\Windows\System32\QUtil.dll LoadedModule[127]=C:\Windows\System32\wevtapi.dll LoadedModule[128]=C:\Windows\System32\Actioncenter.dll LoadedModule[129]=C:\Windows\System32\srchadmin.dll LoadedModule[130]=C:\Windows\system32\fxsst.dll LoadedModule[131]=C:\Windows\system32\FXSAPI.dll LoadedModule[132]=C:\Windows\system32\FXSRESM.DLL LoadedModule[133]=C:\Windows\system32\mssprxy.dll LoadedModule[134]=C:\Windows\system32\imapi2.dll LoadedModule[135]=C:\Windows\system32\taskschd.dll LoadedModule[136]=C:\Windows\System32\bthprops.cpl LoadedModule[137]=C:\Windows\System32\StructuredQuery.dll LoadedModule[138]=C:\Windows\system32\dhcpcsvc6.DLL LoadedModule[139]=C:\Windows\system32\WS2_32.dll LoadedModule[140]=C:\Windows\system32\dhcpcsvc.DLL LoadedModule[141]=C:\Windows\System32\npmproxy.dll LoadedModule[142]=C:\Windows\System32\hgcpl.dll LoadedModule[143]=C:\Windows\System32\provsvc.dll LoadedModule[144]=C:\Windows\System32\netprofm.dll LoadedModule[145]=C:\Windows\system32\wkscli.dll LoadedModule[146]=C:\Windows\system32\Wlanapi.dll LoadedModule[147]=C:\Windows\system32\wlanutil.dll LoadedModule[148]=C:\Windows\system32\wwanapi.dll LoadedModule[149]=C:\Windows\system32\wwapi.dll LoadedModule[150]=C:\Windows\System32\QAgent.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 State[1].Key=DataRequest State[1].Value=Bucket=1770846239/nBucketTable=5/nResponse=1/n FriendlyEventName=Stopped working ConsentKey=BEX AppName=Windows Explorer AppPath=C:\Windows\Explorer.EXE |
| My System Specs |
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