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Windows 7: MapleStory BSOD


12 May 2010   #1

Windows 7 Ultimate 32bit
 
 
MapleStory BSOD

I get BLUESCREEN error after i type words in the login page..
can anyone please tell me the solution?

Attachment 72368


My System SpecsSystem Spec
.

12 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by KeepLol View Post
I get BLUESCREEN error after i type words in the login page..
can anyone please tell me the solution?

we need the actual DMP file created when you crashed. Use these to find and u pload it. http://www.sevenforums.com/crash-loc...d-problem.html


Ken
My System SpecsSystem Spec
12 May 2010   #3

Windows 7 Ultimate 32bit
 
 

added
My System SpecsSystem Spec
.


12 May 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by KeepLol View Post
added

This one was caused by your audiodg.sys. It is a win 7 file that sometimes uses high amoounts of CPU.


Since it is a win 7 file I would run a system file check.
(type cmd in search>right click and run as admin>sfc /scannow)

Let us know the results

Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\051210-21403-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x83038000 PsLoadedModuleList = 0x83177570
Debug session time: Tue May 11 23:29:58.128 2010 (GMT-4)
System Uptime: 0 days 3:06:04.907
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c000001d, 8306f697, 88ff2cc0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiTrap07+cf )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 8306f697, The address that the exception occurred at
Arg3: 88ff2cc0, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KiTrap07+cf
8306f697 0fae29          xrstor  [ecx]

TRAP_FRAME:  88ff2cc0 -- (.trap 0xffffffff88ff2cc0)
ErrCode = 00000000
eax=00000007 ebx=80010031 ecx=88ff2dc0 edx=00000000 esi=0305fd04 edi=85506030
eip=8306f697 esp=88ff2d34 ebp=88ff2d34 iopl=0         nv up di pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010006
nt!KiTrap07+0xcf:
8306f697 0fae29          xrstor  [ecx]
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 703b7a89 to 8306f697

FAILED_INSTRUCTION_ADDRESS: 
nt!KiTrap07+cf
8306f697 0fae29          xrstor  [ecx]

STACK_TEXT:  
88ff2d34 703b7a89 badb0d00 00000000 00000000 nt!KiTrap07+0xcf
WARNING: Frame IP not in any known module. Following frames may be wrong.
0305fc7c 00000000 00000000 00000000 00000000 0x703b7a89


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiTrap07+cf
8306f697 0fae29          xrstor  [ecx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiTrap07+cf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbffc

FAILURE_BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf

BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 May 2010   #5

Windows 7 Ultimate 32bit
 
 

Here the result..


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>
My System SpecsSystem Spec
12 May 2010   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by KeepLol View Post
Here the result..


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc/scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>
Well that is a good thing. If the crashes keep up we can get more agressive. Let me take another look

Ken
My System SpecsSystem Spec
12 May 2010   #7

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Well that is a good thing. If the crashes keep up we can get more agressive. Let me take another look

Ken
How is it?
My System SpecsSystem Spec
12 May 2010   #8

 

KeepLol - have you verified that your drivers are all up to date (specifically the audio driver)?
My System SpecsSystem Spec
14 May 2010   #9

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by johngalt View Post
KeepLol - have you verified that your drivers are all up to date (specifically the audio driver)?
Ya..
But if i disable my audio device, i can go in the game
After enable it, bsod will appear..
My System SpecsSystem Spec
14 May 2010   #10

Windows 7 Ultimate 32bit
 
 

so how now?
My System SpecsSystem Spec
Reply

 MapleStory BSOD




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