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Windows 7: System_Service_Exception

14 May 2010   #1
VTV

Windows 7 Ultimate
 
 
System_Service_Exception

I just upgraded my motherboard, RAM, Video card, and processor so I also went from Windows XP 32 Bit Home to Windows 7 Ultimate 64 Bit. Every now and then I either get random restarts after a very brief blue screen or a blue screen where it freezes.

It gives the standard message along the lines of "Windows has been shutdown to avoid damage to your computer" or something to that effect. This time I wrote down the pertinent things it said that were not the standard message:

System_Service_Exception

***STOP: OxOOOOOO3B (OxOOOOOOOOCOOOOOO5, OxFFFFF8OOO2AD98E6,OxFFFFF88OO3D70620,0xOOOOOOOOOOOOOOOO)

Note: I think the "Os" I was using were actually zeros. Just trying to make it look as much like it did on my screen.

I have tried to isolate certain programs that might be causing this but it happens when I am playing online games and when I am not playing online video games. Sometimes when I am streaming movies on Netflix, etc. And no dicernable pattern. Sometimes I get super fast blue screens that I cannot read and it restarts the computer before I can see them. But sometimes it just freezes up giving an error message like the one I showed above.

My System SpecsSystem Spec
.

14 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by VTV View Post
I just upgraded my motherboard, RAM, Video card, and processor so I also went from Windows XP 32 Bit Home to Windows 7 Ultimate 64 Bit. Every now and then I either get random restarts after a very brief blue screen or a blue screen where it freezes.

It gives the standard message along the lines of "Windows has been shutdown to avoid damage to your computer" or something to that effect. This time I wrote down the pertinent things it said that were not the standard message:

System_Service_Exception

***STOP: OxOOOOOO3B (OxOOOOOOOOCOOOOOO5, OxFFFFF8OOO2AD98E6,OxFFFFF88OO3D70620,0xOOOOOOOOOOOOOOOO)

Note: I think the "Os" I was using were actually zeros. Just trying to make it look as much like it did on my screen.

I have tried to isolate certain programs that might be causing this but it happens when I am playing online games and when I am not playing online video games. Sometimes when I am streaming movies on Netflix, etc. And no dicernable pattern. Sometimes I get super fast blue screens that I cannot read and it restarts the computer before I can see them. But sometimes it just freezes up giving an error message like the one I showed above.

We need the actual DMP file created when the computer crashed. Use these instructions to find and upload. http://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken
My System SpecsSystem Spec
08 Jun 2010   #3
VTV

Windows 7 Ultimate
 
 
Can't find the file.

I just reformatted again, replaced the hard drive, and changed to a different version of windows. This one Windows 7 Home Premium. I am still getting BSODs. I tried looking for the file you are talking about and did a search, the search yielded no results. What do I need to do to find this file?
My System SpecsSystem Spec
.


08 Jun 2010   #4

64-bit Windows 8.1 Pro
 
 

Navigate to c:/windows/Minidump, zip up the .dmp file and add it as an attachment to your next post...
My System SpecsSystem Spec
08 Jun 2010   #5
VTV

Windows 7 Ultimate
 
 

That's just it, no such file exists. I did a search in windows for C:Windows/Minidump and found nothing.
My System SpecsSystem Spec
08 Jun 2010   #6
VTV

Windows 7 Ultimate
 
 

I looked in other threads trying to figure out how to solve that problem and MEMORY.DMP was the thing I was told to look for. That is also nowhere to be found.
My System SpecsSystem Spec
08 Jun 2010   #7

Windows 7 Ultimate 32 bit
 
 

Control Panel > System > Advanced System Settings > Startup and Recovery > Settings

It should look something like this:
My System SpecsSystem Spec
08 Jun 2010   #8
VTV

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Control Panel > System > Advanced System Settings > Startup and Recovery > Settings

It should look something like this:
Ok, pardon the complete idiot question I ask next, but I got there and found exactly what you were pointing out, now how do I retrieve the file from that to be zipped in the first place?
My System SpecsSystem Spec
08 Jun 2010   #9
VTV

Windows 7 Ultimate
 
 

When I search for C:\Windows\Minidump\Minidump.dmp I find nothing.
My System SpecsSystem Spec
08 Jun 2010   #10

Windows 7 Professional x64
 
 

If you enabled memory dumps to be made, then it is time to sit tight and wait for a new BSOD.
My System SpecsSystem Spec
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