I am using a Toshiba Satellite A505-S6025 laptop running Windows 7 Pro 64-bit, 4GB RAM, Nvidia 310M graphics card.
Things have been working well for a couple of months until yesterday, after I installed a Western Digital Mybook World Edition (1TB) and the most recent Windows updates. After these installations, I have been having 2 problems:
1.) First thing I noticed is that shutdown takes forever, and ends with a BSOD with DRIVER_POWER_STATE_FAILURE message.
2.) Secondly, none of my USB devices are being recognized anymore. Sometimes when I have these devices plugged BEFORE powering Windows on they get recognized properly, but if I plug any USB devices after Windows loads I do not get any recognition at all.
I've tried updating to the latest video drivers
, BIOS, and uninstalling the programs that came with the WD drive (MioNet and WD Anywhere Backup) but the problems haven't gone away.
Analyzing the memory dump led to this message:
On Thu 5/13/2010 2:28:10 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8003B85040, 0xFFFFF80000B9C510)
Dump file: C:\windows\Minidump\051310-17097-01.dmp
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoftฎ Windowsฎ Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver
on your system which cannot be identified at this time.
Any help on this matter is greatly appreciated.