BSOD...Need help with a dmp file.


  1. Posts : 3
    Windows 7 Pro x64
       #1

    BSOD...Need help with a dmp file.


    My windows 7 x64 has been running like a champ for months now with no issue. Yesterday it was doing it's typical auto update during a shutdown, this morning I tried to start up and it jumped straight into the recovery mode and attempted to do the auto repair. I looked at the results and it said there was an issue with the registry. I manually copied the reg backup files over and restart. Now it boots in and starts like it should but then after a min or two it throws a BSOD. I can log into Safe Mode fine and I grabbed the dmp file it made. Can someone help me figure out what's causing the issue?

    Thanks in advance!
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    Try a system restore to get to a point before the updates. Then install the updates one by one to see which one causes the trouble.

    Update your modem drivers as well:
    Code:
    fffff880`04228000 fffff880`0427a000   VSTAZL6  VSTAZL6.SYS  Wed Oct 15 20:53:42 2008 (48F69096)
    fffff880`03a2d000 fffff880`03af8000   VSTCNXT6 VSTCNXT6.SYS Wed Oct 15 20:52:22 2008 (48F69046)
    fffff880`0406d000 fffff880`041e1000   VSTDPV6  VSTDPV6.SYS  Wed Oct 15 20:57:45 2008 (48F69189)
    Please upload any new dmps that come.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_051310-30763-01.dmp.zip\051310-30763-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
    Debug session time: Thu May 13 11:22:16.676 2010 (GMT-4)
    System Uptime: 0 days 0:00:27.534
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000006, fffff80002b02823, fffff88002b21698, fffff88002b20f00}
    
    Probably caused by : hardware_disk
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000006, The exception code that was not handled
    Arg2: fffff80002b02823, The address that the exception occurred at
    Arg3: fffff88002b21698, Exception Record Address
    Arg4: fffff88002b20f00, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    FAULTING_IP: 
    nt!XpressDecodeCreate+73
    fffff800`02b02823 0fb702          movzx   eax,word ptr [rdx]
    
    EXCEPTION_RECORD:  fffff88002b21698 -- (.exr 0xfffff88002b21698)
    ExceptionAddress: fffff80002b02823 (nt!XpressDecodeCreate+0x0000000000000073)
       ExceptionCode: c0000006 (In-page I/O error)
      ExceptionFlags: 00000000
    NumberParameters: 3
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000648000
       Parameter[2]: 00000000c000009c
    Inpage operation failed at 0000000000648000, due to I/O error 00000000c000009c
    
    CONTEXT:  fffff88002b20f00 -- (.cxr 0xfffff88002b20f00)
    rax=0000000000000004 rbx=0000000000000000 rcx=0000000000000004
    rdx=0000000000648000 rsi=fffff8a001f14900 rdi=0000000000000001
    rip=fffff80002b02823 rsp=fffff88002b218d8 rbp=0000000000010000
     r8=00000000004d56cc  r9=fffff8a001f14900 r10=00000000fbfc0000
    r11=00000000004d56c7 r12=00000000000a0901 r13=fffff8a002237124
    r14=0000000000000032 r15=0000000000646ced
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    nt!XpressDecodeCreate+0x73:
    fffff800`02b02823 0fb702          movzx   eax,word ptr [rdx] ds:002b:00000000`00648000=????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000648000
    
    EXCEPTION_PARAMETER3:  00000000c000009c
    
    IO_ERROR: (NTSTATUS) 0xc000009c - STATUS_DEVICE_DATA_ERROR
    
    BUGCHECK_STR:  0x7E
    
    EXCEPTION_STR:  0xc0000006_c000009c
    
    FOLLOWUP_IP: 
    +73
    00000000`00648000 ??              ???
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware_disk
    
    IMAGE_NAME:  hardware_disk
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk
    
    BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmtsmn
    start             end                 module name
    fffff880`03c6f000 fffff880`03cad000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00f50000 fffff880`00fa7000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`02c09000 fffff880`02c93000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03d3d000 fffff880`03d53000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`010c2000 fffff880`010cd000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`00df1000 fffff880`00dfa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01098000 fffff880`010c2000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`03c27000 fffff880`03c6f000   b57nd60a b57nd60a.sys Sun Apr 26 07:14:55 2009 (49F4422F)
    fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`01941000 fffff880`01948000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03f79000 fffff880`03f8a000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff960`00730000 fffff960`00757000   cdd      cdd.dll      unavailable (00000000)
    fffff880`018e1000 fffff880`0190b000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00cff000 fffff880`00dbf000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`0187b000 fffff880`018ab000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00ca1000 fffff880`00cff000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`03d1f000 fffff880`03d23500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
    fffff880`0118b000 fffff880`011fe000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`03d2d000 fffff880`03d3d000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`03b07000 fffff880`03b15000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03ef6000 fffff880`03f79000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`01800000 fffff880`0181b000   ctxusbm  ctxusbm.sys  Mon Sep 07 14:09:28 2009 (4AA54C58)
    fffff880`03b96000 fffff880`03ba2000   dc3d     dc3d.sys     Tue Nov 03 21:55:41 2009 (4AF0ED2D)
    fffff880`02dd9000 fffff880`02df7000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02dca000 fffff880`02dd9000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`01865000 fffff880`0187b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`04200000 fffff880`04222000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`03b21000 fffff880`03b2a000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`03b15000 fffff880`03b21000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`03b2a000 fffff880`03b3d000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`03b3d000 fffff880`03b49000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`03e00000 fffff880`03ef4000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`0fd80000 fffff880`0fdc6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`01119000 fffff880`0112d000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`010cd000 fffff880`01119000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`0182b000 fffff880`01865000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`03d12000 fffff880`03d1f000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
    fffff800`02fe5000 fffff800`0302e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`0fdd3000 fffff880`0fdf7000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`04352000 fffff880`043ae000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
    fffff880`03bb9000 fffff880`03bd2000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`03ba2000 fffff880`03baa080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`03bab000 fffff880`03bb9000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`015f5000 fffff880`015fe000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`03cad000 fffff880`03ccb000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00dbf000 fffff880`00dc7000   intelide intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`03fb0000 fffff880`03fc6000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`03cda000 fffff880`03ce9000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`03bd2000 fffff880`03be0000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bce000 fffff800`00bd8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`0428e000 fffff880`042d1000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`04222000 fffff880`04227200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04000000 fffff880`04023000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c49000 fffff880`00c8d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`03af8000 fffff880`03b07000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
    fffff880`03a00000 fffff880`03a0e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`03ccb000 fffff880`03cda000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`03be9000 fffff880`03bf6000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00dd7000 fffff880`00df1000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`0190b000 fffff880`01938000   MpFilter MpFilter.sys Fri Nov 20 21:56:47 2009 (4B0756EF)
    fffff880`019a6000 fffff880`019b1000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00fb0000 fffff880`00fba000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`0112d000 fffff880`0118b000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02dbf000 fffff880`02dca000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`015e3000 fffff880`015f5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014f1000 fffff880`015e3000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03d77000 fffff880`03d83000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`03d83000 fffff880`03db2000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`0433d000 fffff880`04352000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02d07000 fffff880`02d16000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02c93000 fffff880`02cd8000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`019b1000 fffff880`019c2000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02db3000 fffff880`02dbf000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02a09000 fffff800`02fe5000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
    fffff880`01253000 fffff880`013f6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`03be0000 fffff880`03be9000   NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009 (4A03F30B)
    fffff880`01938000 fffff880`01941000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`0fd7e000 fffff880`0fd7f180   nvBridge nvBridge.kmd Fri Nov 20 22:09:47 2009 (4B0759FB)
    fffff880`0f070000 fffff880`0fd7da00   nvlddmkm nvlddmkm.sys Fri Nov 20 22:40:46 2009 (4B07613E)
    fffff880`03b49000 fffff880`03b5c300   oz776x64 oz776x64.sys Tue Sep 08 22:10:44 2009 (4AA70EA4)
    fffff880`02ce1000 fffff880`02d07000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`03cf5000 fffff880`03d12000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00fba000 fffff880`00fed000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00dc7000 fffff880`00dd7000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`00c00000 fffff880`00c39000   pcmcia   pcmcia.sys   Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`043ae000 fffff880`043eb000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00c8d000 fffff880`00ca1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`03d53000 fffff880`03d77000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`03db2000 fffff880`03dcd000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`03dcd000 fffff880`03dee000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`03c00000 fffff880`03c1a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02d62000 fffff880`02db3000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`03c1a000 fffff880`03c25000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`0198b000 fffff880`01994000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`01994000 fffff880`0199d000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`0199d000 fffff880`019a6000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`0104c000 fffff880`01086000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`03b6b000 fffff880`03b79000   scfilter scfilter.sys Mon Jul 13 19:50:17 2009 (4A5BC839)
    fffff880`03ce9000 fffff880`03cf5000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`02d16000 fffff880`02d33000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`03b5f000 fffff880`03b6b000   SMCLIB   SMCLIB.SYS   Mon Jul 13 20:00:35 2009 (4A5BCAA3)
    fffff880`014e5000 fffff880`014ed000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`03c25000 fffff880`03c26480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`019e0000 fffff880`019ed000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`019c2000 fffff880`019e0000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02d4e000 fffff880`02d62000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00500000 fffff960`0050a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03f8a000 fffff880`03fb0000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`042d1000 fffff880`042e3000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`03b79000 fffff880`03b96000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`03b5d000 fffff880`03b5ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`0f056000 fffff880`0f067000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`042e3000 fffff880`0433d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`0f000000 fffff880`0f056000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`0fdc6000 fffff880`0fdd3000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00fed000 fffff880`00ffa000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`01948000 fffff880`01956000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`01956000 fffff880`0197b000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00e3f000 fffff880`00e9b000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`04228000 fffff880`0427a000   VSTAZL6  VSTAZL6.SYS  Wed Oct 15 20:53:42 2008 (48F69096)
    fffff880`03a2d000 fffff880`03af8000   VSTCNXT6 VSTCNXT6.SYS Wed Oct 15 20:52:22 2008 (48F69046)
    fffff880`0406d000 fffff880`041e1000   VSTDPV6  VSTDPV6.SYS  Wed Oct 15 20:57:45 2008 (48F69189)
    fffff880`02d33000 fffff880`02d4e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`0197b000 fffff880`0198b000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e9d000 fffff880`00f41000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f41000 fffff880`00f50000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02cd8000 fffff880`02ce1000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`000f0000 fffff960`003ff000   win32k   win32k.sys   unavailable (00000000)
    fffff880`03d24000 fffff880`03d2d000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00fa7000 fffff880`00fb0000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`04023000 fffff880`04044000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`018ab000 fffff880`018b9000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`018b9000 fffff880`018c5000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`018c5000 fffff880`018ce000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`018ce000 fffff880`018e1000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
      My Computer


  3. Posts : 3
    Windows 7 Pro x64
    Thread Starter
       #3

    I tried doing the system restore and no luck, I got the following error:

    System Restore failed while copying the registry from the restore point. An unspecified error occurred during System Restore. (0x80070017)

    Attached is the new dump file.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Try restoring from an earlier restore point.

    Please follow the other instructions in my other post.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_051310-29920-01.dmp.zip\051310-29920-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`03003000 PsLoadedModuleList = 0xfffff800`03240e50
    Debug session time: Thu May 13 13:19:14.937 2010 (GMT-4)
    System Uptime: 0 days 0:00:30.794
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000006, fffff800030fc823, fffff880028f7698, fffff880028f6f00}
    
    Probably caused by : hardware_disk
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000006, The exception code that was not handled
    Arg2: fffff800030fc823, The address that the exception occurred at
    Arg3: fffff880028f7698, Exception Record Address
    Arg4: fffff880028f6f00, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    FAULTING_IP: 
    nt!XpressDecodeCreate+73
    fffff800`030fc823 0fb702          movzx   eax,word ptr [rdx]
    
    EXCEPTION_RECORD:  fffff880028f7698 -- (.exr 0xfffff880028f7698)
    ExceptionAddress: fffff800030fc823 (nt!XpressDecodeCreate+0x0000000000000073)
       ExceptionCode: c0000006 (In-page I/O error)
      ExceptionFlags: 00000000
    NumberParameters: 3
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000678000
       Parameter[2]: 00000000c000009c
    Inpage operation failed at 0000000000678000, due to I/O error 00000000c000009c
    
    CONTEXT:  fffff880028f6f00 -- (.cxr 0xfffff880028f6f00)
    rax=0000000000000004 rbx=0000000000000000 rcx=0000000000000004
    rdx=0000000000678000 rsi=fffff8a00161eee0 rdi=0000000000000001
    rip=fffff800030fc823 rsp=fffff880028f78d8 rbp=0000000000010000
     r8=00000000005056cc  r9=fffff8a00161eee0 r10=00000000fbfc0000
    r11=00000000005056c7 r12=00000000000a0901 r13=fffff8a00161a124
    r14=0000000000000032 r15=0000000000676ced
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    nt!XpressDecodeCreate+0x73:
    fffff800`030fc823 0fb702          movzx   eax,word ptr [rdx] ds:002b:00000000`00678000=????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000678000
    
    EXCEPTION_PARAMETER3:  00000000c000009c
    
    IO_ERROR: (NTSTATUS) 0xc000009c - STATUS_DEVICE_DATA_ERROR
    
    BUGCHECK_STR:  0x7E
    
    EXCEPTION_STR:  0xc0000006_c000009c
    
    FOLLOWUP_IP: 
    +73
    00000000`00678000 ??              ???
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware_disk
    
    IMAGE_NAME:  hardware_disk
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk
    
    BUCKET_ID:  X64_0x7E_IMAGE_hardware_disk
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 3
    Windows 7 Pro x64
    Thread Starter
       #5

    I'm sorry, that earlier post should of included the fact that I restored to the earliest point available. It's okay, I decided to just wipe it out and reinstall from scratch. Thanks for your help.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:10.
Find Us